In a spoken dialogue system, an NLU model is preceded by a speech recognition system that can deteriorate the performance of natural language understanding. This paper proposes a method for investigating the impact of speech recognition errors on the performance of natural language understanding models. The proposed method combines the back transcription procedure with a fine-grained technique for categorizing the errors that affect the performance of NLU models. The method relies on the usage of synthesized speech for NLU evaluation. We show that the use of synthesized speech in place of audio recording does not change the outcomes of the presented technique in a significant way.
Speech and text are two major forms of human language. The research community has been focusing on mapping speech to text or vice versa for many years. However, in the field of language modeling, very little effort has been made to model them jointly. In light of this, we explore joint language modeling for speech units and text. Specifically, we compare different speech tokenizers to transform continuous speech signals into discrete units and use different methods to construct mixed speech-text data. We introduce automatic metrics to evaluate how well the joint LM mixes speech and text. We also fine-tune the LM on downstream spoken language understanding (SLU) tasks with different modalities (speech or text) and test its performance to assess the model's learning of shared representations. Our results show that by mixing speech units and text with our proposed mixing techniques, the joint LM improves over a speech-only baseline on SLU tasks and shows zero-shot cross-modal transferability.
A number of methods have been proposed for End-to-End Spoken Language Understanding (E2E-SLU) using pretrained models, however their evaluation often lacks multilingual setup and tasks that require prediction of lexical fillers, such as slot filling. In this work, we propose a unified method that integrates multilingual pretrained speech and text models and performs E2E-SLU on six datasets in four languages in a generative manner, including the prediction of lexical fillers. We investigate how the proposed method can be improved by pretraining on widely available speech recognition data using several training objectives. Pretraining on 7000 hours of multilingual data allows us to outperform the state-of-the-art ultimately on two SLU datasets and partly on two more SLU datasets. Finally, we examine the cross-lingual capabilities of the proposed model and improve on the best known result on the PortMEDIA-Language dataset by almost half, achieving a Concept/Value Error Rate of 23.65%.
Recent work on speech representation models jointly pre-trained with text has demonstrated the potential of improving speech representations by encoding speech and text in a shared space. In this paper, we leverage such shared representations to address the persistent challenge of limited data availability in spoken language understanding tasks. By employing a pre-trained speech-text model, we find that models fine-tuned on text can be effectively transferred to speech testing data. With as little as 1 hour of labeled speech data, our proposed approach achieves comparable performance on spoken language understanding tasks (specifically, sentiment analysis and named entity recognition) when compared to previous methods using speech-only pre-trained models fine-tuned on 10 times more data. Beyond the proof-of-concept study, we also analyze the latent representations. We find that the bottom layers of speech-text models are largely task-agnostic and align speech and text representations into a shared space, while the top layers are more task-specific.
Training a high performance end-to-end speech (E2E) processing model requires an enormous amount of labeled speech data, especially in the era of data-centric artificial intelligence. However, labeled speech data are usually scarcer and more expensive for collection, compared to textual data. We propose Latent Synthesis (LaSyn), an efficient textual data utilization framework for E2E speech processing models. We train a latent synthesizer to convert textual data into an intermediate latent representation of a pre-trained speech model. These pseudo acoustic representations of textual data augment acoustic data for model training. We evaluate LaSyn on low-resource automatic speech recognition (ASR) and spoken language understanding (SLU) tasks. For ASR, LaSyn improves an E2E baseline trained on LibriSpeech train-clean-100, with relative word error rate reductions over 22.3% on different test sets. For SLU, LaSyn improves our E2E baseline by absolute 4.1% for intent classification accuracy and 3.8% for slot filling SLU-F1 on SLURP, and absolute 4.49% and 2.25% for exact match (EM) and EM-Tree accuracies on STOP respectively. With fewer parameters, the results of LaSyn are competitive to published state-of-the-art works. The results demonstrate the quality of the augmented training data.
Generative Pre-trained Transformer (GPT) models have achieved remarkable performance on various natural language processing tasks, and have shown great potential as backbones for audio-and-text large language models (LLMs). Previous mainstream audio-and-text LLMs use discrete audio tokens to represent both input and output audio; however, they suffer from performance degradation on tasks such as automatic speech recognition, speech-to-text translation, and speech enhancement over models using continuous speech features. In this paper, we propose LauraGPT, a novel unified audio-and-text GPT-based LLM for audio recognition, understanding, and generation. LauraGPT is a versatile LLM that can process both audio and text inputs and generate outputs in either modalities. We propose a novel data representation that combines continuous and discrete features for audio: LauraGPT encodes input audio into continuous representations using an audio encoder and generates output audio from discrete codec codes. We propose a one-step codec vocoder to overcome the prediction challenge caused by the multimodal distribution of codec tokens. We fine-tune LauraGPT using supervised multi-task learning. Extensive experiments show that LauraGPT consistently achieves comparable to superior performance compared to strong baselines on a wide range of audio tasks related to content, semantics, paralinguistics, and audio-signal analysis, such as automatic speech recognition, speech-to-text translation, text-to-speech synthesis, speech enhancement, automated audio captioning, speech emotion recognition, and spoken language understanding.
