The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge sources. Such systems are designed to cater the most prominent answer from this giant knowledge source to the user query using natural language understanding (NLU) and thus eminently depends on the Question-answering(QA) field. Question answering involves but not limited to the steps like mapping of user question to pertinent query, retrieval of relevant information, finding the best suitable answer from the retrieved information etc. The current improvement of deep learning models evince compelling performance improvement in all these tasks. In this review work, the research directions of QA field are analyzed based on the type of question, answer type, source of evidence-answer, and modeling approach. This detailing followed by open challenges of the field like automatic question generation, similarity detection and, low resource availability for a language. In the end, a survey of available datasets and evaluation measures is presented.
Many unanswerable adversarial questions fool the question-answer (QA) system with some plausible answers. Building a robust, frequently asked questions (FAQ) chatbot needs a large amount of diverse adversarial examples. Recent question generation methods are ineffective at generating many high-quality and diverse adversarial question-answer pairs from unstructured text. We propose the diversity controllable semantically valid adversarial attacker (DCSA), a high-quality, diverse, controllable method to generate standard and adversarial samples with a semantic graph. The fluent and semantically generated QA pairs fool our passage retrieval model successfully. After that, we conduct a study on the robustness and generalization of the QA model with generated QA pairs among different domains. We find that the generated data set improves the generalizability of the QA model to the new target domain and the robustness of the QA model to detect unanswerable adversarial questions.
There has been a recent and rapid shift to digital learning hastened by the pandemic but also influenced by ubiquitous availability of digital tools and platforms now, making digital learning ever more accessible. An integral and one of the most difficult part of scaling digital learning and teaching is to be able to assess learner's knowledge and competency. An educator can record a lecture or create digital content that can be delivered to thousands of learners but assessing learners is extremely time consuming. In the paper, we propose an Artificial Intelligence (AI)-based solution namely VidVersityQG for generating questions automatically from pre-recorded video lectures. The solution can automatically generate different types of assessment questions (including short answer, multiple choice, true/false and fill in the blank questions) based on contextual and semantic information inferred from the videos. The proposed solution takes a human-centred approach, wherein teachers are provided the ability to modify/edit any AI generated questions. This approach encourages trust and engagement of teachers in the use and implementation of AI in education. The AI-based solution was evaluated for its accuracy in generating questions by 7 experienced teaching professionals and 117 education videos from multiple domains provided to us by our industry partner VidVersity. VidVersityQG solution showed promising results in generating high-quality questions automatically from video thereby significantly reducing the time and effort for educators in manual question generation.
Question Generation (QG) receives increasing research attention in NLP community. One motivation for QG is that QG significantly facilitates the preparation of educational reading practice and assessments. While the significant advancement of QG techniques was reported, current QG results are not ideal for educational reading practice assessment in terms of \textit{controllability} and \textit{question difficulty}. This paper reports our results toward the two issues. First, we report a state-of-the-art exam-like QG model by advancing the current best model from 11.96 to 20.19 (in terms of BLEU 4 score). Second, we propose to investigate a variant of QG setting by allowing users to provide keywords for guiding QG direction. We also present a simple but effective model toward the QG controllability task. Experiments are also performed and the results demonstrate the feasibility and potentials of improving QG diversity and controllability by the proposed keyword provision QG model.
A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to ask questions directly about items or item attributes. Users searching for recommendations may not have deep knowledge of the available options in a given domain. As such, they might not be aware of key attributes or desirable values for them. However, in many settings, talking about the planned use of items does not present any difficulties, even for those that are new to a domain. In this paper, we propose a novel approach to preference elicitation by asking implicit questions based on item usage. As one of the main contributions of this work, we develop a multi-stage data annotation protocol using crowdsourcing, to create a high-quality labeled training dataset. Another main contribution is the development of four models for the question generation task: two template-based baseline models and two neural text-to-text models. The template-based models use heuristically extracted common patterns found in the training data, while the neural models use the training data to learn to generate questions automatically. Using common metrics from machine translation for automatic evaluation, we show that our approaches are effective in generating elicitation questions, even with limited training data. We further employ human evaluation for comparing the generated questions using both pointwise and pairwise evaluation designs. We find that the human evaluation results are consistent with the automatic ones, allowing us to draw conclusions about the quality of the generated questions with certainty. Finally, we provide a detailed analysis of cases where the models show their limitations.
