Comparative reviews are pivotal in understanding consumer preferences and influencing purchasing decisions. Comparative Quintuple Extraction (COQE) aims to identify five key components in text: the target entity, compared entities, compared aspects, opinions on these aspects, and polarity. Extracting precise comparative information from product reviews is challenging due to nuanced language and sequential task errors in traditional methods. To mitigate these problems, we propose MTP-COQE, an end-to-end model designed for COQE. Leveraging multi-perspective prompt-based learning, MTP-COQE effectively guides the generative model in comparative opinion mining tasks. Evaluation on the Camera-COQE (English) and VCOM (Vietnamese) datasets demonstrates MTP-COQE's efficacy in automating COQE, achieving superior performance with a 1.41% higher F1 score than the previous baseline models on the English dataset. Additionally, we designed a strategy to limit the generative model's creativity to ensure the output meets expectations. We also performed data augmentation to address data imbalance and to prevent the model from becoming biased towards dominant samples.
The emergence of multimodal data on social media platforms presents new opportunities to better understand user sentiments toward a given aspect. However, existing multimodal datasets for Aspect-Category Sentiment Analysis (ACSA) often focus on textual annotations, neglecting fine-grained information in images. Consequently, these datasets fail to fully exploit the richness inherent in multimodal. To address this, we introduce a new Vietnamese multimodal dataset, named ViMACSA, which consists of 4,876 text-image pairs with 14,618 fine-grained annotations for both text and image in the hotel domain. Additionally, we propose a Fine-Grained Cross-Modal Fusion Framework (FCMF) that effectively learns both intra- and inter-modality interactions and then fuses these information to produce a unified multimodal representation. Experimental results show that our framework outperforms SOTA models on the ViMACSA dataset, achieving the highest F1 score of 79.73%. We also explore characteristics and challenges in Vietnamese multimodal sentiment analysis, including misspellings, abbreviations, and the complexities of the Vietnamese language. This work contributes both a benchmark dataset and a new framework that leverages fine-grained multimodal information to improve multimodal aspect-category sentiment analysis. Our dataset is available for research purposes: https://github.com/hoangquy18/Multimodal-Aspect-Category-Sentiment-Analysis.
One of the emerging research trends in natural language understanding is machine reading comprehension (MRC) which is the task to find answers to human questions based on textual data. Existing Vietnamese datasets for MRC research concentrate solely on answerable questions. However, in reality, questions can be unanswerable for which the correct answer is not stated in the given textual data. To address the weakness, we provide the research community with a benchmark dataset named UIT-ViQuAD 2.0 for evaluating the MRC task and question answering systems for the Vietnamese language. We use UIT-ViQuAD 2.0 as a benchmark dataset for the challenge on Vietnamese MRC at the Eighth Workshop on Vietnamese Language and Speech Processing (VLSP 2021). This task attracted 77 participant teams from 34 universities and other organizations. In this article, we present details of the organization of the challenge, an overview of the methods employed by shared-task participants, and the results. The highest performances are 77.24% in F1-score and 67.43% in Exact Match on the private test set. The Vietnamese MRC systems proposed by the top 3 teams use XLM-RoBERTa, a powerful pre-trained language model based on the transformer architecture. The UIT-ViQuAD 2.0 dataset motivates researchers to further explore the Vietnamese machine reading comprehension task and related tasks such as question answering, question generation, and natural language inference.
Text summarization is a challenging task within natural language processing that involves text generation from lengthy input sequences. While this task has been widely studied in English, there is very limited research on summarization for Vietnamese text. In this paper, we investigate the robustness of transformer-based encoder-decoder architectures for Vietnamese abstractive summarization. Leveraging transfer learning and self-supervised learning, we validate the performance of the methods on two Vietnamese datasets.
In this paper, we present a process of building a social listening system based on aspect-based sentiment analysis in Vietnamese from creating a dataset to building a real application. Firstly, we create UIT-ViSFD, a Vietnamese Smartphone Feedback Dataset as a new benchmark corpus built based on a strict annotation schemes for evaluating aspect-based sentiment analysis, consisting of 11,122 human-annotated comments for mobile e-commerce, which is freely available for research purposes. We also present a proposed approach based on the Bi-LSTM architecture with the fastText word embeddings for the Vietnamese aspect based sentiment task. Our experiments show that our approach achieves the best performances with the F1-score of 84.48% for the aspect task and 63.06% for the sentiment task, which performs several conventional machine learning and deep learning systems. Last but not least, we build SA2SL, a social listening system based on the best performance model on our dataset, which will inspire more social listening systems in future.
The development of natural language processing (NLP) in general and machine reading comprehension in particular has attracted the great attention of the research community. In recent years, there are a few datasets for machine reading comprehension tasks in Vietnamese with large sizes, such as UIT-ViQuAD and UIT-ViNewsQA. However, the datasets are not diverse in answers to serve the research. In this paper, we introduce UIT-ViWikiQA, the first dataset for evaluating sentence extraction-based machine reading comprehension in the Vietnamese language. The UIT-ViWikiQA dataset is converted from the UIT-ViQuAD dataset, consisting of comprises 23.074 question-answers based on 5.109 passages of 174 Wikipedia Vietnamese articles. We propose a conversion algorithm to create the dataset for sentence extraction-based machine reading comprehension and three types of approaches for sentence extraction-based machine reading comprehension in Vietnamese. Our experiments show that the best machine model is XLM-R_Large, which achieves an exact match (EM) of 85.97% and an F1-score of 88.77% on our dataset. Besides, we analyze experimental results in terms of the question type in Vietnamese and the effect of context on the performance of the MRC models, thereby showing the challenges from the UIT-ViWikiQA dataset that we propose to the language processing community.
