Citations play a fundamental role in the scientific ecosystem, serving as a foundation for tracking the flow of knowledge, acknowledging prior work, and assessing scholarly influence. In scientometrics, they are also central to the construction of quantitative indicators. Not all citations, however, serve the same function: some provide background, others introduce methods, or compare results. Therefore, understanding citation intent allows for a more nuanced interpretation of scientific impact. In this paper, we adopted a GAN-based method to classify citation intents. Our results revealed that the proposed method achieves competitive classification performance, closely matching state-of-the-art results with substantially fewer parameters. This demonstrates the effectiveness and efficiency of leveraging GAN architectures combined with contextual embeddings in intent classification task. We also investigated whether filtering citation intents affects the centrality of papers in citation networks. Analyzing the network constructed from the unArXiv dataset, we found that paper rankings can be significantly influenced by citation intent. All four centrality metrics examined- degree, PageRank, closeness, and betweenness - were sensitive to the filtering of citation types. The betweenness centrality displayed the greatest sensitivity, showing substantial changes in ranking when specific citation intents were removed.
Test-time computing approaches, which leverage additional computational resources during inference, have been proven effective in enhancing large language model performance. This work introduces a novel, linearly scaling approach, TestNUC, that improves test-time predictions by leveraging the local consistency of neighboring unlabeled data-it classifies an input instance by considering not only the model's prediction on that instance but also on neighboring unlabeled instances. We evaluate TestNUC across eight diverse datasets, spanning intent classification, topic mining, domain discovery, and emotion detection, demonstrating its consistent superiority over baseline methods such as standard prompting and self-consistency. Furthermore, TestNUC can be seamlessly integrated with existing test-time computing approaches, substantially boosting their performance. Our analysis reveals that TestNUC scales effectively with increasing amounts of unlabeled data and performs robustly across different embedding models, making it practical for real-world applications. Our code is available at https://github.com/HenryPengZou/TestNUC.
Large Language Models (LLMs) are trained on Web data that might contain spelling errors made by humans. But do they become robust to similar real-world noise? In this paper, we investigate the effect of real-world spelling mistakes on the performance of 9 language models, with parameters ranging from 0.2B to 13B, in 3 different NLP tasks, namely Natural Language Inference (NLI), Name Entity Recognition (NER), and Intent Classification (IC). We perform our experiments on 6 different languages and build a dictionary of real-world noise for them using the Wikipedia edit history. We show that the performance gap of the studied models on the clean and noisy test data averaged across all the datasets and languages ranges from 2.3 to 4.3 absolute percentage points. In addition, mT5 models, in general, show more robustness compared to BLOOM, Falcon, and BERT-like models. In particular, mT5 (13B), was the most robust on average overall, across the 3 tasks, and in 4 of the 6 languages.
Spoken language understanding (SLU) is a structure prediction task in the field of speech. Recently, many works on SLU that treat it as a sequence-to-sequence task have achieved great success. However, This method is not suitable for simultaneous speech recognition and understanding. In this paper, we propose a joint speech recognition and structure learning framework (JSRSL), an end-to-end SLU model based on span, which can accurately transcribe speech and extract structured content simultaneously. We conduct experiments on name entity recognition and intent classification using the Chinese dataset AISHELL-NER and the English dataset SLURP. The results show that our proposed method not only outperforms the traditional sequence-to-sequence method in both transcription and extraction capabilities but also achieves state-of-the-art performance on the two datasets.
While recent multilingual automatic speech recognition models claim to support thousands of languages, ASR for low-resource languages remains highly unreliable due to limited bimodal speech and text training data. Better multilingual spoken language understanding (SLU) can strengthen massively the robustness of multilingual ASR by levering language semantics to compensate for scarce training data, such as disambiguating utterances via context or exploiting semantic similarities across languages. Even more so, SLU is indispensable for inclusive speech technology in roughly half of all living languages that lack a formal writing system. However, the evaluation of multilingual SLU remains limited to shallower tasks such as intent classification or language identification. To address this, we present Fleurs-SLU, a multilingual SLU benchmark that encompasses topical speech classification in 102 languages and multiple-choice question answering through listening comprehension in 92 languages. We extensively evaluate both end-to-end speech classification models and cascaded systems that combine speech-to-text transcription with subsequent classification by large language models on Fleurs-SLU. Our results show that cascaded systems exhibit greater robustness in multilingual SLU tasks, though speech encoders can achieve competitive performance in topical speech classification when appropriately pre-trained. We further find a strong correlation between robust multilingual ASR, effective speech-to-text translation, and strong multilingual SLU, highlighting the mutual benefits between acoustic and semantic speech representations.