Recent studies leverage large language models with multi-tasking capabilities, using natural language prompts to guide the model's behavior and surpassing performance of task-specific models. Motivated by this, we ask: can we build a single model that jointly performs various spoken language understanding (SLU) tasks? We start by adapting a pre-trained automatic speech recognition model to additional tasks using single-token task specifiers. We enhance this approach through instruction tuning, i.e., finetuning by describing the task using natural language instructions followed by the list of label options. Our approach can generalize to new task descriptions for the seen tasks during inference, thereby enhancing its user-friendliness. We demonstrate the efficacy of our single multi-task learning model "UniverSLU" for 12 speech classification and sequence generation task types spanning 17 datasets and 9 languages. On most tasks, UniverSLU achieves competitive performance and often even surpasses task-specific models. Additionally, we assess the zero-shot capabilities, finding that the model generalizes to new datasets and languages for seen task types.
Spoken language understanding (SLU) typically includes two subtasks: intent detection and slot filling. Currently, it has achieved great success in high-resource languages, but it still remains challenging in low-resource languages due to the scarcity of labeled training data. Hence, there is a growing interest in zero-shot cross-lingual SLU. Despite of the success of existing zero-shot cross-lingual SLU models, most of them neglect to achieve the mutual guidance between intent and slots. To address this issue, we propose an Intra-Inter Knowledge Distillation framework for zero-shot cross-lingual Spoken Language Understanding (I$^2$KD-SLU) to model the mutual guidance. Specifically, we not only apply intra-knowledge distillation between intent predictions or slot predictions of the same utterance in different languages, but also apply inter-knowledge distillation between intent predictions and slot predictions of the same utterance. Our experimental results demonstrate that our proposed framework significantly improves the performance compared with the strong baselines and achieves the new state-of-the-art performance on the MultiATIS++ dataset, obtaining a significant improvement over the previous best model in overall accuracy.
Recently, neural networks have shown impressive progress across diverse fields, with speech processing being no exception. However, recent breakthroughs in this area require extensive offline training using large datasets and tremendous computing resources. Unfortunately, these models struggle to retain their previously acquired knowledge when learning new tasks continually, and retraining from scratch is almost always impractical. In this paper, we investigate the problem of learning sequence-to-sequence models for spoken language understanding in a class-incremental learning (CIL) setting and we propose COCONUT, a CIL method that relies on the combination of experience replay and contrastive learning. Through a modified version of the standard supervised contrastive loss applied only to the rehearsal samples, COCONUT preserves the learned representations by pulling closer samples from the same class and pushing away the others. Moreover, we leverage a multimodal contrastive loss that helps the model learn more discriminative representations of the new data by aligning audio and text features. We also investigate different contrastive designs to combine the strengths of the contrastive loss with teacher-student architectures used for distillation. Experiments on two established SLU datasets reveal the effectiveness of our proposed approach and significant improvements over the baselines. We also show that COCONUT can be combined with methods that operate on the decoder side of the model, resulting in further metrics improvements.
Speech signals, typically sampled at rates in the tens of thousands per second, contain redundancies, evoking inefficiencies in sequence modeling. High-dimensional speech features such as spectrograms are often used as the input for the subsequent model. However, they can still be redundant. Recent investigations proposed the use of discrete speech units derived from self-supervised learning representations, which significantly compresses the size of speech data. Applying various methods, such as de-duplication and subword modeling, can further compress the speech sequence length. Hence, training time is significantly reduced while retaining notable performance. In this study, we undertake a comprehensive and systematic exploration into the application of discrete units within end-to-end speech processing models. Experiments on 12 automatic speech recognition, 3 speech translation, and 1 spoken language understanding corpora demonstrate that discrete units achieve reasonably good results in almost all the settings. We intend to release our configurations and trained models to foster future research efforts.
