Sentiment classification is a fundamental task in natural language processing, assigning one of the three classes, positive, negative, or neutral, to free texts. However, sentiment classification models are highly domain dependent; the classifier may perform classification with reasonable accuracy in one domain but not in another due to the Semantic multiplicity of words getting poor accuracy. This article presents a new Persian/Arabic multi-domain sentiment analysis method using the cumulative weighted capsule networks approach. Weighted capsule ensemble consists of training separate capsule networks for each domain and a weighting measure called domain belonging degree (DBD). This criterion consists of TF and IDF, which calculates the dependency of each document for each domain separately; this value is multiplied by the possible output that each capsule creates. In the end, the sum of these multiplications is the title of the final output, and is used to determine the polarity. And the most dependent domain is considered the final output for each domain. The proposed method was evaluated using the Digikala dataset and obtained acceptable accuracy compared to the existing approaches. It achieved an accuracy of 0.89 on detecting the domain of belonging and 0.99 on detecting the polarity. Also, for the problem of dealing with unbalanced classes, a cost-sensitive function was used. This function was able to achieve 0.0162 improvements in accuracy for sentiment classification. This approach on Amazon Arabic data can achieve 0.9695 accuracies in domain classification.
Introduction: Microblogging websites have massed rich data sources for sentiment analysis and opinion mining. In this regard, sentiment classification has frequently proven inefficient because microblog posts typically lack syntactically consistent terms and representatives since users on these social networks do not like to write lengthy statements. Also, there are some limitations to low-resource languages. The Persian language has exceptional characteristics and demands unique annotated data and models for the sentiment analysis task, which are distinctive from text features within the English dialect. Method: This paper first constructs a user opinion dataset called ITRC-Opinion in a collaborative environment and insource way. Our dataset contains 60,000 informal and colloquial Persian texts from social microblogs such as Twitter and Instagram. Second, this study proposes a new architecture based on the convolutional neural network (CNN) model for more effective sentiment analysis of colloquial text in social microblog posts. The constructed datasets are used to evaluate the presented architecture. Furthermore, some models, such as LSTM, CNN-RNN, BiLSTM, and BiGRU with different word embeddings, including Fasttext, Glove, and Word2vec, investigated our dataset and evaluated the results. Results: The results demonstrate the benefit of our dataset and the proposed model (72% accuracy), displaying meaningful improvement in sentiment classification performance.
Dual-task dialog language understanding aims to tackle two correlative dialog language understanding tasks simultaneously via leveraging their inherent correlations. In this paper, we put forward a new framework, whose core is relational temporal graph reasoning.We propose a speaker-aware temporal graph (SATG) and a dual-task relational temporal graph (DRTG) to facilitate relational temporal modeling in dialog understanding and dual-task reasoning. Besides, different from previous works that only achieve implicit semantics-level interactions, we propose to model the explicit dependencies via integrating prediction-level interactions. To implement our framework, we first propose a novel model Dual-tAsk temporal Relational rEcurrent Reasoning network (DARER), which first generates the context-, speaker- and temporal-sensitive utterance representations through relational temporal modeling of SATG, then conducts recurrent dual-task relational temporal graph reasoning on DRTG, in which process the estimated label distributions act as key clues in prediction-level interactions. And the relational temporal modeling in DARER is achieved by relational convolutional networks (RGCNs). Then we further propose Relational Temporal Transformer (ReTeFormer), which achieves fine-grained relational temporal modeling via Relation- and Structure-aware Disentangled Multi-head Attention. Accordingly, we propose DARER with ReTeFormer (DARER2), which adopts two variants of ReTeFormer to achieve the relational temporal modeling of SATG and DTRG, respectively. The extensive experiments on different scenarios verify that our models outperform state-of-the-art models by a large margin. Remarkably, on the dialog sentiment classification task in the Mastodon dataset, DARER and DARER2 gain relative improvements of about 28% and 34% over the previous best model in terms of F1.
