The rapid pace of large-scale software development places increasing demands on traditional testing methodologies, often leading to bottlenecks in efficiency, accuracy, and coverage. We propose a novel perspective on software testing by positing bug detection and coding with fewer bugs as two interconnected problems that share a common goal, which is reducing bugs with limited resources. We extend our previous work on AI-assisted programming, which supports code auto-completion and chatbot-powered Q&A, to the realm of software testing. We introduce Copilot for Testing, an automated testing system that synchronizes bug detection with codebase updates, leveraging context-based Retrieval Augmented Generation (RAG) to enhance the capabilities of large language models (LLMs). Our evaluation demonstrates a 31.2% improvement in bug detection accuracy, a 12.6% increase in critical test coverage, and a 10.5% higher user acceptance rate, highlighting the transformative potential of AI-driven technologies in modern software development practices.
Spoken dialogue systems powered by large language models have demonstrated remarkable abilities in understanding human speech and generating appropriate spoken responses. However, these systems struggle with end-turn detection (ETD) -- the ability to distinguish between user turn completion and hesitation. This limitation often leads to premature or delayed responses, disrupting the flow of spoken conversations. In this paper, we introduce the ETD Dataset, the first public dataset for end-turn detection. The ETD dataset consists of both synthetic speech data generated with text-to-speech models and real-world speech data collected from web sources. We also propose SpeculativeETD, a novel collaborative inference framework that balances efficiency and accuracy to improve real-time ETD in resource-constrained environments. Our approach jointly employs a lightweight GRU-based model, which rapidly detects the non-speaking units in real-time on local devices, and a high-performance Wav2vec-based model running on the server to make a more challenging classification of distinguishing turn ends from mere pauses. Experiments demonstrate that the proposed SpeculativeETD significantly improves ETD accuracy while keeping the required computations low. Datasets and code will be available after the review.
There are a growing number of AI applications, but none tailored specifically to help residents answer their questions about municipal budget, a topic most are interested in but few have a solid comprehension of. In this research paper, we propose GRASP, a custom AI chatbot framework which stands for Generation with Retrieval and Action System for Prompts. GRASP provides more truthful and grounded responses to user budget queries than traditional information retrieval systems like general Large Language Models (LLMs) or web searches. These improvements come from the novel combination of a Retrieval-Augmented Generation (RAG) framework ("Generation with Retrieval") and an agentic workflow ("Action System"), as well as prompt engineering techniques, the incorporation of municipal budget domain knowledge, and collaboration with local town officials to ensure response truthfulness. During testing, we found that our GRASP chatbot provided precise and accurate responses for local municipal budget queries 78% of the time, while GPT-4o and Gemini were only accurate 60% and 35% of the time, respectively. GRASP chatbots greatly reduce the time and effort needed for the general public to get an intuitive and correct understanding of their town's budget, thus fostering greater communal discourse, improving government transparency, and allowing citizens to make more informed decisions.
The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs) cannot retrieve these internal documents, limiting their ability to generate accurate zero-shot responses. To overcome this limitation, we use a Retrieval-Augmented Generation (RAG) framework powered by a Knowledge Graph (KG) to retrieve relevant information from external knowledge sources, enabling LLMs to answer questions over private or previously unseen document collections. In this paper, we propose a novel approach for building a high-quality, low-noise KG. We apply several techniques, including incremental entity resolution using seed concepts, similarity-based filtering to deduplicate entries, assigning confidence scores to entity-relation pairs to filter for high-confidence pairs, and linking facts to source documents for provenance. Our KG-RAG system retrieves relevant tuples, which are added to the user prompts context before being sent to the LLM generating the response. Our evaluation demonstrates that this approach significantly enhances response relevance, reducing irrelevant answers by over 50% and increasing fully relevant answers by 88% compared to the existing production system.
Background: Clinical guidelines are central to safe evidence-based medicine in modern healthcare, providing diagnostic criteria, treatment options and monitoring advice for a wide range of illnesses. LLM-empowered chatbots have shown great promise in Healthcare Q&A tasks, offering the potential to provide quick and accurate responses to medical inquiries. Our main objective was the development and preliminary assessment of an LLM-empowered chatbot software capable of reliably answering clinical guideline questions using University College London Hospital (UCLH) clinical guidelines. Methods: We used the open-weight Llama-3.1-8B LLM to extract relevant information from the UCLH guidelines to answer questions. Our approach highlights the safety and reliability of referencing information over its interpretation and response generation. Seven doctors from the ward assessed the chatbot's performance by comparing its answers to the gold standard. Results: Our chatbot demonstrates promising performance in terms of relevance, with ~73% of its responses rated as very relevant, showcasing a strong understanding of the clinical context. Importantly, our chatbot achieves a recall of 1.00 for extracted guideline lines, substantially minimising the risk of missing critical information. Approximately 78% of responses were rated satisfactory in terms of completeness. A small portion (~14.5%) contained minor unnecessary information, indicating occasional lapses in precision. The chatbot' showed high efficiency, with an average completion time of 10 seconds, compared to 30 seconds for human respondents. Evaluation of clinical reasoning showed that 72% of the chatbot's responses were without flaws. Our chatbot demonstrates significant potential to speed up and improve the process of accessing locally relevant clinical information for healthcare professionals.