Machine reading comprehension (MRC) is a sub-field in natural language processing that aims to assist computers understand unstructured texts and then answer questions related to them. In practice, the conversation is an essential way to communicate and transfer information. To help machines understand conversation texts, we present UIT-ViCoQA, a new corpus for conversational machine reading comprehension in the Vietnamese language. This corpus consists of 10,000 questions with answers over 2,000 conversations about health news articles. Then, we evaluate several baseline approaches for conversational machine comprehension on the UIT-ViCoQA corpus. The best model obtains an F1 score of 45.27%, which is 30.91 points behind human performance (76.18%), indicating that there is ample room for improvement. Our dataset is available at our website: http://nlp.uit.edu.vn/datasets/ for research purposes.
Customer product reviews play a role in improving the quality of products and services for business organizations or their brands. Complaining is an attitude that expresses dissatisfaction with an event or a product not meeting customer expectations. In this paper, we build a Open-domain Complaint Detection dataset (UIT-ViOCD), including 5,485 human-annotated reviews on four categories about product reviews on e-commerce sites. After the data collection phase, we proceed to the annotation task and achieve the inter-annotator agreement Am of 87%. Then, we present an extensive methodology for the research purposes and achieve 92.16% by F1-score for identifying complaints. With the results, in the future, we aim to build a system for open-domain complaint detection in E-commerce websites.
In this work, we use a span-based approach for Vietnamese constituency parsing. Our method follows the self-attention encoder architecture and a chart decoder using a CKY-style inference algorithm. We present analyses of the experiment results of the comparison of our empirical method using pre-training models XLM-Roberta and PhoBERT on both Vietnamese datasets VietTreebank and NIIVTB1. The results show that our model with XLM-Roberta archived the significantly F1-score better than other pre-training models, VietTreebank at 81.19% and NIIVTB1 at 85.70%.
Over 97 million people speak Vietnamese as their native language in the world. However, there are few research studies on machine reading comprehension (MRC) for Vietnamese, the task of understanding a text and answering questions related to it. Due to the lack of benchmark datasets for Vietnamese, we present the Vietnamese Question Answering Dataset (UIT-ViQuAD), a new dataset for the low-resource language as Vietnamese to evaluate MRC models. This dataset comprises over 23,000 human-generated question-answer pairs based on 5,109 passages of 174 Vietnamese articles from Wikipedia. In particular, we propose a new process of dataset creation for Vietnamese MRC. Our in-depth analyses illustrate that our dataset requires abilities beyond simple reasoning like word matching and demands single-sentence and multiple-sentence inferences. Besides, we conduct experiments on state-of-the-art MRC methods for English and Chinese as the first experimental models on UIT-ViQuAD. We also estimate human performance on the dataset and compare it to the experimental results of powerful machine learning models. As a result, the substantial differences between human performance and the best model performance on the dataset indicate that improvements can be made on UIT-ViQuAD in future research. Our dataset is freely available on our website to encourage the research community to overcome challenges in Vietnamese MRC.
In this paper, we approach Vietnamese word segmentation as a binary classification by using the Support Vector Machine classifier. We inherit features from prior works such as n-gram of syllables, n-gram of syllable types, and checking conjunction of adjacent syllables in the dictionary. We propose two novel ways to feature extraction, one to reduce the overlap ambiguity and the other to increase the ability to predict unknown words containing suffixes. Different from UETsegmenter and RDRsegmenter, two state-of-the-art Vietnamese word segmentation methods, we do not employ the longest matching algorithm as an initial processing step or any post-processing technique. According to experimental results on benchmark Vietnamese datasets, our proposed method obtained a better F1-score than the prior state-of-the-art methods UETsegmenter, and RDRsegmenter.
Image Captioning, the task of automatic generation of image captions, has attracted attentions from researchers in many fields of computer science, being computer vision, natural language processing and machine learning in recent years. This paper contributes to research on Image Captioning task in terms of extending dataset to a different language - Vietnamese. So far, there is no existed Image Captioning dataset for Vietnamese language, so this is the foremost fundamental step for developing Vietnamese Image Captioning. In this scope, we first build a dataset which contains manually written captions for images from Microsoft COCO dataset relating to sports played with balls, we called this dataset UIT-ViIC. UIT-ViIC consists of 19,250 Vietnamese captions for 3,850 images. Following that, we evaluate our dataset on deep neural network models and do comparisons with English dataset and two Vietnamese datasets built by different methods. UIT-ViIC is published on our lab website for research purposes.
We present two novel datasets for the low-resource language Vietnamese to assess models of semantic similarity: ViCon comprises pairs of synonyms and antonyms across word classes, thus offering data to distinguish between similarity and dissimilarity. ViSim-400 provides degrees of similarity across five semantic relations, as rated by human judges. The two datasets are verified through standard co-occurrence and neural network models, showing results comparable to the respective English datasets.