Sentiment analysis (SA) has been, and is still, a thriving research area. However, the task of Arabic sentiment analysis (ASA) is still underrepresented in the body of research. This study offers the first in-depth and in-breadth analysis of existing ASA studies of textual content and identifies their common themes, domains of application, methods, approaches, technologies and algorithms used. The in-depth study manually analyses 133 ASA papers published in the English language between 2002 and 2020 from four academic databases (SAGE, IEEE, Springer, WILEY) and from Google Scholar. The in-breadth study uses modern, automatic machine learning techniques, such as topic modelling and temporal analysis, on Open Access resources, to reinforce themes and trends identified by the prior study, on 2297 ASA publications between 2010-2020. The main findings show the different approaches used for ASA: machine learning, lexicon-based and hybrid approaches. Other findings include ASA 'winning' algorithms (SVM, NB, hybrid methods). Deep learning methods, such as LSTM can provide higher accuracy, but for ASA sometimes the corpora are not large enough to support them. Additionally, whilst there are some ASA corpora and lexicons, more are required. Specifically, Arabic tweets corpora and datasets are currently only moderately sized. Moreover, Arabic lexicons that have high coverage contain only Modern Standard Arabic (MSA) words, and those with Arabic dialects are quite small. Thus, new corpora need to be created. On the other hand, ASA tools are stringently lacking. There is a need to develop ASA tools that can be used in industry, as well as in academia, for Arabic text SA. Hence, our study offers insights into the challenges associated with ASA research and provides suggestions for ways to move the field forward such as lack of Dialectical Arabic resource, Arabic tweets, corpora and data sets for SA.
Speech acts are a speakers actions when performing an utterance within a conversation, such as asking, recommending, greeting, or thanking someone, expressing a thought, or making a suggestion. Understanding speech acts helps interpret the intended meaning and actions behind a speakers or writers words. This paper proposes a Twitter dialectal Arabic speech act classification approach based on a transformer deep learning neural network. Twitter and social media, are becoming more and more integrated into daily life. As a result, they have evolved into a vital source of information that represents the views and attitudes of their users. We proposed a BERT based weighted ensemble learning approach to integrate the advantages of various BERT models in dialectal Arabic speech acts classification. We compared the proposed model against several variants of Arabic BERT models and sequence-based models. We developed a dialectal Arabic tweet act dataset by annotating a subset of a large existing Arabic sentiment analysis dataset (ASAD) based on six speech act categories. We also evaluated the models on a previously developed Arabic Tweet Act dataset (ArSAS). To overcome the class imbalance issue commonly observed in speech act problems, a transformer-based data augmentation model was implemented to generate an equal proportion of speech act categories. The results show that the best BERT model is araBERTv2-Twitter models with a macro-averaged F1 score and an accuracy of 0.73 and 0.84, respectively. The performance improved using a BERT-based ensemble method with a 0.74 and 0.85 averaged F1 score and accuracy on our dataset, respectively.
Sentiment Analysis (SA) is an indispensable task for many real-world applications. Compared to limited resourced languages (i.e., Arabic, Bengali), most of the research on SA are conducted for high resourced languages (i.e., English, Chinese). Moreover, the reasons behind any prediction of the Arabic sentiment analysis methods exploiting advanced artificial intelligence (AI)-based approaches are like black-box - quite difficult to understand. This paper proposes an explainable sentiment classification framework for the Arabic language by introducing a noise layer on Bi-Directional Long Short-Term Memory (BiLSTM) and Convolutional Neural Networks (CNN)-BiLSTM models that overcome over-fitting problem. The proposed framework can explain specific predictions by training a local surrogate explainable model to understand why a particular sentiment (positive or negative) is being predicted. We carried out experiments on public benchmark Arabic SA datasets. The results concluded that adding noise layers improves the performance in sentiment analysis for the Arabic language by reducing overfitting and our method outperformed some known state-of-the-art methods. In addition, the introduced explainability with noise layer could make the model more transparent and accountable and hence help adopting AI-enabled system in practice.
In this study, we aimed to improve the performance results of Arabic sentiment analysis. This can be achieved by investigating the most successful machine learning method and the most useful feature vector to classify sentiments in both term and document levels into two (positive or negative) categories. Moreover, specification of one polarity degree for the term that has more than one is investigated. Also to handle the negations and intensifications, some rules are developed. According to the obtained results, Artificial Neural Network classifier is nominated as the best classifier in both term and document level sentiment analysis (SA) for Arabic Language. Furthermore, the average F-score achieved in the term level SA for both positive and negative testing classes is 0.92. In the document level SA, the average F-score for positive testing classes is 0.94, while for negative classes is 0.93.
