Location-Based Social Networks (LBSNs) provide a rich foundation for modeling urban behavior through iNETs (Interest Networks), which capture how user interests are distributed throughout urban spaces. This study compares iNETs across platforms (Google Places and Foursquare) and spatial granularities, showing that coarser levels reveal more consistent cross-platform patterns, while finer granularities expose subtle, platform-specific behaviors. Our analysis finds that, in general, user interest is primarily shaped by geographic proximity and venue similarity, while socioeconomic and political contexts play a lesser role. Building on these insights, we develop a multi-level, explainable recommendation system that predicts high-interest urban regions for different user types. The model adapts to behavior profiles -- such as explorers, who are driven by proximity, and returners, who prefer familiar venues -- and provides natural-language explanations using explainable AI (XAI) techniques. To support our approach, we introduce h3-cities, a tool for multi-scale spatial analysis, and release a public demo for interactively exploring personalized urban recommendations. Our findings contribute to urban mobility research by providing scalable, context-aware, and interpretable recommendation systems.
Existing recommender systems tend to prioritize items closely aligned with users' historical interactions, inevitably trapping users in the dilemma of ``filter bubble''. Recent efforts are dedicated to improving the diversity of recommendations. However, they mainly suffer from two major issues: 1) a lack of explainability, making it difficult for the system designers to understand how diverse recommendations are generated, and 2) limitations to specific metrics, with difficulty in enhancing non-differentiable diversity metrics. To this end, we propose a \textbf{C}ounterfactual \textbf{M}ulti-player \textbf{B}andits (CMB) method to deliver explainable recommendation diversification across a wide range of diversity metrics. Leveraging a counterfactual framework, our method identifies the factors influencing diversity outcomes. Meanwhile, we adopt the multi-player bandits to optimize the counterfactual optimization objective, making it adaptable to both differentiable and non-differentiable diversity metrics. Extensive experiments conducted on three real-world datasets demonstrate the applicability, effectiveness, and explainability of the proposed CMB.
Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better or worse generated explanations due to their reliance on traditional supervised learning paradigms in sparse interaction data. To address these issues, we propose a novel human-like feedback-driven optimization framework. This framework employs a dynamic interactive optimization mechanism for achieving human-centered explainable requirements without incurring high labor costs. Specifically, we propose to utilize large language models (LLMs) as human simulators to predict human-like feedback for guiding the learning process. To enable the LLMs to deeply understand the task essence and meet user's diverse personalized requirements, we introduce a human-induced customized reward scoring method, which helps stimulate the language understanding and logical reasoning capabilities of LLMs. Furthermore, considering the potential conflicts between different perspectives of explanation quality, we introduce a principled Pareto optimization that transforms the multi-perspective quality enhancement task into a multi-objective optimization problem for improving explanation performance. At last, to achieve efficient model training, we design an off-policy optimization pipeline. By incorporating a replay buffer and addressing the data distribution biases, we can effectively improve data utilization and enhance model generality. Extensive experiments on four datasets demonstrate the superiority of our approach.
Seeking dietary guidance often requires navigating complex professional knowledge while accommodating individual health conditions. Knowledge Graphs (KGs) offer structured and interpretable nutritional information, whereas Large Language Models (LLMs) naturally facilitate conversational recommendation delivery. In this paper, we present HealthGenie, an interactive system that combines the strengths of LLMs and KGs to provide personalized dietary recommendations along with hierarchical information visualization for a quick and intuitive overview. Upon receiving a user query, HealthGenie performs query refinement and retrieves relevant information from a pre-built KG. The system then visualizes and highlights pertinent information, organized by defined categories, while offering detailed, explainable recommendation rationales. Users can further tailor these recommendations by adjusting preferences interactively. Our evaluation, comprising a within-subject comparative experiment and an open-ended discussion, demonstrates that HealthGenie effectively supports users in obtaining personalized dietary guidance based on their health conditions while reducing interaction effort and cognitive load. These findings highlight the potential of LLM-KG integration in supporting decision-making through explainable and visualized information. We examine the system's usefulness and effectiveness with an N=12 within-subject study and provide design considerations for future systems that integrate conversational LLM and KG.
Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task manner. However, these works suffer from incoherence between predicted ratings and explanations. To address the issue, we propose a novel framework that employs a large language model (LLM) to generate a rating, transforms it into a rating vector, and finally generates an explanation based on the rating vector and user-item information. Moreover, we propose utilizing publicly available LLMs and pre-trained sentiment analysis models to automatically evaluate the coherence without human annotations. Extensive experimental results on three datasets of explainable recommendation show that the proposed framework is effective, outperforming state-of-the-art baselines with improvements of 7.3\% in explainability and 4.4\% in text quality.
Explainable recommendation has demonstrated significant advantages in informing users about the logic behind recommendations, thereby increasing system transparency, effectiveness, and trustworthiness. To provide personalized and interpretable explanations, existing works often combine the generation capabilities of large language models (LLMs) with collaborative filtering (CF) information. CF information extracted from the user-item interaction graph captures the user behaviors and preferences, which is crucial for providing informative explanations. However, due to the complexity of graph structure, effectively extracting the CF information from graphs still remains a challenge. Moreover, existing methods often struggle with the integration of extracted CF information with LLMs due to its implicit representation and the modality gap between graph structures and natural language explanations. To address these challenges, we propose G-Refer, a framework using graph retrieval-augmented large language models (LLMs) for explainable recommendation. Specifically, we first employ a hybrid graph retrieval mechanism to retrieve explicit CF signals from both structural and semantic perspectives. The retrieved CF information is explicitly formulated as human-understandable text by the proposed graph translation and accounts for the explanations generated by LLMs. To bridge the modality gap, we introduce knowledge pruning and retrieval-augmented fine-tuning to enhance the ability of LLMs to process and utilize the retrieved CF information to generate explanations. Extensive experiments show that G-Refer achieves superior performance compared with existing methods in both explainability and stability. Codes and data are available at https://github.com/Yuhan1i/G-Refer.
This paper addresses key challenges in enhancing recommendation systems by leveraging Graph Neural Networks (GNNs) and addressing inherent limitations such as over-smoothing, which reduces model effectiveness as network hierarchy deepens. The proposed approach introduces three GNN-based recommendation models, specifically designed to mitigate over-smoothing through innovative mechanisms like residual connections and identity mapping within the aggregation propagation process. These modifications enable more effective information flow across layers, preserving essential user-item interaction details to improve recommendation accuracy. Additionally, the study emphasizes the critical need for interpretability in recommendation systems, aiming to provide transparent and justifiable suggestions tailored to dynamic user preferences. By integrating collaborative filtering with GNN architectures, the proposed models not only enhance predictive accuracy but also align recommendations more closely with individual behaviors, adapting to nuanced shifts in user interests. This work advances the field by tackling both technical and user-centric challenges, contributing to the development of robust and explainable recommendation systems capable of managing the complexity and scale of modern online environments.
How to leverage large language model's superior capability in e-commerce recommendation has been a hot topic. In this paper, we propose LLM-PKG, an efficient approach that distills the knowledge of LLMs into product knowledge graph (PKG) and then applies PKG to provide explainable recommendations. Specifically, we first build PKG by feeding curated prompts to LLM, and then map LLM response to real enterprise products. To mitigate the risks associated with LLM hallucination, we employ rigorous evaluation and pruning methods to ensure the reliability and availability of the KG. Through an A/B test conducted on an e-commerce website, we demonstrate the effectiveness of LLM-PKG in driving user engagements and transactions significantly.