Reliable slot and intent detection (SID) is crucial in natural language understanding for applications like digital assistants. Encoder-only transformer models fine-tuned on high-resource languages generally perform well on SID. However, they struggle with dialectal data, where no standardized form exists and training data is scarce and costly to produce. We explore zero-shot transfer learning for SID, focusing on multiple Bavarian dialects, for which we release a new dataset for the Munich dialect. We evaluate models trained on auxiliary tasks in Bavarian, and compare joint multi-task learning with intermediate-task training. We also compare three types of auxiliary tasks: token-level syntactic tasks, named entity recognition (NER), and language modelling. We find that the included auxiliary tasks have a more positive effect on slot filling than intent classification (with NER having the most positive effect), and that intermediate-task training yields more consistent performance gains. Our best-performing approach improves intent classification performance on Bavarian dialects by 5.1 and slot filling F1 by 8.4 percentage points.
Open intent classification is critical for the development of dialogue systems, aiming to accurately classify known intents into their corresponding classes while identifying unknown intents. Prior boundary-based methods assumed known intents fit within compact spherical regions, focusing on coarse-grained representation and precise spherical decision boundaries. However, these assumptions are often violated in practical scenarios, making it difficult to distinguish known intent classes from unknowns using a single spherical boundary. To tackle these issues, we propose a Multi-granularity Open intent classification method via adaptive Granular-Ball decision boundary (MOGB). Our MOGB method consists of two modules: representation learning and decision boundary acquiring. To effectively represent the intent distribution, we design a hierarchical representation learning method. This involves iteratively alternating between adaptive granular-ball clustering and nearest sub-centroid classification to capture fine-grained semantic structures within known intent classes. Furthermore, multi-granularity decision boundaries are constructed for open intent classification by employing granular-balls with varying centroids and radii. Extensive experiments conducted on three public datasets demonstrate the effectiveness of our proposed method.
Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In this paper, we investigate intent classification models for music discovery conversation, focusing on pre-trained language models. Rather than only predicting functional needs: intent classification, we also include a task for classifying musical needs: musical attribute classification. Additionally, we propose a method of concatenating previous chat history with just single-turn user queries in the input text, allowing the model to understand the overall conversation context better. Our proposed model significantly improves the F1 score for both user intent and musical attribute classification, and surpasses the zero-shot and few-shot performance of the pretrained Llama 3 model.
In virtual assistant (VA) systems it is important to reject or redirect user queries that fall outside the scope of the system. One of the most accurate approaches for out-of-scope (OOS) rejection is to combine it with the task of intent classification on in-scope queries, and to use methods based on the similarity of embeddings produced by transformer-based sentence encoders. Typically, such encoders are fine-tuned for the intent-classification task, using cross-entropy loss. Recent work has shown that while this produces suitable embeddings for the intent-classification task, it also tends to disperse in-scope embeddings over the full sentence embedding space. This causes the in-scope embeddings to potentially overlap with OOS embeddings, thereby making OOS rejection difficult. This is compounded when OOS data is unknown. To mitigate this issue our work proposes to regularize the cross-entropy loss with an in-scope embedding reconstruction loss learned using an auto-encoder. Our method achieves a 1-4% improvement in the area under the precision-recall curve for rejecting out-of-sample (OOS) instances, without compromising intent classification performance.
Classification is a core NLP task architecture with many potential applications. While large language models (LLMs) have brought substantial advancements in text generation, their potential for enhancing classification tasks remains underexplored. To address this gap, we propose a framework for thoroughly investigating fine-tuning LLMs for classification, including both generation- and encoding-based approaches. We instantiate this framework in edit intent classification (EIC), a challenging and underexplored classification task. Our extensive experiments and systematic comparisons with various training approaches and a representative selection of LLMs yield new insights into their application for EIC. We investigate the generalizability of these findings on five further classification tasks. To demonstrate the proposed methods and address the data shortage for empirical edit analysis, we use our best-performing EIC model to create Re3-Sci2.0, a new large-scale dataset of 1,780 scientific document revisions with over 94k labeled edits. The quality of the dataset is assessed through human evaluation. The new dataset enables an in-depth empirical study of human editing behavior in academic writing. We make our experimental framework, models and data publicly available.