Arabic sentiment analysis has become an important research field in recent years. Initially, work focused on Modern Standard Arabic (MSA), which is the most widely-used form. Since then, work has been carried out on several different dialects, including Egyptian, Levantine and Moroccan. Moreover, a number of datasets have been created to support such work. However, up until now, less work has been carried out on Sudanese Arabic, a dialect which has 32 million speakers. In this paper, two new publicly available datasets are introduced, the 2-Class Sudanese Sentiment Dataset (SudSenti2) and the 3-Class Sudanese Sentiment Dataset (SudSenti3). Furthermore, a CNN architecture, SCM, is proposed, comprising five CNN layers together with a novel pooling layer, MMA, to extract the best features. This SCM+MMA model is applied to SudSenti2 and SudSenti3 with accuracies of 92.75% and 84.39%. Next, the model is compared to other deep learning classifiers and shown to be superior on these new datasets. Finally, the proposed model is applied to the existing Saudi Sentiment Dataset and to the MSA Hotel Arabic Review Dataset with accuracies 85.55% and 90.01%.
This work presents a detailed comparison of the performance of deep learning models such as convolutional neural networks (CNN), long short-term memory (LSTM), gated recurrent units (GRU), their hybrids, and a selection of shallow learning classifiers for sentiment analysis of Arabic reviews. Additionally, the comparison includes state-of-the-art models such as the transformer architecture and the araBERT pre-trained model. The datasets used in this study are multi-dialect Arabic hotel and book review datasets, which are some of the largest publicly available datasets for Arabic reviews. Results showed deep learning outperforming shallow learning for binary and multi-label classification, in contrast with the results of similar work reported in the literature. This discrepancy in outcome was caused by dataset size as we found it to be proportional to the performance of deep learning models. The performance of deep and shallow learning techniques was analyzed in terms of accuracy and F1 score. The best performing shallow learning technique was Random Forest followed by Decision Tree, and AdaBoost. The deep learning models performed similarly using a default embedding layer, while the transformer model performed best when augmented with araBERT.
This paper provides an overview of the Arabic Sentiment Analysis Challenge organized by King Abdullah University of Science and Technology (KAUST). The task in this challenge is to develop machine learning models to classify a given tweet into one of the three categories Positive, Negative, or Neutral. From our recently released ASAD dataset, we provide the competitors with 55K tweets for training, and 20K tweets for validation, based on which the performance of participating teams are ranked on a leaderboard, https://www.kaggle.com/c/arabic-sentiment-analysis-2021-kaust. The competition received in total 1247 submissions from 74 teams (99 team members). The final winners are determined by another private set of 20K tweets that have the same distribution as the training and validation set. In this paper, we present the main findings in the competition and summarize the methods and tools used by the top ranked teams. The full dataset of 100K labeled tweets is also released for public usage, at https://www.kaggle.com/c/arabic-sentiment-analysis-2021-kaust/data.
One crucial aspect of sentiment analysis is negation handling, where the occurrence of negation can flip the sentiment of a sentence and negatively affects the machine learning-based sentiment classification. The role of negation in Arabic sentiment analysis has been explored only to a limited extent, especially for colloquial Arabic. In this paper, the author addresses the negation problem of machine learning-based sentiment classification for a colloquial Arabic language. To this end, we propose a simple rule-based algorithm for handling the problem; the rules were crafted based on observing many cases of negation. Additionally, simple linguistic knowledge and sentiment lexicon are used for this purpose. The author also examines the impact of the proposed algorithm on the performance of different machine learning algorithms. The results given by the proposed algorithm are compared with three baseline models. The experimental results show that there is a positive impact on the classifiers accuracy, precision and recall when the proposed algorithm is used compared to the baselines.
The prominence of figurative language devices, such as sarcasm and irony, poses serious challenges for Arabic Sentiment Analysis (SA). While previous research works tackle SA and sarcasm detection separately, this paper introduces an end-to-end deep Multi-Task Learning (MTL) model, allowing knowledge interaction between the two tasks. Our MTL model's architecture consists of a Bidirectional Encoder Representation from Transformers (BERT) model, a multi-task attention interaction module, and two task classifiers. The overall obtained results show that our proposed model outperforms its single-task counterparts on both SA and sarcasm detection sub-tasks.