Many educational technologies use artificial intelligence (AI) that presents generated or produced language to the learner. We contend that all language, including all AI communication, encodes information about the identity of the human or humans who contributed to crafting the language. With AI communication, however, the user may index identity information that does not match the source. This can lead to representational harms if language associated with one cultural group is presented as "standard" or "neutral", if the language advantages one group over another, or if the language reinforces negative stereotypes. In this work, we discuss a case study using a Visual Question Generation (VQG) task involving gathering crowdsourced data from targeted demographic groups. Generated questions will be presented to human evaluators to understand how they index the identity behind the language, whether and how they perceive any representational harms, and how they would ideally address any such harms caused by AI communication. We reflect on the educational applications of this work as well as the implications for equality, diversity, and inclusion (EDI).
Knowledge Base Question Answering (KBQA) aims to answer natural language questions with the help of an external knowledge base. The core idea is to find the link between the internal knowledge behind questions and known triples of the knowledge base. Traditional KBQA task pipelines contain several steps, including entity recognition, entity linking, answering selection, etc. In this kind of pipeline methods, errors in any procedure will inevitably propagate to the final prediction. To address this challenge, this paper proposes a Corpus Generation - Retrieve Method (CGRM) with Pre-training Language Model (PLM) for the KBQA task. The major novelty lies in the design of the new method, wherein our approach, the knowledge enhanced T5 (kT5) model aims to generate natural language QA pairs based on Knowledge Graph triples and directly solve the QA by retrieving the synthetic dataset. The new method can extract more information about the entities from PLM to improve accuracy and simplify the processes. We test our method on NLPCC-ICCPOL 2016 KBQA dataset, and the results show that our method improves the performance of KBQA and the out straight-forward method is competitive with the state-of-the-art.
While exam-style questions are a fundamental educational tool serving a variety of purposes, manual construction of questions is a complex process that requires training, experience and resources. Automatic question generation (QG) techniques can be utilized to satisfy the need for a continuous supply of new questions by streamlining their generation. However, compared to automatic question answering (QA), QG is a more challenging task. In this work, we fine-tune a multilingual T5 (mT5) transformer in a multi-task setting for QA, QG and answer extraction tasks using Turkish QA datasets. To the best of our knowledge, this is the first academic work that performs automated text-to-text question generation from Turkish texts. Experimental evaluations show that the proposed multi-task setting achieves state-of-the-art Turkish question answering and question generation performance on TQuADv1, TQuADv2 datasets and XQuAD Turkish split. The source code and the pre-trained models are available at https://github.com/obss/turkish-question-generation.
Pretrained bidirectional Transformers, such as BERT, have achieved significant improvements in a wide variety of language understanding tasks, while it is not straightforward to directly apply them for natural language generation. In this paper, we present a sequence-to-sequence fine-tuning toolkit s2s-ft, which adopts pretrained Transformers for conditional generation tasks. Inspired by UniLM, we implement three sequence-to-sequence fine-tuning algorithms, namely, causal fine-tuning, masked fine-tuning, and pseudo-masked fine-tuning. By leveraging the existing pretrained bidirectional Transformers, experimental results show that s2s-ft achieves strong performance on several benchmarks of abstractive summarization, and question generation. Moreover, we demonstrate that the package s2s-ft supports both monolingual and multilingual NLG tasks. The s2s-ft toolkit is available at https://github.com/microsoft/unilm/tree/master/s2s-ft.
While pre-trained language models have achieved great success on various natural language understanding tasks, how to effectively leverage them into non-autoregressive generation tasks remains a challenge. To solve this problem, we present a non-autoregressive generation model based on pre-trained transformer models. To bridge the gap between autoregressive and non-autoregressive models, we propose a simple and effective iterative training method called MIx Source and pseudo Target (MIST). Unlike other iterative decoding methods, which sacrifice the inference speed to achieve better performance based on multiple decoding iterations, MIST works in the training stage and has no effect on inference time. Our experiments on three generation benchmarks including question generation, summarization and paraphrase generation, show that the proposed framework achieves the new state-of-the-art results for fully non-autoregressive models. We also demonstrate that our method can be used to a variety of pre-trained models. For instance, MIST based on the small pre-trained model also obtains comparable performance with seq2seq models.