With the increasing popularity of daily information sharing and acquisition on the Internet, this paper introduces an innovative approach for intent classification in Bangla language, focusing on social media posts where individuals share their thoughts and opinions. The proposed method leverages multimodal data with particular emphasis on authorship identification, aiming to understand the underlying purpose behind textual content, especially in the context of varied user-generated posts on social media. Current methods often face challenges in low-resource languages like Bangla, particularly when author traits intricately link with intent, as observed in social media posts. To address this, we present the Multimodal-based Author Bangla Intent Classification (MABIC) framework, utilizing text and images to gain deeper insights into the conveyed intentions. We have created a dataset named "Uddessho," comprising 3,048 instances sourced from social media. Our methodology comprises two approaches for classifying textual intent and multimodal author intent, incorporating early fusion and late fusion techniques. In our experiments, the unimodal approach achieved an accuracy of 64.53% in interpreting Bangla textual intent. In contrast, our multimodal approach significantly outperformed traditional unimodal methods, achieving an accuracy of 76.19%. This represents an improvement of 11.66%. To our best knowledge, this is the first research work on multimodal-based author intent classification for low-resource Bangla language social media posts.
In this work, we introduce several schemes to leverage description-augmented embedding similarity for dataless intent classification using current state-of-the-art (SOTA) text embedding models. We report results of our methods on four commonly used intent classification datasets and compare against previous works of a similar nature. Our work shows promising results for dataless classification scaling to a large number of unseen intents. We show competitive results and significant improvements (+6.12\% Avg.) over strong zero-shot baselines, all without training on labelled or task-specific data. Furthermore, we provide qualitative error analysis of the shortfalls of this methodology to help guide future research in this area.
This paper presents a novel and comprehensive solution to enhance both the robustness and efficiency of question answering (QA) systems through supervised contrastive learning (SCL). Training a high-performance QA system has become straightforward with pre-trained language models, requiring only a small amount of data and simple fine-tuning. However, despite recent advances, existing QA systems still exhibit significant deficiencies in functionality and training efficiency. We address the functionality issue by defining four key tasks: user input intent classification, out-of-domain input detection, new intent discovery, and continual learning. We then leverage a unified SCL-based representation learning method to efficiently build an intra-class compact and inter-class scattered feature space, facilitating both known intent classification and unknown intent detection and discovery. Consequently, with minimal additional tuning on downstream tasks, our approach significantly improves model efficiency and achieves new state-of-the-art performance across all tasks.
Self-supervised speech models (S3Ms) have become an effective backbone for speech applications. Various analyses suggest that S3Ms encode linguistic properties. In this work, we seek a more fine-grained analysis of the word-level linguistic properties encoded in S3Ms. Specifically, we curate a novel dataset of near homophone (phonetically similar) and synonym (semantically similar) word pairs and measure the similarities between S3M word representation pairs. Our study reveals that S3M representations consistently and significantly exhibit more phonetic than semantic similarity. Further, we question whether widely used intent classification datasets such as Fluent Speech Commands and Snips Smartlights are adequate for measuring semantic abilities. Our simple baseline, using only the word identity, surpasses S3M-based models. This corroborates our findings and suggests that high scores on these datasets do not necessarily guarantee the presence of semantic content.
Detecting out-of-scope user utterances is essential for task-oriented dialogues and intent classification. Current methodologies face difficulties with the unpredictable distribution of outliers and often rely on assumptions about data distributions. We present the Dual Encoder for Threshold-Based Re-Classification (DETER) to address these challenges. This end-to-end framework efficiently detects out-of-scope intents without requiring assumptions on data distributions or additional post-processing steps. The core of DETER utilizes dual text encoders, the Universal Sentence Encoder (USE) and the Transformer-based Denoising AutoEncoder (TSDAE), to generate user utterance embeddings, which are classified through a branched neural architecture. Further, DETER generates synthetic outliers using self-supervision and incorporates out-of-scope phrases from open-domain datasets. This approach ensures a comprehensive training set for out-of-scope detection. Additionally, a threshold-based re-classification mechanism refines the model's initial predictions. Evaluations on the CLINC-150, Stackoverflow, and Banking77 datasets demonstrate DETER's efficacy. Our model outperforms previous benchmarks, increasing up to 13% and 5% in F1 score for known and unknown intents on CLINC-150 and Stackoverflow, and 16% for known and 24% % for unknown intents on Banking77. The source code has been released at https://github.com/Hossam-Mohammed-tech/Intent_Classification_OOS.