This study investigates the elicitation of empathy toward a third party through interaction with social agents. Participants engaged with either a physical robot or a voice-enabled chatbot, both driven by a large language model (LLM) programmed to exhibit either an empathetic tone or remain neutral. The interaction is focused on a fictional character, Katie Banks, who is in a challenging situation and in need of financial donations. The willingness to help Katie, measured by the number of hours participants were willing to volunteer, along with their perceptions of the agent, were assessed for 60 participants. Results indicate that neither robotic embodiment nor empathetic tone significantly influenced participants' willingness to volunteer. While the LLM effectively simulated human empathy, fostering genuine empathetic responses in participants proved challenging.
Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of understanding in crafting effective prompts that accurately convey their information needs. Meanwhile, the existence of real-world conversational datasets on the one hand, and the text understanding faculties of LLMs on the other, present a unique opportunity to study this problem, and its potential solutions at scale. Thus, in this paper we present the first LLM-centric study of real human-AI chatbot conversations, focused on investigating aspects in which user queries fall short of expressing information needs, and the potential of using LLMs to rewrite suboptimal user prompts. Our findings demonstrate that rephrasing ineffective prompts can elicit better responses from a conversational system, while preserving the user's original intent. Notably, the performance of rewrites improves in longer conversations, where contextual inferences about user needs can be made more accurately. Additionally, we observe that LLMs often need to -- and inherently do -- make \emph{plausible} assumptions about a user's intentions and goals when interpreting prompts. Our findings largely hold true across conversational domains, user intents, and LLMs of varying sizes and families, indicating the promise of using prompt rewriting as a solution for better human-AI interactions.
Clinical calculators are widely used, and large language models (LLMs) make it possible to engage them using natural language. We demonstrate a purpose-built chatbot that leverages software implementations of verifiable clinical calculators via LLM tools and metadata about these calculators via retrieval augmented generation (RAG). We compare the chatbot's response accuracy to an unassisted off-the-shelf LLM on four natural language conversation workloads. Our chatbot achieves 100% accuracy on queries interrogating calculator metadata content and shows a significant increase in clinical calculation accuracy vs. the off-the-shelf LLM when prompted with complete sentences (86.4% vs. 61.8%) or with medical shorthand (79.2% vs. 62.0%). It eliminates calculation errors when prompted with complete sentences (0% vs. 16.8%) and greatly reduces them when prompted with medical shorthand (2.4% vs. 18%). While our chatbot is not ready for clinical use, these results show progress in minimizing incorrect calculation results.
The rise of online programming education has necessitated more effective, personalized interactions, a gap that PythonPal aims to fill through its innovative learning system integrated with a chatbot. This research delves into PythonPal's potential to enhance the online learning experience, especially in contexts with high student-to-teacher ratios where there is a need for personalized feedback. PythonPal's design, featuring modules for conversation, tutorials, and exercises, was evaluated through student interactions and feedback. Key findings reveal PythonPal's proficiency in syntax error recognition and user query comprehension, with its intent classification model showing high accuracy. The system's performance in error feedback, though varied, demonstrates both strengths and areas for enhancement. Student feedback indicated satisfactory query understanding and feedback accuracy but also pointed out the need for faster responses and improved interaction quality. PythonPal's deployment promises to significantly enhance online programming education by providing immediate, personalized feedback and interactive learning experiences, fostering a deeper understanding of programming concepts among students. These benefits mark a step forward in addressing the challenges of distance learning, making programming education more accessible and effective.
Episodic Future Thinking (EFT) involves vividly imagining personal future events and experiences in detail. It has shown promise as an intervention to reduce delay discounting-the tendency to devalue delayed rewards in favor of immediate gratification- and to promote behavior change in a range of maladaptive health behaviors. We present EFTeacher, an AI chatbot powered by the GPT-4-Turbo large language model, designed to generate EFT cues for users with lifestyle-related conditions. To evaluate the feasibility and usability of EFTeacher, we conducted a mixed-methods study that included usability assessments, user evaluations based on content characteristics questionnaires, and semi-structured interviews. Qualitative findings indicate that participants perceived EFTeacher as communicative and supportive through an engaging dialogue. The chatbot facilitated imaginative thinking and reflection on future goals. Participants appreciated its adaptability and personalization features, though some noted challenges such as repetitive dialogue and verbose responses. Our findings underscore the potential of large language model-based chatbots in EFT interventions targeting maladaptive health behaviors.
Large Language Model chatbots are increasingly taking the form and visage of human beings, adapting human faces, names, voices, personalities, and quirks, including those of celebrities and well-known political figures. Personifying AI chatbots could foreseeably increase their trust with users. However, it could also make them more capable of manipulation, by creating the illusion of a close and intimate relationship with an artificial entity. The European Commission has finalized the AI Act, with the EU Parliament making amendments banning manipulative and deceptive AI systems that cause significant harm to users. Although the AI Act covers harms that accumulate over time, it is unlikely to prevent harms associated with prolonged discussions with AI chatbots. Specifically, a chatbot could reinforce a person's negative emotional state over weeks, months, or years through negative feedback loops, prolonged conversations, or harmful recommendations, contributing to a user's deteriorating mental health.