Speaker diarization has gained considerable attention within speech processing research community. Mainstream speaker diarization rely primarily on speakers' voice characteristics extracted from acoustic signals and often overlook the potential of semantic information. Considering the fact that speech signals can efficiently convey the content of a speech, it is of our interest to fully exploit these semantic cues utilizing language models. In this work we propose a novel approach to effectively leverage semantic information in clustering-based speaker diarization systems. Firstly, we introduce spoken language understanding modules to extract speaker-related semantic information and utilize these information to construct pairwise constraints. Secondly, we present a novel framework to integrate these constraints into the speaker diarization pipeline, enhancing the performance of the entire system. Extensive experiments conducted on the public dataset demonstrate the consistent superiority of our proposed approach over acoustic-only speaker diarization systems.
Spoken semantic parsing (SSP) involves generating machine-comprehensible parses from input speech. Training robust models for existing application domains represented in training data or extending to new domains requires corresponding triplets of speech-transcript-semantic parse data, which is expensive to obtain. In this paper, we address this challenge by examining methods that can use transcript-semantic parse data (unpaired text) without corresponding speech. First, when unpaired text is drawn from existing textual corpora, Joint Audio Text (JAT) and Text-to-Speech (TTS) are compared as ways to generate speech representations for unpaired text. Experiments on the STOP dataset show that unpaired text from existing and new domains improves performance by 2% and 30% in absolute Exact Match (EM) respectively. Second, we consider the setting when unpaired text is not available in existing textual corpora. We propose to prompt Large Language Models (LLMs) to generate unpaired text for existing and new domains. Experiments show that examples and words that co-occur with intents can be used to generate unpaired text with Llama 2.0. Using the generated text with JAT and TTS for spoken semantic parsing improves EM on STOP by 1.4% and 2.6% absolute for existing and new domains respectively.
Recent advances in eXplainable AI (XAI) have provided new insights into how models for vision, language, and tabular data operate. However, few approaches exist for understanding speech models. Existing work focuses on a few spoken language understanding (SLU) tasks, and explanations are difficult to interpret for most users. We introduce a new approach to explain speech classification models. We generate easy-to-interpret explanations via input perturbation on two information levels. 1) Word-level explanations reveal how each word-related audio segment impacts the outcome. 2) Paralinguistic features (e.g., prosody and background noise) answer the counterfactual: ``What would the model prediction be if we edited the audio signal in this way?'' We validate our approach by explaining two state-of-the-art SLU models on two speech classification tasks in English and Italian. Our findings demonstrate that the explanations are faithful to the model's inner workings and plausible to humans. Our method and findings pave the way for future research on interpreting speech models.
This paper explores the critical but often overlooked role of non-verbal cues, including co-speech gestures and facial expressions, in human communication and their implications for Natural Language Processing (NLP). We argue that understanding human communication requires a more holistic approach that goes beyond textual or spoken words to include non-verbal elements. Borrowing from advances in sign language processing, we propose the development of universal automatic gesture segmentation and transcription models to transcribe these non-verbal cues into textual form. Such a methodology aims to bridge the blind spots in spoken language understanding, enhancing the scope and applicability of NLP models. Through motivating examples, we demonstrate the limitations of relying solely on text-based models. We propose a computationally efficient and flexible approach for incorporating non-verbal cues, which can seamlessly integrate with existing NLP pipelines. We conclude by calling upon the research community to contribute to the development of universal transcription methods and to validate their effectiveness in capturing the complexities of real-world, multi-modal interactions.
While large language models excel in a variety of natural language processing (NLP) tasks, to perform well on spoken language understanding (SLU) tasks, they must either rely on off-the-shelf automatic speech recognition (ASR) systems for transcription, or be equipped with an in-built speech modality. This work focuses on the former scenario, where LLM's accuracy on SLU tasks is constrained by the accuracy of a fixed ASR system on the spoken input. Specifically, we tackle speech-intent classification task, where a high word-error-rate can limit the LLM's ability to understand the spoken intent. Instead of chasing a high accuracy by designing complex or specialized architectures regardless of deployment costs, we seek to answer how far we can go without substantially changing the underlying ASR and LLM, which can potentially be shared by multiple unrelated tasks. To this end, we propose prompting the LLM with an n-best list of ASR hypotheses instead of only the error-prone 1-best hypothesis. We explore prompt-engineering to explain the concept of n-best lists to the LLM; followed by the finetuning of Low-Rank Adapters on the downstream tasks. Our approach using n-best lists proves to be effective on a device-directed speech detection task as well as on a keyword spotting task, where systems using n-best list prompts outperform those using 1-best ASR hypothesis; thus paving the way for an efficient method to exploit ASR uncertainty via LLMs for speech-based applications.