Navigating the complexities of language diversity is a central challenge in developing robust natural language processing systems, especially in specialized domains like banking. The Moroccan Dialect (Darija) serves as the common language that blends cultural complexities, historical impacts, and regional differences. The complexities of Darija present a special set of challenges for language models, as it differs from Modern Standard Arabic with strong influence from French, Spanish, and Tamazight, it requires a specific approach for effective communication. To tackle these challenges, this paper introduces \textbf{DarijaBanking}, a novel Darija dataset aimed at enhancing intent classification in the banking domain, addressing the critical need for automatic banking systems (e.g., chatbots) that communicate in the native language of Moroccan clients. DarijaBanking comprises over 1,800 parallel high-quality queries in Darija, Modern Standard Arabic (MSA), English, and French, organized into 24 intent classes. We experimented with various intent classification methods, including full fine-tuning of monolingual and multilingual models, zero-shot learning, retrieval-based approaches, and Large Language Model prompting. One of the main contributions of this work is BERTouch, our BERT-based language model for intent classification in Darija. BERTouch achieved F1-scores of 0.98 for Darija and 0.96 for MSA on DarijaBanking, outperforming the state-of-the-art alternatives including GPT-4 showcasing its effectiveness in the targeted application.
Recently, deep end-to-end learning has been studied for intent classification in Spoken Language Understanding (SLU). However, end-to-end models require a large amount of speech data with intent labels, and highly optimized models are generally sensitive to the inconsistency between the training and evaluation conditions. Therefore, a natural language understanding approach based on Automatic Speech Recognition (ASR) remains attractive because it can utilize a pre-trained general language model and adapt to the mismatch of the speech input environment. Using this module-based approach, we improve a noisy-channel model to handle transcription inconsistencies caused by ASR errors. We propose a two-stage method, Contrastive and Consistency Learning (CCL), that correlates error patterns between clean and noisy ASR transcripts and emphasizes the consistency of the latent features of the two transcripts. Experiments on four benchmark datasets show that CCL outperforms existing methods and improves the ASR robustness in various noisy environments. Code is available at https://github.com/syoung7388/CCL.
This paper explores SynTOD, a new synthetic data generation approach for developing end-to-end Task-Oriented Dialogue (TOD) Systems capable of handling complex tasks such as intent classification, slot filling, conversational question-answering, and retrieval-augmented response generation, without relying on crowdsourcing or real-world data. SynTOD utilizes a state transition graph to define the desired behavior of a TOD system and generates diverse, structured conversations through random walks and response simulation using large language models (LLMs). In our experiments, using graph-guided response simulations leads to significant improvements in intent classification, slot filling and response relevance compared to naive single-prompt simulated conversations. We also investigate the end-to-end TOD effectiveness of different base and instruction-tuned LLMs, with and without the constructed synthetic conversations. Finally, we explore how various LLMs can evaluate responses in a TOD system and how well they are correlated with human judgments. Our findings pave the path towards quick development and evaluation of domain-specific TOD systems. We release our datasets, models, and code for research purposes.
Intent classification and slot-filling are essential tasks of Spoken Language Understanding (SLU). In most SLUsystems, those tasks are realized by independent modules. For about fifteen years, models achieving both of themjointly and exploiting their mutual enhancement have been proposed. A multilingual module using a joint modelwas envisioned to create a touristic dialogue system for a European project, HumanE-AI-Net. A combination ofmultiple datasets, including the MEDIA dataset, was suggested for training this joint model. The MEDIA SLU datasetis a French dataset distributed since 2005 by ELRA, mainly used by the French research community and free foracademic research since 2020. Unfortunately, it is annotated only in slots but not intents. An enhanced version ofMEDIA annotated with intents has been built to extend its use to more tasks and use cases. This paper presents thesemi-automatic methodology used to obtain this enhanced version. In addition, we present the first results of SLUexperiments on this enhanced dataset using joint models for intent classification and slot-filling.
State-of-the-art intent classification (IC) and slot filling (SF) methods often rely on data-intensive deep learning models, limiting their practicality for industry applications. Large language models on the other hand, particularly instruction-tuned models (Instruct-LLMs), exhibit remarkable zero-shot performance across various natural language tasks. This study evaluates Instruct-LLMs on popular benchmark datasets for IC and SF, emphasizing their capacity to learn from fewer examples. We introduce ILLUMINER, an approach framing IC and SF as language generation tasks for Instruct-LLMs, with a more efficient SF-prompting method compared to prior work. A comprehensive comparison with multiple baselines shows that our approach, using the FLAN-T5 11B model, outperforms the state-of-the-art joint IC+SF method and in-context learning with GPT3.5 (175B), particularly in slot filling by 11.1--32.2 percentage points. Additionally, our in-depth ablation study demonstrates that parameter-efficient fine-tuning requires less than 6% of training data to yield comparable performance with traditional full-weight fine-tuning.