Social media such as Twitter, Facebook, etc. has led to a generated growing number of comments that contains users opinions. Sentiment analysis research deals with these comments to extract opinions which are positive or negative. Arabic language is a rich morphological language; thus, classical techniques of English sentiment analysis cannot be used for Arabic. Word embedding technique can be considered as one of successful methods to gaping the morphological problem of Arabic. Many works have been done for Arabic sentiment analysis based on word embedding, but there is no study focused on variable parameters. This study will discuss three parameters (Window size, Dimension of vector and Negative Sample) for Arabic sentiment analysis using DBOW and DMPV architectures. A large corpus of previous works generated to learn word representations and extract features. Four binary classifiers (Logistic Regression, Decision Tree, Support Vector Machine and Naive Bayes) are used to detect sentiment. The performance of classifiers evaluated based on; Precision, Recall and F1-score.
This paper provides a detailed description of a new Twitter-based benchmark dataset for Arabic Sentiment Analysis (ASAD), which is launched in a competition3, sponsored by KAUST for awarding 10000 USD, 5000 USD and 2000 USD to the first, second and third place winners, respectively. Compared to other publicly released Arabic datasets, ASAD is a large, high-quality annotated dataset(including 95K tweets), with three-class sentiment labels (positive, negative and neutral). We presents the details of the data collection process and annotation process. In addition, we implement several baseline models for the competition task and report the results as a reference for the participants to the competition.
Sentiment analysis is a task of natural language processing which has recently attracted increasing attention. However, sentiment analysis research has mainly been carried out for the English language. Although Arabic is ramping up as one of the most used languages on the Internet, only a few studies have focused on Arabic sentiment analysis so far. In this paper, we carry out an in-depth qualitative study of the most important research works in this context by presenting limits and strengths of existing approaches. In particular, we survey both approaches that leverage machine translation or transfer learning to adapt English resources to Arabic and approaches that stem directly from the Arabic language.
With the expansion in tenders on the Internet and social media, Arabic Sentiment Analysis (ASA) has assumed a significant position in the field of text mining study and has since remained used to explore the sentiments of users about services, various products or topics conversed over the Internet. This mapping paper designs to comprehensively investigate the papers demographics, fertility, and directions of the ASA research domain. Furthermore, plans to analyze current ASA techniques and find movements in the research. This paper describes a systematic mapping study (SMS) of 51 primary selected studies (PSS) is handled with the approval of an evidence-based systematic method to ensure handling of all related papers. The analyzed results showed the increase of both the ASA research area and numbers of publications per year since 2015. Three main research facets were found, i.e. validation, solution, and evaluation research, with solution research becoming more treatment than another research type. Therefore numerous contribution facets were singled out. In totality, the general demographics of the ASA research field were highlighted and discussed
Social media reflects the public attitudes towards specific events. Events are often related to persons, locations or organizations, the so-called Named Entities. This can define Named Entities as sentiment-bearing components. In this paper, we dive beyond Named Entities recognition to the exploitation of sentiment-annotated Named Entities in Arabic sentiment analysis. Therefore, we develop an algorithm to detect the sentiment of Named Entities based on the majority of attitudes towards them. This enabled tagging Named Entities with proper tags and, thus, including them in a sentiment analysis framework of two models: supervised and lexicon-based. Both models were applied on datasets of multi-dialectal content. The results revealed that Named Entities have no considerable impact on the supervised model, while employing them in the lexicon-based model improved the classification performance and outperformed most of the baseline systems.
Unlike other languages, the Arabic language has a morphological complexity which makes the Arabic sentiment analysis is a challenging task. Moreover, the presence of the dialects in the Arabic texts have made the sentiment analysis task is more challenging, due to the absence of specific rules that govern the writing or speaking system. Generally, one of the problems of sentiment analysis is the high dimensionality of the feature vector. To resolve this problem, many feature selection methods have been proposed. In contrast to the dialectal Arabic language, these selection methods have been investigated widely for the English language. This work investigated the effect of feature selection methods and their combinations on dialectal Arabic sentiment classification. The feature selection methods are Information Gain (IG), Correlation, Support Vector Machine (SVM), Gini Index (GI), and Chi-Square. A number of experiments were carried out on dialectical Jordanian reviews with using an SVM classifier. Furthermore, the effect of different term weighting schemes, stemmers, stop words removal, and feature models on the performance were investigated. The experimental results showed that the best performance of the SVM classifier was obtained after the SVM and correlation feature selection methods had been combined with the uni-gram model.
