One of the potential failures of large language models (LLMs) is their imbalanced class performances in text classification tasks. With in-context learning (ICL), LLMs yields good accuracy for some classes but low accuracy for others. This imbalance is particularly problematic when misclassifications lead to user dissatisfaction or safety risks. While the root causes may lie in the data, addressing them from the source through training is neither easy nor cost-effective. To delve deeper, the imbalance stems from certain classes consistently receiving disproportionately high ICL probabilities, while others receive lower probabilities, resulting in under-prediction and lower accuracy in the latter. Crucially, probability ranges vary in their impact on the imbalance, enabling precise corrections by range. Therefore, this work introduces an inference-time debiasing method, FuRud (Fuzzy Rule Optimization-based Debiasing), to tackle this issue. FuRud addresses core interpretability challenges by determining why certain classes require corrections and tailoring adjustments for each sample and class probability. Tailored corrections use fuzzy sets with triangular membership functions, because they can transform per-sample class probabilities based on probability ranges. Each class selects one from 19 triangular membership functions, solving a nonlinear integer programming selection problem with simulated annealing, to minimize class accuracy bias (COBias) and maximize overall accuracy without updating LLM parameters. Notably, across seven benchmark datasets, FuRud reduces COBias by more than half (56%), while achieving a relative increase of 21% in overall accuracy, outperforming state-of-the-art debiasing methods.
SemEval-2024 Task 8 provides a challenge to detect human-written and machine-generated text. There are 3 subtasks for different detection scenarios. This paper proposes a system that mainly deals with Subtask B. It aims to detect if given full text is written by human or is generated by a specific Large Language Model (LLM), which is actually a multi-class text classification task. Our team AISPACE conducted a systematic study of fine-tuning transformer-based models, including encoderonly, decoder-only and encoder-decoder models. We compared their performance on this task and identified that encoder-only models performed exceptionally well. We also applied a weighted Cross Entropy loss function to address the issue of data imbalance of different class samples. Additionally, we employed softvoting strategy over multi-models ensemble to enhance the reliability of our predictions. Our system ranked top 1 in Subtask B, which sets a state-of-the-art benchmark for this new challenge.
Text Augmentation is an important task for low-resource languages. It helps deal with the problem of data scarcity. A data augmentation strategy is used to deal with the problem of data scarcity. Through the years, much work has been done on data augmentation for the English language. In contrast, very less work has been done on Indian languages. This is contrary to the fact that data augmentation is used to deal with data scarcity. In this work, we focus on implementing techniques like Easy Data Augmentation, Back Translation, Paraphrasing, Text Generation using LLMs, and Text Expansion using LLMs for text classification on different languages. We focus on 6 Indian languages namely: Sindhi, Marathi, Hindi, Gujarati, Telugu, and Sanskrit. According to our knowledge, no such work exists for text augmentation on Indian languages. We carry out binary as well as multi-class text classification to make our results more comparable. We get surprising results as basic data augmentation techniques surpass LLMs.
In order to build reliable and trustworthy NLP applications, models need to be both fair across different demographics and explainable. Usually these two objectives, fairness and explainability, are optimized and/or examined independently of each other. Instead, we argue that forthcoming, trustworthy NLP systems should consider both. In this work, we perform a first study to understand how they influence each other: do fair(er) models rely on more plausible rationales? and vice versa. To this end, we conduct experiments on two English multi-class text classification datasets, BIOS and ECtHR, that provide information on gender and nationality, respectively, as well as human-annotated rationales. We fine-tune pre-trained language models with several methods for (i) bias mitigation, which aims to improve fairness; (ii) rationale extraction, which aims to produce plausible explanations. We find that bias mitigation algorithms do not always lead to fairer models. Moreover, we discover that empirical fairness and explainability are orthogonal.
