Robots That Talk Too Much and Don't Listen Enough

원문 초록

Until recently, the biggest obstacles to natural spoken interaction with social robots were speech recognition errors and turn-taking failures. Advances in speech recognition have enabled much better spoken interaction, but turn-taking failures and other misunderstandings continue to be far too prevalent. This short paper looks back at earlier methods for improving speech recognition and turn-taking in interaction with social robots, and then looks at what can be done today, arguing that multimodal bidirectional streaming is needed to reduce the frequency of turn-taking failures.