With the emergence of Web 2.0 technology and the expansion of on-line social networks, current Internet users have the ability to add their reviews, ratings and opinions on social media and on commercial and news web sites. Sentiment analysis aims to classify these reviews reviews in an automatic way. In the literature, there are numerous approaches proposed for automatic sentiment analysis for different language contexts. Each language has its own properties that makes the sentiment analysis more challenging. In this regard, this work presents a comprehensive survey of existing Arabic sentiment analysis studies, and covers the various approaches and techniques proposed in the literature. Moreover, we highlight the main difficulties and challenges of Arabic sentiment analysis, and the proposed techniques in literature to overcome these barriers.
Deep neural networks have shown good data modelling capabilities when dealing with challenging and large datasets from a wide range of application areas. Convolutional Neural Networks (CNNs) offer advantages in selecting good features and Long Short-Term Memory (LSTM) networks have proven good abilities of learning sequential data. Both approaches have been reported to provide improved results in areas such image processing, voice recognition, language translation and other Natural Language Processing (NLP) tasks. Sentiment classification for short text messages from Twitter is a challenging task, and the complexity increases for Arabic language sentiment classification tasks because Arabic is a rich language in morphology. In addition, the availability of accurate pre-processing tools for Arabic is another current limitation, along with limited research available in this area. In this paper, we investigate the benefits of integrating CNNs and LSTMs and report obtained improved accuracy for Arabic sentiment analysis on different datasets. Additionally, we seek to consider the morphological diversity of particular Arabic words by using different sentiment classification levels.
We introduce LABR, the largest sentiment analysis dataset to-date for the Arabic language. It consists of over 63,000 book reviews, each rated on a scale of 1 to 5 stars. We investigate the properties of the dataset, and present its statistics. We explore using the dataset for two tasks: (1) sentiment polarity classification; and (2) ratings classification. Moreover, we provide standard splits of the dataset into training, validation and testing, for both polarity and ratings classification, in both balanced and unbalanced settings. We extend our previous work by performing a comprehensive analysis on the dataset. In particular, we perform an extended survey of the different classifiers typically used for the sentiment polarity classification problem. We also construct a sentiment lexicon from the dataset that contains both single and compound sentiment words and we explore its effectiveness. We make the dataset and experimental details publicly available.
The rise of social media such as blogs and social networks has fueled interest in sentiment analysis. With the proliferation of reviews, ratings, recommendations and other forms of online expression, online opinion has turned into a kind of virtual currency for businesses looking to market their products, identify new opportunities and manage their reputations, therefore many are now looking to the field of sentiment analysis. In this paper, we present a feature-based sentence level approach for Arabic sentiment analysis. Our approach is using Arabic idioms/saying phrases lexicon as a key importance for improving the detection of the sentiment polarity in Arabic sentences as well as a number of novels and rich set of linguistically motivated features contextual Intensifiers, contextual Shifter and negation handling), syntactic features for conflicting phrases which enhance the sentiment classification accuracy. Furthermore, we introduce an automatic expandable wide coverage polarity lexicon of Arabic sentiment words. The lexicon is built with gold-standard sentiment words as a seed which is manually collected and annotated and it expands and detects the sentiment orientation automatically of new sentiment words using synset aggregation technique and free online Arabic lexicons and thesauruses. Our data focus on modern standard Arabic (MSA) and Egyptian dialectal Arabic tweets and microblogs (hotel reservation, product reviews, etc.). The experimental results using our resources and techniques with SVM classifier indicate high performance levels, with accuracies of over 95%.
Social media data in Arabic language is becoming more and more abundant. It is a consensus that valuable information lies in social media data. Mining this data and making the process easier are gaining momentum in the industries. This paper describes an enterprise system we developed for extracting sentiment from large volumes of social data in Arabic dialects. First, we give an overview of the Big Data system for information extraction from multilingual social data from a variety of sources. Then, we focus on the Arabic sentiment analysis capability that was built on top of the system including normalizing written Arabic dialects, building sentiment lexicons, sentiment classification, and performance evaluation. Lastly, we demonstrate the value of enriching sentiment results with user profiles in understanding sentiments of a specific user group.