The COVID-19 pandemic has significantly impacted the tourism and hospitality sector. Public policies such as travel restrictions and stay-at-home orders had significantly affected tourist activities and service businesses' operations and profitability. To this end, it is essential to develop an interpretable forecast model that supports managerial and organizational decision-making. We developed DemandNet, a novel deep learning framework for predicting time series data under the influence of the COVID-19 pandemic. The framework starts by selecting the top static and dynamic features embedded in the time series data. Then, it includes a nonlinear model which can provide interpretable insight into the previously seen data. Lastly, a prediction model is developed to leverage the above characteristics to make robust long-term forecasts. We evaluated the framework using daily hotel demand and revenue data from eight cities in the US. Our findings reveal that DemandNet outperforms the state-of-art models and can accurately predict the impact of the COVID-19 pandemic on hotel demand and revenues.
As the COVID-19 outbreak evolves, accurate forecasting continues to play an extremely important role in informing policy decisions. In this paper, we present our continuous curation of a large data repository containing COVID-19 information from a range of sources. We use this data to develop predictions and corresponding prediction intervals for the short-term trajectory of COVID-19 cumulative death counts at the county-level in the United States up to two weeks ahead. Using data from January 22 to June 20, 2020, we develop and combine multiple forecasts using ensembling techniques, resulting in an ensemble we refer to as Combined Linear and Exponential Predictors (CLEP). Our individual predictors include county-specific exponential and linear predictors, a shared exponential predictor that pools data together across counties, an expanded shared exponential predictor that uses data from neighboring counties, and a demographics-based shared exponential predictor. We use prediction errors from the past five days to assess the uncertainty of our death predictions, resulting in generally-applicable prediction intervals, Maximum (absolute) Error Prediction Intervals (MEPI). MEPI achieves a coverage rate of more than 94% when averaged across counties for predicting cumulative recorded death counts two weeks in the future. Our forecasts are currently being used by the non-profit organization, Response4Life, to determine the medical supply need for individual hospitals and have directly contributed to the distribution of medical supplies across the country. We hope that our forecasts and data repository at https://covidseverity.com can help guide necessary county-specific decision-making and help counties prepare for their continued fight against COVID-19.