An overarching goal of natural language processing is to enable machines to communicate seamlessly with humans. However, natural language can be ambiguous or unclear. In cases of uncertainty, humans engage in an interactive process known as repair: asking questions and seeking clarification until their uncertainty is resolved. We propose a framework for building a visually grounded question-asking model capable of producing polar (yes-no) clarification questions to resolve misunderstandings in dialogue. Our model uses an expected information gain objective to derive informative questions from an off-the-shelf image captioner without requiring any supervised question-answer data. We demonstrate our model's ability to pose questions that improve communicative success in a goal-oriented 20 questions game with synthetic and human answerers.
When writing, a person may need to anticipate questions from their audience, but different social groups may ask very different types of questions. If someone is writing about a problem they want to resolve, what kind of follow-up question will a domain expert ask, and could the writer better address the expert's information needs by rewriting their original post? In this paper, we explore the task of socially-aware question generation. We collect a data set of questions and posts from social media, including background information about the question-askers' social groups. We find that different social groups, such as experts and novices, consistently ask different types of questions. We train several text-generation models that incorporate social information, and we find that a discrete social-representation model outperforms the text-only model when different social groups ask highly different questions from one another. Our work provides a framework for developing text generation models that can help writers anticipate the information expectations of highly different social groups.
Asking good questions is an essential ability for both human and machine intelligence. However, existing neural question generation approaches mainly focus on the short factoid type of answers. In this paper, we propose a neural question generator, MixQG, to bridge this gap. We combine 9 question answering datasets with diverse answer types, including yes/no, multiple-choice, extractive, and abstractive answers, to train a single generative model. We show with empirical results that our model outperforms existing work in both seen and unseen domains and can generate questions with different cognitive levels when conditioned on different answer types. Our code is released and well-integrated with the Huggingface library to facilitate various downstream applications.
In traditional Visual Question Generation (VQG), most images have multiple concepts (e.g. objects and categories) for which a question could be generated, but models are trained to mimic an arbitrary choice of concept as given in their training data. This makes training difficult and also poses issues for evaluation -- multiple valid questions exist for most images but only one or a few are captured by the human references. We present Guiding Visual Question Generation - a variant of VQG which conditions the question generator on categorical information based on expectations on the type of question and the objects it should explore. We propose two variants: (i) an explicitly guided model that enables an actor (human or automated) to select which objects and categories to generate a question for; and (ii) an implicitly guided model that learns which objects and categories to condition on, based on discrete latent variables. The proposed models are evaluated on an answer-category augmented VQA dataset and our quantitative results show a substantial improvement over the current state of the art (over 9 BLEU-4 increase). Human evaluation validates that guidance helps the generation of questions that are grammatically coherent and relevant to the given image and objects.
Deep NLP models have been shown to learn spurious correlations, leaving them brittle to input perturbations. Recent work has shown that counterfactual or contrastive data -- i.e. minimally perturbed inputs -- can reveal these weaknesses, and that data augmentation using counterfactuals can help ameliorate them. Proposed techniques for generating counterfactuals rely on human annotations, perturbations based on simple heuristics, and meaning representation frameworks. We focus on the task of creating counterfactuals for question answering, which presents unique challenges related to world knowledge, semantic diversity, and answerability. To address these challenges, we develop a Retrieve-Generate-Filter(RGF) technique to create counterfactual evaluation and training data with minimal human supervision. Using an open-domain QA framework and question generation model trained on original task data, we create counterfactuals that are fluent, semantically diverse, and automatically labeled. Data augmentation with RGF counterfactuals improves performance on out-of-domain and challenging evaluation sets over and above existing methods, in both the reading comprehension and open-domain QA settings. Moreover, we find that RGF data leads to significant improvements in a model's robustness to local perturbations.