The rapid deployment of artificial intelligence (AI) models demands a thorough investigation of biases and risks inherent in these models to understand their impact on individuals and society. This study extends the focus of bias evaluation in extant work by examining bias against social stigmas on a large scale. It focuses on 93 stigmatized groups in the United States, including a wide range of conditions related to disease, disability, drug use, mental illness, religion, sexuality, socioeconomic status, and other relevant factors. We investigate bias against these groups in English pre-trained Masked Language Models (MLMs) and their downstream sentiment classification tasks. To evaluate the presence of bias against 93 stigmatized conditions, we identify 29 non-stigmatized conditions to conduct a comparative analysis. Building upon a psychology scale of social rejection, the Social Distance Scale, we prompt six MLMs: RoBERTa-base, RoBERTa-large, XLNet-large, BERTweet-base, BERTweet-large, and DistilBERT. We use human annotations to analyze the predicted words from these models, with which we measure the extent of bias against stigmatized groups. When prompts include stigmatized conditions, the probability of MLMs predicting negative words is approximately 20 percent higher than when prompts have non-stigmatized conditions. In the sentiment classification tasks, when sentences include stigmatized conditions related to diseases, disability, education, and mental illness, they are more likely to be classified as negative. We also observe a strong correlation between bias in MLMs and their downstream sentiment classifiers (r =0.79). The evidence indicates that MLMs and their downstream sentiment classification tasks exhibit biases against socially stigmatized groups.
Although large language models (LLMs) has shown great performance on natural language processing (NLP) in the financial domain, there are no publicly available financial tailtored LLMs, instruction tuning datasets, and evaluation benchmarks, which is critical for continually pushing forward the open-source development of financial artificial intelligence (AI). This paper introduces PIXIU, a comprehensive framework including the first financial LLM based on fine-tuning LLaMA with instruction data, the first instruction data with 136K data samples to support the fine-tuning, and an evaluation benchmark with 5 tasks and 9 datasets. We first construct the large-scale multi-task instruction data considering a variety of financial tasks, financial document types, and financial data modalities. We then propose a financial LLM called FinMA by fine-tuning LLaMA with the constructed dataset to be able to follow instructions for various financial tasks. To support the evaluation of financial LLMs, we propose a standardized benchmark that covers a set of critical financial tasks, including five financial NLP tasks and one financial prediction task. With this benchmark, we conduct a detailed analysis of FinMA and several existing LLMs, uncovering their strengths and weaknesses in handling critical financial tasks. The model, datasets, benchmark, and experimental results are open-sourced to facilitate future research in financial AI.
Prompting large language models has gained immense popularity in recent years due to the advantage of producing good results even without the need for labelled data. However, this requires prompt tuning to get optimal prompts that lead to better model performances. In this paper, we explore the use of soft-prompt tuning on sentiment classification task to quantify the biases of large language models (LLMs) such as Open Pre-trained Transformers (OPT) and Galactica language model. Since these models are trained on real-world data that could be prone to bias toward certain groups of populations, it is important to identify these underlying issues. Using soft-prompts to evaluate bias gives us the extra advantage of avoiding the human-bias injection that can be caused by manually designed prompts. We check the model biases on different sensitive attributes using the group fairness (bias) and find interesting bias patterns. Since LLMs have been used in the industry in various applications, it is crucial to identify the biases before deploying these models in practice. We open-source our pipeline and encourage industry researchers to adapt our work to their use cases.
This paper describes our system designed for SemEval-2023 Task 12: Sentiment analysis for African languages. The challenge faced by this task is the scarcity of labeled data and linguistic resources in low-resource settings. To alleviate these, we propose a generalized multilingual system SACL-XLMR for sentiment analysis on low-resource languages. Specifically, we design a lexicon-based multilingual BERT to facilitate language adaptation and sentiment-aware representation learning. Besides, we apply a supervised adversarial contrastive learning technique to learn sentiment-spread structured representations and enhance model generalization. Our system achieved competitive results, largely outperforming baselines on both multilingual and zero-shot sentiment classification subtasks. Notably, the system obtained the 1st rank on the zero-shot classification subtask in the official ranking. Extensive experiments demonstrate the effectiveness of our system.
