Semiotic Reconstruction of Destination Expectation Constructs An LLM-Driven Computational Paradigm for Social Media Tourism Analytics

원문 초록

Social media's rise establishes user-generated content (UGC) as pivotal for travel decisions, yet analytical methods lack scalability. This study introduces a dual-method LLM framework: unsupervised expectation extraction from UGC paired with survey-informed supervised fine-tuning. Findings reveal leisure/social expectations drive engagement more than foundational natural/emotional factors. By establishing LLMs as precision tools for expectation quantification, we advance tourism analytics methodology and propose targeted strategies for experience personalization and social travel promotion. The framework's adaptability extends to consumer behavior research, demonstrating computational social science's transformative potential in marketing optimization.