Customer reviews play a crucial role in assessing customer satisfaction, gathering feedback, and driving improvements for businesses. Analyzing these reviews provides valuable insights into customer sentiments, including compliments, comments, and suggestions. Text classification techniques enable businesses to categorize customer reviews into distinct categories, facilitating a better understanding of customer feedback. However, challenges such as overfitting and bias limit the effectiveness of a single classifier in ensuring optimal prediction. This study proposes a novel approach to address these challenges by introducing a stacking ensemble-based multi-text classification method that leverages transformer models. By combining multiple single transformers, including BERT, ELECTRA, and DistilBERT, as base-level classifiers, and a meta-level classifier based on RoBERTa, an optimal predictive model is generated. The proposed stacking ensemble-based multi-text classification method aims to enhance the accuracy and robustness of customer review analysis. Experimental evaluations conducted on a real-world customer review dataset demonstrate the effectiveness and superiority of the proposed approach over traditional single classifier models. The stacking ensemble-based multi-text classification method using transformers proves to be a promising solution for businesses seeking to extract valuable insights from customer reviews and make data-driven decisions to enhance customer satisfaction and drive continuous improvement.
This paper introduces an unsupervised method to estimate the class separability of text datasets from a topological point of view. Using persistent homology, we demonstrate how tracking the evolution of embedding manifolds during training can inform about class separability. More specifically, we show how this technique can be applied to detect when the training process stops improving the separability of the embeddings. Our results, validated across binary and multi-class text classification tasks, show that the proposed method's estimates of class separability align with those obtained from supervised methods. This approach offers a novel perspective on monitoring and improving the fine-tuning of sentence transformers for classification tasks, particularly in scenarios where labeled data is scarce. We also discuss how tracking these quantities can provide additional insights into the properties of the trained classifier.
This paper presents solutions to the Machine Learning Model Attribution challenge (MLMAC) collectively organized by MITRE, Microsoft, Schmidt-Futures, Robust-Intelligence, Lincoln-Network, and Huggingface community. The challenge provides twelve open-sourced base versions of popular language models developed by well-known organizations and twelve fine-tuned language models for text generation. The names and architecture details of fine-tuned models were kept hidden, and participants can access these models only through the rest APIs developed by the organizers. Given these constraints, the goal of the contest is to identify which fine-tuned models originated from which base model. To solve this challenge, we have assumed that fine-tuned models and their corresponding base versions must share a similar vocabulary set with a matching syntactical writing style that resonates in their generated outputs. Our strategy is to develop a set of queries to interrogate base and fine-tuned models. And then perform one-to-many pairing between them based on similarities in their generated responses, where more than one fine-tuned model can pair with a base model but not vice-versa. We have employed four distinct approaches for measuring the resemblance between the responses generated from the models of both sets. The first approach uses evaluation metrics of the machine translation, and the second uses a vector space model. The third approach uses state-of-the-art multi-class text classification, Transformer models. Lastly, the fourth approach uses a set of Transformer based binary text classifiers, one for each provided base model, to perform multi-class text classification in a one-vs-all fashion. This paper reports implementation details, comparison, and experimental studies, of these approaches along with the final obtained results.
We introduce the first automated models for classifying natural language descriptions provided in cost documents called "Bills of Quantities" (BoQs) popular in the infrastructure construction industry, into the International Construction Measurement Standard (ICMS). The models we deployed and systematically evaluated for multi-class text classification are learnt from a dataset of more than 50 thousand descriptions of items retrieved from 24 large infrastructure construction projects across the United Kingdom. We describe our approach to language representation and subsequent modelling to examine the strength of contextual semantics and temporal dependency of language used in construction project documentation. To do that we evaluate two experimental pipelines to inferring ICMS codes from text, on the basis of two different language representation models and a range of state-of-the-art sequence-based classification methods, including recurrent and convolutional neural network architectures. The findings indicate a highly effective and accurate ICMS automation model is within reach, with reported accuracy results above 90% F1 score on average, on 32 ICMS categories. Furthermore, due to the specific nature of language use in the BoQs text; short, largely descriptive and technical, we find that simpler models compare favourably to achieving higher accuracy results. Our analysis suggest that information is more likely embedded in local key features in the descriptive text, which explains why a simpler generic temporal convolutional network (TCN) exhibits comparable memory to recurrent architectures with the same capacity, and subsequently outperforms these at this task.