The emergence of large language models (LLMs) has sparked significant interest in extending their remarkable language capabilities to speech. However, modality alignment between speech and text still remains an open problem. Current solutions can be categorized into two strategies. One is a cascaded approach where outputs (tokens or states) of a separately trained speech recognition system are used as inputs for LLMs, which limits their potential in modeling alignment between speech and text. The other is an end-to-end approach that relies on speech instruction data, which is very difficult to collect in large quantities. In this paper, we address these issues and propose the BLSP approach that Bootstraps Language-Speech Pre-training via behavior alignment of continuation writing. We achieve this by learning a lightweight modality adapter between a frozen speech encoder and an LLM, ensuring that the LLM exhibits the same generation behavior regardless of the modality of input: a speech segment or its transcript. The training process can be divided into two steps. The first step prompts an LLM to generate texts with speech transcripts as prefixes, obtaining text continuations. In the second step, these continuations are used as supervised signals to train the modality adapter in an end-to-end manner. We demonstrate that this straightforward process can extend the capabilities of LLMs to speech, enabling speech recognition, speech translation, spoken language understanding, and speech conversation, even in zero-shot cross-lingual scenarios.
Multiple intent detection and slot filling are two fundamental and crucial tasks in spoken language understanding. Motivated by the fact that the two tasks are closely related, joint models that can detect intents and extract slots simultaneously are preferred to individual models that perform each task independently. The accuracy of a joint model depends heavily on the ability of the model to transfer information between the two tasks so that the result of one task can correct the result of the other. In addition, since a joint model has multiple outputs, how to train the model effectively is also challenging. In this paper, we present a method for multiple intent detection and slot filling by addressing these challenges. First, we propose a bidirectional joint model that explicitly employs intent information to recognize slots and slot features to detect intents. Second, we introduce a novel method for training the proposed joint model using supervised contrastive learning and self-distillation. Experimental results on two benchmark datasets MixATIS and MixSNIPS show that our method outperforms state-of-the-art models in both tasks. The results also demonstrate the contributions of both bidirectional design and the training method to the accuracy improvement. Our source code is available at https://github.com/anhtunguyen98/BiSLU
Cross-lingual adaptation has proven effective in spoken language understanding (SLU) systems with limited resources. Existing methods are frequently unsatisfactory for intent detection and slot filling, particularly for distant languages that differ significantly from the source language in scripts, morphology, and syntax. Latent Dialogue Action (LaDA) layer is proposed to optimize decoding strategy in order to address the aforementioned issues. The model consists of an additional layer of latent dialogue action. It enables our model to improve a system's capability of handling conversations with complex multilingual intent and slot values of distant languages. To the best of our knowledge, this is the first exhaustive investigation of the use of latent variables for optimizing cross-lingual SLU policy during the decode stage. LaDA obtains state-of-the-art results on public datasets for both zero-shot and few-shot adaptation.
End-to-end (E2E) spoken language understanding (SLU) systems that generate a semantic parse from speech have become more promising recently. This approach uses a single model that utilizes audio and text representations from pre-trained speech recognition models (ASR), and outperforms traditional pipeline SLU systems in on-device streaming scenarios. However, E2E SLU systems still show weakness when text representation quality is low due to ASR transcription errors. To overcome this issue, we propose a novel E2E SLU system that enhances robustness to ASR errors by fusing audio and text representations based on the estimated modality confidence of ASR hypotheses. We introduce two novel techniques: 1) an effective method to encode the quality of ASR hypotheses and 2) an effective approach to integrate them into E2E SLU models. We show accuracy improvements on STOP dataset and share the analysis to demonstrate the effectiveness of our approach.
There has been an increased interest in the integration of pretrained speech recognition (ASR) and language models (LM) into the SLU framework. However, prior methods often struggle with a vocabulary mismatch between pretrained models, and LM cannot be directly utilized as they diverge from its NLU formulation. In this study, we propose a three-pass end-to-end (E2E) SLU system that effectively integrates ASR and LM subnetworks into the SLU formulation for sequence generation tasks. In the first pass, our architecture predicts ASR transcripts using the ASR subnetwork. This is followed by the LM subnetwork, which makes an initial SLU prediction. Finally, in the third pass, the deliberation subnetwork conditions on representations from the ASR and LM subnetworks to make the final prediction. Our proposed three-pass SLU system shows improved performance over cascaded and E2E SLU models on two benchmark SLU datasets, SLURP and SLUE, especially on acoustically challenging utterances.