Recommendation Systems have become integral to modern user experiences, but lack transparency in their decision-making processes. Existing explainable recommendation methods are hindered by reliance on a post-hoc paradigm, wherein explanation generators are trained independently of the underlying recommender models. This paradigm necessitates substantial human effort in data construction and raises concerns about explanation reliability. In this paper, we present ExpCTR, a novel framework that integrates large language model based explanation generation directly into the CTR prediction process. Inspired by recent advances in reinforcement learning, we employ two carefully designed reward mechanisms, LC alignment, which ensures explanations reflect user intentions, and IC alignment, which maintains consistency with traditional ID-based CTR models. Our approach incorporates an efficient training paradigm with LoRA and a three-stage iterative process. ExpCTR circumvents the need for extensive explanation datasets while fostering synergy between CTR prediction and explanation generation. Experimental results demonstrate that ExpCTR significantly enhances both recommendation accuracy and interpretability across three real-world datasets.
Explainable recommendation systems are important to enhance transparency, accuracy, and fairness. Beyond result-level explanations, model-level interpretations can provide valuable insights that allow developers to optimize system designs and implement targeted improvements. However, most current approaches depend on specialized model designs, which often lack generalization capabilities. Given the various kinds of recommendation models, existing methods have limited ability to effectively interpret them. To address this issue, we propose RecSAE, an automatic, generalizable probing method for interpreting the internal states of Recommendation models with Sparse AutoEncoder. RecSAE serves as a plug-in module that does not affect original models during interpretations, while also enabling predictable modifications to their behaviors based on interpretation results. Firstly, we train an autoencoder with sparsity constraints to reconstruct internal activations of recommendation models, making the RecSAE latents more interpretable and monosemantic than the original neuron activations. Secondly, we automated the construction of concept dictionaries based on the relationship between latent activations and input item sequences. Thirdly, RecSAE validates these interpretations by predicting latent activations on new item sequences using the concept dictionary and deriving interpretation confidence scores from precision and recall. We demonstrate RecSAE's effectiveness on two datasets, identifying hundreds of highly interpretable concepts from pure ID-based models. Latent ablation studies further confirm that manipulating latent concepts produces corresponding changes in model output behavior, underscoring RecSAE's utility for both understanding and targeted tuning recommendation models. Code and data are publicly available at https://github.com/Alice1998/RecSAE.
Owing to the impressive general intelligence of large language models (LLMs), there has been a growing trend to integrate them into recommender systems to gain a more profound insight into human interests and intentions. Existing LLMs-based recommender systems primarily leverage item attributes and user interaction histories in textual format, improving the single task like rating prediction or explainable recommendation. Nevertheless, these approaches overlook the crucial contribution of traditional collaborative signals in discerning users' profound intentions and disregard the interrelatedness among tasks. To address these limitations, we introduce a novel framework known as CKF, specifically developed to boost multi-task recommendations via personalized collaborative knowledge fusion into LLMs. Specifically, our method synergizes traditional collaborative filtering models to produce collaborative embeddings, subsequently employing the meta-network to construct personalized mapping bridges tailored for each user. Upon mapped, the embeddings are incorporated into meticulously designed prompt templates and then fed into an advanced LLM to represent user interests. To investigate the intrinsic relationship among diverse recommendation tasks, we develop Multi-Lora, a new parameter-efficient approach for multi-task optimization, adept at distinctly segregating task-shared and task-specific information. This method forges a connection between LLMs and recommendation scenarios, while simultaneously enriching the supervisory signal through mutual knowledge transfer among various tasks. Extensive experiments and in-depth robustness analyses across four common recommendation tasks on four large public data sets substantiate the effectiveness and superiority of our framework.
Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.