Semisupervised text classification has become a major focus of research over the past few years. Hitherto, most of the research has been based on supervised learning, but its main drawback is the unavailability of labeled data samples in practical applications. It is still a key challenge to train the deep generative models and learn comprehensive representations without supervision. Even though continuous latent variables are employed primarily in deep latent variable models, discrete latent variables, with their enhanced understandability and better compressed representations, are effectively used by researchers. In this paper, we propose a semisupervised discrete latent variable model for multi-class text classification and text generation. The proposed model employs the concept of transfer learning for training a quantized transformer model, which is able to learn competently using fewer labeled instances. The model applies decomposed vector quantization technique to overcome problems like posterior collapse and index collapse. Shannon entropy is used for the decomposed sub-encoders, on which a variable DropConnect is applied, to retain maximum information. Moreover, gradients of the Loss function are adaptively modified during backpropagation from decoder to encoder to enhance the performance of the model. Three conventional datasets of diversified range have been used for validating the proposed model on a variable number of labeled instances. Experimental results indicate that the proposed model has surpassed the state-of-the-art models remarkably.
Text Classification finds interesting applications in the pickup and delivery services industry where customers require one or more items to be picked up from a location and delivered to a certain destination. Classifying these customer transactions into multiple categories helps understand the market needs for different customer segments. Each transaction is accompanied by a text description provided by the customer to describe the products being picked up and delivered which can be used to classify the transaction. BERT-based models have proven to perform well in Natural Language Understanding. However, the product descriptions provided by the customers tend to be short, incoherent and code-mixed (Hindi-English) text which demands fine-tuning of such models with manually labelled data to achieve high accuracy. Collecting this labelled data can prove to be expensive. In this paper, we explore Active Learning strategies to label transaction descriptions cost effectively while using BERT to train a transaction classification model. On TREC-6, AG's News Corpus and an internal dataset, we benchmark the performance of BERT across different Active Learning strategies in Multi-Class Text Classification.
Text classification has become a key operation in various natural language processing tasks. The efficiency of most classification algorithms predominantly confide in the quality of input features. In this work, we propose a novel multi-class text classification technique that harvests features from two distinct feature extraction methods. Firstly, a structured heterogeneous text graph built based on document-word relations and word co-occurrences is leveraged using a Graph Convolution Network (GCN). Secondly, the documents are topic modeled to use the document-topic score as features into the classification model. The concerned graph is constructed using Point-Wise Mutual Information (PMI) between pair of word co-occurrences and Term Frequency-Inverse Document Frequency (TF-IDF) score for words in the documents for word co-occurrences. Experimentation reveals that our text classification model outperforms the existing techniques for five benchmark text classification data sets.
The authors compared oversampling methods for the problem of multi-class topic classification. The SMOTE algorithm underlies one of the most popular oversampling methods. It consists in choosing two examples of a minority class and generating a new example based on them. In the paper, the authors compared the basic SMOTE method with its two modifications (Borderline SMOTE and ADASYN) and random oversampling technique on the example of one of text classification tasks. The paper discusses the k-nearest neighbor algorithm, the support vector machine algorithm and three types of neural networks (feedforward network, long short-term memory (LSTM) and bidirectional LSTM). The authors combine these machine learning algorithms with different text representations and compared synthetic oversampling methods. In most cases, the use of oversampling techniques can significantly improve the quality of classification. The authors conclude that for this task, the quality of the KNN and SVM algorithms is more influenced by class imbalance than neural networks.
This paper presents the impact of using quantization on the efficiency of multi-class text classification in the training process of a support vector machine (SVM). This work is focused on comparing the efficiency of SVM model trained using reduced precision with its original form. The main advantage of using quantization is decrease in computation time and in memory footprint on the dedicated hardware platform which supports low precision computation like GPU (16-bit) or FPGA (any bit-width). The paper presents the impact of a precision reduction of the SVM training process on text classification accuracy. The implementation of the CPU was performed using the OpenMP library. Additionally, the results of the implementation of the GPU using double, single and half precision are presented.