The ability to generate natural-language questions with controlled complexity levels is highly desirable as it further expands the applicability of question generation. In this paper, we propose an end-to-end neural complexity-controllable question generation model, which incorporates a mixture of experts (MoE) as the selector of soft templates to improve the accuracy of complexity control and the quality of generated questions. The soft templates capture question similarity while avoiding the expensive construction of actual templates. Our method introduces a novel, cross-domain complexity estimator to assess the complexity of a question, taking into account the passage, the question, the answer and their interactions. The experimental results on two benchmark QA datasets demonstrate that our QG model is superior to state-of-the-art methods in both automatic and manual evaluation. Moreover, our complexity estimator is significantly more accurate than the baselines in both in-domain and out-domain settings.
Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how the answers to such questions can be used to resolve ambiguity. To address this, we analyzed dialogue data from an interactive study in which participants controlled a virtual robot tasked with organizing a set of tools while engaging in dialogue with a live, remote experimenter. We discovered a number of novel results, including the distribution of question types used to resolve ambiguity and the influence of dialogue-level factors on the reference resolution process. Based on these empirical findings we: (1) developed a computational model for clarification requests using a decision network with an entropy-based utility assignment method that operates across modalities, (2) evaluated the model, showing that it outperforms a slot-filling baseline in environments of varying ambiguity, and (3) interpreted the results to offer insight into the ways that agents can ask questions to facilitate situated reference resolution.
In multimodal assistant, where vision is also one of the input modalities, the identification of user intent becomes a challenging task as visual input can influence the outcome. Current digital assistants take spoken input and try to determine the user intent from conversational or device context. So, a dataset, which includes visual input (i.e. images or videos for the corresponding questions targeted for multimodal assistant use cases, is not readily available. The research in visual question answering (VQA) and visual question generation (VQG) is a great step forward. However, they do not capture questions that a visually-abled person would ask multimodal assistants. Moreover, many times questions do not seek information from external knowledge. In this paper, we provide a new dataset, MMIU (MultiModal Intent Understanding), that contains questions and corresponding intents provided by human annotators while looking at images. We, then, use this dataset for intent classification task in multimodal digital assistant. We also experiment with various approaches for combining vision and language features including the use of multimodal transformer for classification of image-question pairs into 14 intents. We provide the benchmark results and discuss the role of visual and text features for the intent classification task on our dataset.
Most learners fail to develop deep text comprehension when reading textbooks passively. Posing questions about what learners have read is a well-established way of fostering their text comprehension. However, many textbooks lack self-assessment questions because authoring them is timeconsuming and expensive. Automatic question generators may alleviate this scarcity by generating sound pedagogical questions. However, generating questions automatically poses linguistic and pedagogical challenges. What should we ask? And, how do we phrase the question automatically? We address those challenges with an automatic question generator grounded in learning theory. The paper introduces a novel pedagogically meaningful content selection mechanism to find question-worthy sentences and answers in arbitrary textbook contents. We conducted an empirical evaluation study with educational experts, annotating 150 generated questions in six different domains. Results indicate a high linguistic quality of the generated questions. Furthermore, the evaluation results imply that the majority of the generated questions inquire central information related to the given text and may foster text comprehension in specific learning scenarios.
Question answering (QA) models for reading comprehension have been demonstrated to exploit unintended dataset biases such as question-context lexical overlap. This hinders QA models from generalizing to under-represented samples such as questions with low lexical overlap. Question generation (QG), a method for augmenting QA datasets, can be a solution for such performance degradation if QG can properly debias QA datasets. However, we discover that recent neural QG models are biased towards generating questions with high lexical overlap, which can amplify the dataset bias. Moreover, our analysis reveals that data augmentation with these QG models frequently impairs the performance on questions with low lexical overlap, while improving that on questions with high lexical overlap. To address this problem, we use a synonym replacement-based approach to augment questions with low lexical overlap. We demonstrate that the proposed data augmentation approach is simple yet effective to mitigate the degradation problem with only 70k synthetic examples. Our data is publicly available at https://github.com/KazutoshiShinoda/Synonym-Replacement.