Large language model-based explainable recommendation (LLM-based ER) systems show promise in generating human-like explanations for recommendations. However, they face challenges in modeling user-item collaborative preferences, personalizing explanations, and handling sparse user-item interactions. To address these issues, we propose GaVaMoE, a novel Gaussian-Variational Gated Mixture of Experts framework for explainable recommendation. GaVaMoE introduces two key components: (1) a rating reconstruction module that employs Variational Autoencoder (VAE) with a Gaussian Mixture Model (GMM) to capture complex user-item collaborative preferences, serving as a pre-trained multi-gating mechanism; and (2) a set of fine-grained expert models coupled with the multi-gating mechanism for generating highly personalized explanations. The VAE component models latent factors in user-item interactions, while the GMM clusters users with similar behaviors. Each cluster corresponds to a gate in the multi-gating mechanism, routing user-item pairs to appropriate expert models. This architecture enables GaVaMoE to generate tailored explanations for specific user types and preferences, mitigating data sparsity by leveraging user similarities. Extensive experiments on three real-world datasets demonstrate that GaVaMoE significantly outperforms existing methods in explanation quality, personalization, and consistency. Notably, GaVaMoE exhibits robust performance in scenarios with sparse user-item interactions, maintaining high-quality explanations even for users with limited historical data.
Explainable Recommendation task is designed to receive a pair of user and item and output explanations to justify why an item is recommended to a user. Many models treat review-generation as a proxy of explainable recommendation. Although they are able to generate fluent and grammatical sentences, they suffer from generality and hallucination issues. We propose a personalized, aspect-controlled model called Multi-Aspect Prompt LEarner (MAPLE), in which it integrates aspect category as another input dimension to facilitate the memorization of fine-grained aspect terms. Experiments on two real-world review datasets in restaurant domain show that MAPLE outperforms the baseline review-generation models in terms of text and feature diversity while maintaining excellent coherence and factual relevance. We further treat MAPLE as a retriever component in the retriever-reader framework and employ a Large-Language Model (LLM) as the reader, showing that MAPLE's explanation along with the LLM's comprehension ability leads to enriched and personalized explanation as a result. We will release the code and data in this http upon acceptance.
Knowledge graphs (KGs) have been widely adopted to mitigate data sparsity and address cold-start issues in recommender systems. While existing KGs-based recommendation methods can predict user preferences and demands, they fall short in generating explicit recommendation paths and lack explainability. As a step beyond the above methods, recent advancements utilize reinforcement learning (RL) to find suitable items for a given user via explainable recommendation paths. However, the performance of these solutions is still limited by the following two points. (1) Lack of ability to capture contextual dependencies from neighboring information. (2) The excessive reliance on short recommendation paths due to efficiency concerns. To surmount these challenges, we propose a category-aware dual-agent reinforcement learning (CADRL) model for explainable recommendations over KGs. Specifically, our model comprises two components: (1) a category-aware gated graph neural network that jointly captures context-aware item representations from neighboring entities and categories, and (2) a dual-agent RL framework where two agents efficiently traverse long paths to search for suitable items. Finally, experimental results show that CADRL outperforms state-of-the-art models in terms of both effectiveness and efficiency on large-scale datasets.
Recent recommender systems aim to provide not only accurate recommendations but also explanations that help users understand them better. However, most existing explainable recommendations only consider the importance of content in reviews, such as words or aspects, and ignore the ordering relationship among them. This oversight neglects crucial ordering dimensions in the human decision-making process, leading to suboptimal performance. Therefore, in this paper, we propose Aspect Order Tree-based (AOTree) explainable recommendation method, inspired by the Order Effects Theory from cognitive and decision psychology, in order to capture the dependency relationships among decisive factors. We first validate the theory in the recommendation scenario by analyzing the reviews of the users. Then, according to the theory, the proposed AOTree expands the construction of the decision tree to capture aspect orders in users' decision-making processes, and use attention mechanisms to make predictions based on the aspect orders. Extensive experiments demonstrate our method's effectiveness on rating predictions, and our approach aligns more consistently with the user' s decision-making process by displaying explanations in a particular order, thereby enhancing interpretability.