As NLP tools become ubiquitous in today's technological landscape, they are increasingly applied to languages with a variety of typological structures. However, NLP research does not focus primarily on typological differences in its analysis of state-of-the-art language models. As a result, NLP tools perform unequally across languages with different syntactic and morphological structures. Through a detailed discussion of word order typology, morphological typology, and comparative linguistics, we identify which variables most affect language modeling efficacy; in addition, we calculate word order and morphological similarity indices to aid our empirical study. We then use this background to support our analysis of an experiment we conduct using multi-class text classification on eight languages and eight models.
Multi-class text classification is one of the key problems in machine learning and natural language processing. Emerging neural networks deal with the problem using a multi-output softmax layer and achieve substantial progress, but they do not explicitly learn the correlation among classes. In this paper, we use a multi-task framework to address multi-class classification, where a multi-class classifier and multiple binary classifiers are trained together. Moreover, we employ adversarial training to distinguish the class-specific features and the class-agnostic features. The model benefits from better feature representation. We conduct experiments on two large-scale multi-class text classification tasks and demonstrate that the proposed architecture outperforms baseline approaches.
Emotion detection in text is an important task in NLP and is essential in many applications. Most of the existing methods treat this task as a problem of single-label multi-class text classification. To predict multiple emotions for one instance, most of the existing works regard it as a general Multi-label Classification (MLC) problem, where they usually either apply a manually determined threshold on the last output layer of their neural network models or train multiple binary classifiers and make predictions in the fashion of one-vs-all. However, compared to labels in the general MLC datasets, the number of emotion categories are much fewer (less than 10). Additionally, emotions tend to have more correlations with each other. For example, the human usually does not express "joy" and "anger" at the same time, but it is very likely to have "joy" and "love" expressed together. Given this intuition, in this paper, we propose a Latent Variable Chain (LVC) transformation and a tailored model -- Seq2Emo model that not only naturally predicts multiple emotion labels but also takes into consideration their correlations. We perform the experiments on the existing multi-label emotion datasets as well as on our newly collected datasets. The results show that our model compares favorably with existing state-of-the-art methods.
Product categorization using text data for eCommerce is a very challenging extreme classification problem with several thousands of classes and several millions of products to classify. Even though multi-class text classification is a well studied problem both in academia and industry, most approaches either deal with treating product content as a single pile of text, or only consider a few product attributes for modelling purposes. Given the variety of products sold on popular eCommerce platforms, it is hard to consider all available product attributes as part of the modeling exercise, considering that products possess their own unique set of attributes based on category. In this paper, we compare hierarchical models to flat models and show that in specific cases, flat models perform better. We explore two Deep Learning based models that extract features from individual pieces of unstructured data from each product and then combine them to create a product signature. We also propose a novel idea of using structured attributes and their values together in an unstructured fashion along with convolutional filters such that the ordering of the attributes and the differing attributes by product categories no longer becomes a modelling challenge. This approach is also more robust to the presence of faulty product attribute names and values and can elegantly generalize to use both closed list and open list attributes.
Text classification is one of the fundamental tasks in natural language processing. Recently, deep neural networks have achieved promising performance in the text classification task compared to shallow models. Despite of the significance of deep models, they ignore the fine-grained (matching signals between words and classes) classification clues since their classifications mainly rely on the text-level representations. To address this problem, we introduce the interaction mechanism to incorporate word-level matching signals into the text classification task. In particular, we design a novel framework, EXplicit interAction Model (dubbed as EXAM), equipped with the interaction mechanism. We justified the proposed approach on several benchmark datasets including both multi-label and multi-class text classification tasks. Extensive experimental results demonstrate the superiority of the proposed method. As a byproduct, we have released the codes and parameter settings to facilitate other researches.