Sentiment classification is one the best use case of classical natural language processing (NLP) where we can witness its power in various daily life domains such as banking, business and marketing industry. We already know how classical AI and machine learning can change and improve technology. Quantum natural language processing (QNLP) is a young and gradually emerging technology which has the potential to provide quantum advantage for NLP tasks. In this paper we show the first application of QNLP for sentiment analysis and achieve perfect test set accuracy for three different kinds of simulations and a decent accuracy for experiments ran on a noisy quantum device. We utilize the lambeq QNLP toolkit and $t|ket>$ by Cambridge Quantum (Quantinuum) to bring out the results.
Can language models transform inputs to protect text classifiers against adversarial attacks? In this work, we present ATINTER, a model that intercepts and learns to rewrite adversarial inputs to make them non-adversarial for a downstream text classifier. Our experiments on four datasets and five attack mechanisms reveal that ATINTER is effective at providing better adversarial robustness than existing defense approaches, without compromising task accuracy. For example, on sentiment classification using the SST-2 dataset, our method improves the adversarial accuracy over the best existing defense approach by more than 4% with a smaller decrease in task accuracy (0.5% vs 2.5%). Moreover, we show that ATINTER generalizes across multiple downstream tasks and classifiers without having to explicitly retrain it for those settings. Specifically, we find that when ATINTER is trained to remove adversarial perturbations for the sentiment classification task on the SST-2 dataset, it even transfers to a semantically different task of news classification (on AGNews) and improves the adversarial robustness by more than 10%.
NLP models often degrade in performance when real world data distributions differ markedly from training data. However, existing dataset drift metrics in NLP have generally not considered specific dimensions of linguistic drift that affect model performance, and they have not been validated in their ability to predict model performance at the individual example level, where such metrics are often used in practice. In this paper, we propose three dimensions of linguistic dataset drift: vocabulary, structural, and semantic drift. These dimensions correspond to content word frequency divergences, syntactic divergences, and meaning changes not captured by word frequencies (e.g. lexical semantic change). We propose interpretable metrics for all three drift dimensions, and we modify past performance prediction methods to predict model performance at both the example and dataset level for English sentiment classification and natural language inference. We find that our drift metrics are more effective than previous metrics at predicting out-of-domain model accuracies (mean 16.8% root mean square error decrease), particularly when compared to popular fine-tuned embedding distances (mean 47.7% error decrease). Fine-tuned embedding distances are much more effective at ranking individual examples by expected performance, but decomposing into vocabulary, structural, and semantic drift produces the best example rankings of all considered model-agnostic drift metrics (mean 6.7% ROC AUC increase).
Recent studies have demonstrated that natural-language prompts can help to leverage the knowledge learned by pre-trained language models for the binary sentence-level sentiment classification task. Specifically, these methods utilize few-shot learning settings to fine-tune the sentiment classification model using manual or automatically generated prompts. However, the performance of these methods is sensitive to the perturbations of the utilized prompts. Furthermore, these methods depend on a few labeled instances for automatic prompt generation and prompt ranking. This study aims to find high-quality prompts for the given task in a zero-shot setting. Given a base prompt, our proposed approach automatically generates multiple prompts similar to the base prompt employing positional, reasoning, and paraphrasing techniques and then ranks the prompts using a novel metric. We empirically demonstrate that the top-ranked prompts are high-quality and significantly outperform the base prompt and the prompts generated using few-shot learning for the binary sentence-level sentiment classification task.
Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the advent of large language models (LLMs) such as ChatGPT, there is a great potential for their employment on SA problems. However, the extent to which existing LLMs can be leveraged for different sentiment analysis tasks remains unclear. This paper aims to provide a comprehensive investigation into the capabilities of LLMs in performing various sentiment analysis tasks, from conventional sentiment classification to aspect-based sentiment analysis and multifaceted analysis of subjective texts. We evaluate performance across 13 tasks on 26 datasets and compare the results against small language models (SLMs) trained on domain-specific datasets. Our study reveals that while LLMs demonstrate satisfactory performance in simpler tasks, they lag behind in more complex tasks requiring deeper understanding or structured sentiment information. However, LLMs significantly outperform SLMs in few-shot learning settings, suggesting their potential when annotation resources are limited. We also highlight the limitations of current evaluation practices in assessing LLMs' SA abilities and propose a novel benchmark, \textsc{SentiEval}, for a more comprehensive and realistic evaluation. Data and code during our investigations are available at \url{https://github.com/DAMO-NLP-SG/LLM-Sentiment}.