The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing related studies, fine-tuning LLM models for recommendation tasks incurs high computational costs and alignment issues with existing systems, limiting the application potential of proven proprietary/closed-source LLM models, such as GPT-4. In this work, our proposed effective strategy LANE aligns LLMs with online recommendation systems without additional LLMs tuning, reducing costs and improving explainability. This innovative approach addresses key challenges in integrating language models with recommendation systems while fully utilizing the capabilities of powerful proprietary models. Specifically, our strategy operates through several key components: semantic embedding, user multi-preference extraction using zero-shot prompting, semantic alignment, and explainable recommendation generation using Chain of Thought (CoT) prompting. By embedding item titles instead of IDs and utilizing multi-head attention mechanisms, our approach aligns the semantic features of user preferences with those of candidate items, ensuring coherent and user-aligned recommendations. Sufficient experimental results including performance comparison, questionnaire voting, and visualization cases prove that our method can not only ensure recommendation performance, but also provide easy-to-understand and reasonable recommendation logic.
Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph neural networks (GNNs) and self-supervised learning (SSL) have enhanced CF models for better user representations, they often lack the ability to provide explanations for the recommended items. Explainable recommendations aim to address this gap by offering transparency and insights into the recommendation decision-making process, enhancing users' understanding. This work leverages the language capabilities of Large Language Models (LLMs) to push the boundaries of explainable recommender systems. We introduce a model-agnostic framework called XRec, which enables LLMs to provide comprehensive explanations for user behaviors in recommender systems. By integrating collaborative signals and designing a lightweight collaborative adaptor, the framework empowers LLMs to understand complex patterns in user-item interactions and gain a deeper understanding of user preferences. Our extensive experiments demonstrate the effectiveness of XRec, showcasing its ability to generate comprehensive and meaningful explanations that outperform baseline approaches in explainable recommender systems. We open-source our model implementation at https://github.com/HKUDS/XRec.
Large Language Models (LLMs) have demonstrated remarkable performance across various domains, motivating researchers to investigate their potential use in recommendation systems. However, directly applying LLMs to recommendation tasks has proven challenging due to the significant disparity between the data used for pre-training LLMs and the specific requirements of recommendation tasks. In this study, we introduce Direct Multi-Preference Optimization (DMPO), a streamlined framework designed to bridge the gap and enhance the alignment of LLMs for recommendation tasks. DMPO enhances the performance of LLM-based recommenders by simultaneously maximizing the probability of positive samples and minimizing the probability of multiple negative samples. We conducted experimental evaluations to compare DMPO against traditional recommendation methods and other LLM-based recommendation approaches. The results demonstrate that DMPO significantly improves the recommendation capabilities of LLMs across three real-world public datasets in few-shot scenarios. Additionally, the experiments indicate that DMPO exhibits superior generalization ability in cross-domain recommendations. A case study elucidates the reasons behind these consistent improvements and also underscores DMPO's potential as an explainable recommendation system.
Explainable Recommender Systems is an important field of study which provides reasons behind the suggested recommendations. Explanations with recommender systems are useful for developers while debugging anomalies within the system and for consumers while interpreting the model's effectiveness in capturing their true preferences towards items. However, most of the existing state-of-the-art (SOTA) explainable recommenders could not retain their explanation capability under noisy circumstances and moreover are not generalizable across different datasets. The robustness of the explanations must be ensured so that certain malicious attackers do not manipulate any high-stake decision scenarios to their advantage, which could cause severe consequences affecting large groups of interest. In this work, we present a general framework for feature-aware explainable recommenders that can withstand external attacks and provide robust and generalized explanations. This paper presents a novel framework which could be utilized as an additional defense tool, preserving the global explainability when subject to model-based white box attacks. Our framework is simple to implement and supports different methods regardless of the internal model structure and intrinsic utility within any model. We experimented our framework on two architecturally different feature-based SOTA explainable algorithms by training them on three popular e-commerce datasets of increasing scales. We noticed that both the algorithms displayed an overall improvement in the quality and robustness of the global explainability under normal as well as noisy environments across all the datasets, indicating the flexibility and mutability of our framework.