Harnessing the potential of large language models (LLMs) like ChatGPT can help address social challenges through inclusive, ethical, and sustainable means. In this paper, we investigate the extent to which ChatGPT can annotate data for social computing tasks, aiming to reduce the complexity and cost of undertaking web research. To evaluate ChatGPT's potential, we re-annotate seven datasets using ChatGPT, covering topics related to pressing social issues like COVID-19 misinformation, social bot deception, cyberbully, clickbait news, and the Russo-Ukrainian War. Our findings demonstrate that ChatGPT exhibits promise in handling these data annotation tasks, albeit with some challenges. Across the seven datasets, ChatGPT achieves an average annotation F1-score of 72.00%. Its performance excels in clickbait news annotation, correctly labeling 89.66% of the data. However, we also observe significant variations in performance across individual labels. Our study reveals predictable patterns in ChatGPT's annotation performance. Thus, we propose GPT-Rater, a tool to predict if ChatGPT can correctly label data for a given annotation task. Researchers can use this to identify where ChatGPT might be suitable for their annotation requirements. We show that GPT-Rater effectively predicts ChatGPT's performance. It performs best on a clickbait headlines dataset by achieving an average F1-score of 95.00%. We believe that this research opens new avenues for analysis and can reduce barriers to engaging in social computing research.
Extreme multi-label text classification (XMTC) aims to tag a text instance with the most relevant subset of labels from an extremely large label set. XMTC has attracted much recent attention due to massive label sets yielded by modern applications, such as news annotation and product recommendation. The main challenges of XMTC are the data scalability and sparsity, thereby leading to two issues: i) the intractability to scale to the extreme label setting, ii) the presence of long-tailed label distribution, implying that a large fraction of labels have few positive training instances. To overcome these problems, we propose GNN-XML, a scalable graph neural network framework tailored for XMTC problems. Specifically, we exploit label correlations via mining their co-occurrence patterns and build a label graph based on the correlation matrix. We then conduct the attributed graph clustering by performing graph convolution with a low-pass graph filter to jointly model label dependencies and label features, which induces semantic label clusters. We further propose a bilateral-branch graph isomorphism network to decouple representation learning and classifier learning for better modeling tail labels. Experimental results on multiple benchmark datasets show that GNN-XML significantly outperforms state-of-the-art methods while maintaining comparable prediction efficiency and model size.
Extreme multi-label text classification (XMTC) is an important problem in the era of big data, for tagging a given text with the most relevant multiple labels from an extremely large-scale label set. XMTC can be found in many applications, such as item categorization, web page tagging, and news annotation. Traditionally most methods used bag-of-words (BOW) as inputs, ignoring word context as well as deep semantic information. Recent attempts to overcome the problems of BOW by deep learning still suffer from 1) failing to capture the important subtext for each label and 2) lack of scalability against the huge number of labels. We propose a new label tree-based deep learning model for XMTC, called AttentionXML, with two unique features: 1) a multi-label attention mechanism with raw text as input, which allows to capture the most relevant part of text to each label; and 2) a shallow and wide probabilistic label tree (PLT), which allows to handle millions of labels, especially for "tail labels". We empirically compared the performance of AttentionXML with those of eight state-of-the-art methods over six benchmark datasets, including Amazon-3M with around 3 million labels. AttentionXML outperformed all competing methods under all experimental settings. Experimental results also show that AttentionXML achieved the best performance against tail labels among label tree-based methods. The code and datasets are available at http://github.com/yourh/AttentionXML .