Weakly-supervised text classification trains a classifier using the label name of each target class as the only supervision, which largely reduces human annotation efforts. Most existing methods first use the label names as static keyword-based features to generate pseudo labels, which are then used for final classifier training. While reasonable, such a commonly adopted framework suffers from two limitations: (1) keywords can have different meanings in different contexts and some text may not have any keyword, so keyword matching can induce noisy and inadequate pseudo labels; (2) the errors made in the pseudo label generation stage will directly propagate to the classifier training stage without a chance of being corrected. In this paper, we propose a new method, PIEClass, consisting of two modules: (1) a pseudo label acquisition module that uses zero-shot prompting of pre-trained language models (PLM) to get pseudo labels based on contextualized text understanding beyond static keyword matching, and (2) a noise-robust iterative ensemble training module that iteratively trains classifiers and updates pseudo labels by utilizing two PLM fine-tuning methods that regularize each other. Extensive experiments show that PIEClass achieves overall better performance than existing strong baselines on seven benchmark datasets and even achieves similar performance to fully-supervised classifiers on sentiment classification tasks.
Counterfactual Data Augmentation (CDA) is a commonly used technique for improving robustness in natural language classifiers. However, one fundamental challenge is how to discover meaningful counterfactuals and efficiently label them, with minimal human labeling cost. Most existing methods either completely rely on human-annotated labels, an expensive process which limits the scale of counterfactual data, or implicitly assume label invariance, which may mislead the model with incorrect labels. In this paper, we present a novel framework that utilizes counterfactual generative models to generate a large number of diverse counterfactuals by actively sampling from regions of uncertainty, and then automatically label them with a learned pairwise classifier. Our key insight is that we can more correctly label the generated counterfactuals by training a pairwise classifier that interpolates the relationship between the original example and the counterfactual. We demonstrate that with a small amount of human-annotated counterfactual data (10%), we can generate a counterfactual augmentation dataset with learned labels, that provides an 18-20% improvement in robustness and a 14-21% reduction in errors on 6 out-of-domain datasets, comparable to that of a fully human-annotated counterfactual dataset for both sentiment classification and question paraphrase tasks.
We explore how weak supervision on abundant unlabeled data can be leveraged to improve few-shot performance in aspect-based sentiment analysis (ABSA) tasks. We propose a pipeline approach to construct a noisy ABSA dataset, and we use it to adapt a pre-trained sequence-to-sequence model to the ABSA tasks. We test the resulting model on three widely used ABSA datasets, before and after fine-tuning. Our proposed method preserves the full fine-tuning performance while showing significant improvements (15.84% absolute F1) in the few-shot learning scenario for the harder tasks. In zero-shot (i.e., without fine-tuning), our method outperforms the previous state of the art on the aspect extraction sentiment classification (AESC) task and is, additionally, capable of performing the harder aspect sentiment triplet extraction (ASTE) task.
Africa has over 2000 indigenous languages but they are under-represented in NLP research due to lack of datasets. In recent years, there have been progress in developing labeled corpora for African languages. However, they are often available in a single domain and may not generalize to other domains. In this paper, we focus on the task of sentiment classification for cross domain adaptation. We create a new dataset, NollySenti - based on the Nollywood movie reviews for five languages widely spoken in Nigeria (English, Hausa, Igbo, Nigerian-Pidgin, and Yoruba. We provide an extensive empirical evaluation using classical machine learning methods and pre-trained language models. Leveraging transfer learning, we compare the performance of cross-domain adaptation from Twitter domain, and cross-lingual adaptation from English language. Our evaluation shows that transfer from English in the same target domain leads to more than 5% improvement in accuracy compared to transfer from Twitter in the same language. To further mitigate the domain difference, we leverage machine translation (MT) from English to other Nigerian languages, which leads to a further improvement of 7% over cross-lingual evaluation. While MT to low-resource languages are often of low quality, through human evaluation, we show that most of the translated sentences preserve the sentiment of the original English reviews.
In natural language processing (NLP), deep neural networks (DNNs) could model complex interactions between context and have achieved impressive results on a range of NLP tasks. Prior works on feature interaction attribution mainly focus on studying symmetric interaction that only explains the additional influence of a set of words in combination, which fails to capture asymmetric influence that contributes to model prediction. In this work, we propose an asymmetric feature interaction attribution explanation model that aims to explore asymmetric higher-order feature interactions in the inference of deep neural NLP models. By representing our explanation with an directed interaction graph, we experimentally demonstrate interpretability of the graph to discover asymmetric feature interactions. Experimental results on two sentiment classification datasets show the superiority of our model against the state-of-the-art feature interaction attribution methods in identifying influential features for model predictions. Our code is available at https://github.com/StillLu/ASIV.
Predicting market movements based on the sentiment of news media has a long tradition in data analysis. With advances in natural language processing, transformer architectures have emerged that enable contextually aware sentiment classification. Nevertheless, current methods built for the general financial market such as FinBERT cannot distinguish asset-specific value-driving factors. This paper addresses this shortcoming by presenting a method that identifies and classifies events that impact supply and demand in the crude oil markets within a large corpus of relevant news headlines. We then introduce CrudeBERT, a new sentiment analysis model that draws upon these events to contextualize and fine-tune FinBERT, thereby yielding improved sentiment classifications for headlines related to the crude oil futures market. An extensive evaluation demonstrates that CrudeBERT outperforms proprietary and open-source solutions in the domain of crude oil.
Domain shift is a big challenge in NLP, thus, many approaches resort to learning domain-invariant features to mitigate the inference phase domain shift. Such methods, however, fail to leverage the domain-specific nuances relevant to the task at hand. To avoid such drawbacks, domain counterfactual generation aims to transform a text from the source domain to a given target domain. However, due to the limited availability of data, such frequency-based methods often miss and lead to some valid and spurious domain-token associations. Hence, we employ a three-step domain obfuscation approach that involves frequency and attention norm-based masking, to mask domain-specific cues, and unmasking to regain the domain generic context. Our experiments empirically show that the counterfactual samples sourced from our masked text lead to improved domain transfer on 10 out of 12 domain sentiment classification settings, with an average of 2% accuracy improvement over the state-of-the-art for unsupervised domain adaptation (UDA). Further, our model outperforms the state-of-the-art by achieving 1.4% average accuracy improvement in the adversarial domain adaptation (ADA) setting. Moreover, our model also shows its domain adaptation efficacy on a large multi-domain intent classification dataset where it attains state-of-the-art results. We release the codes publicly at \url{https://github.com/declare-lab/remask}.
NLP datasets are richer than just input-output pairs; rather, they carry causal relations between the input and output variables. In this work, we take sentiment classification as an example and look into the causal relations between the review (X) and sentiment (Y). As psychology studies show that language can affect emotion, different psychological processes are evoked when a person first makes a rating and then self-rationalizes their feeling in a review (where the sentiment causes the review, i.e., Y -> X), versus first describes their experience, and weighs the pros and cons to give a final rating (where the review causes the sentiment, i.e., X -> Y ). Furthermore, it is also a completely different psychological process if an annotator infers the original rating of the user by theory of mind (ToM) (where the review causes the rating, i.e., X -ToM-> Y ). In this paper, we verbalize these three causal mechanisms of human psychological processes of sentiment classification into three different causal prompts, and study (1) how differently they perform, and (2) what nature of sentiment classification data leads to agreement or diversity in the model responses elicited by the prompts. We suggest future work raise awareness of different causal structures in NLP tasks. Our code and data are at https://github.com/cogito233/psych-causal-prompt