Computer programming represents a rapidly evolving and sought-after career path in the 21st century. Nevertheless, novice learners may find the process intimidating for several reasons, such as limited and highly competitive career opportunities, peer and parental pressure for academic success, and course difficulties. These factors frequently contribute to anxiety and eventual dropout as a result of fear. Furthermore, research has demonstrated that beginners are significantly deterred by the fear of failure, which results in programming anxiety and and a sense of being overwhelmed by intricate topics, ultimately leading to dropping out. This project undertakes an exploration beyond the scope of conventional code learning platforms by identifying and utilising effective and personalised strategies of learning. The proposed solution incorporates features such as AI-generated challenging questions, mindfulness quotes, and tips to motivate users, along with an AI chatbot that functions as a motivational aid. In addition, the suggested solution integrates personalized roadmaps and gamification elements to maintain user involvement. The project aims to systematically monitor the progress of novice programmers and enhance their knowledge of coding with a personalised, revised curriculum to help mitigate the fear of coding and boost confidence.
Large Language models have demonstrated excellent domain-specific question-answering capabilities when finetuned with a particular dataset of that specific domain. However, fine-tuning the models requires a significant amount of training time and a considerable amount of hardware. In this work, we propose CARE (Customer Assistance and Response Engine), a lightweight model made by fine-tuning Phi3.5-mini on very minimal hardware and data, designed to handle queries primarily across three domains: telecommunications support, medical support, and banking support. For telecommunications and banking, the chatbot addresses issues and problems faced by customers regularly in the above-mentioned domains. In the medical domain, CARE provides preliminary support by offering basic diagnoses and medical suggestions that a user might take before consulting a healthcare professional. Since CARE is built on Phi3.5-mini, it can be used even on mobile devices, increasing its usability. Our research also shows that CARE performs relatively well on various medical benchmarks, indicating that it can be used to make basic medical suggestions.
Large language models (LLMs) have been one of the most important discoveries in machine learning in recent years. LLM-based artificial intelligence (AI) assistants, such as ChatGPT, have consistently attracted the attention from researchers, investors, and the general public, driving the rapid growth of this industry. With the frequent introduction of new LLMs to the market, it becomes increasingly difficult to differentiate between them, creating a demand for new LLM comparison methods. In this research, the Consistency-focused Similarity Comparison Framework (ConSCompF) for generative large language models is proposed. It compares texts generated by two LLMs and produces a similarity score, indicating the overall degree of similarity between their responses. The main advantage of this framework is that it can operate on a small number of unlabeled data, such as chatbot instruction prompts, and does not require LLM developers to disclose any information about their product. To evaluate the efficacy of ConSCompF, two experiments aimed at identifying similarities between multiple LLMs are conducted. Additionally, these experiments examine the correlation between the similarity scores generated by ConSCompF and the differences in the outputs produced by other benchmarking techniques, such as ROUGE-L. Finally, a series of few-shot LLM comparison experiments is conducted to evaluate the performance of ConSCompF in a few-shot LLM comparison scenario. The proposed framework can be used for calculating similarity matrices of multiple LLMs, which can be effectively visualized using principal component analysis (PCA). The ConSCompF output may provide useful insights into data that might have been used during LLM training and help detect possible investment fraud attempts.
Large Language Models (LLMs) are rapidly entering children's lives - through parent-driven adoption, schools, and peer networks - yet current AI ethics and safety research do not adequately address content-related risks specific to minors. In this paper, we highlight these gaps with a real-world case study of an LLM-based chatbot deployed in a middle school setting, revealing how students used and sometimes misused the system. Building on these findings, we propose a new taxonomy of content-based risks for minors and introduce MinorBench, an open-source benchmark designed to evaluate LLMs on their ability to refuse unsafe or inappropriate queries from children. We evaluate six prominent LLMs under different system prompts, demonstrating substantial variability in their child-safety compliance. Our results inform practical steps for more robust, child-focused safety mechanisms and underscore the urgency of tailoring AI systems to safeguard young users.
An ideal model evaluation should achieve two goals: identifying where the model fails and providing actionable improvement guidance. Toward these goals for Language Model (LM) evaluations, we formulate the problem of generating a weakness profile, a set of weaknesses expressed in natural language, given an LM's performance on every individual instance in a benchmark. We introduce a suite of quantitative assessments to compare different weakness profiling methods. We also propose a weakness profiling method EvalTree. It constructs a capability tree where each node represents a capability described in natural language and is linked to a subset of benchmark instances that specifically evaluate this capability; it then extracts nodes where the LM performs poorly to generate a weakness profile. On the MATH and WildChat benchmarks, we show that EvalTree outperforms baseline weakness profiling methods by identifying weaknesses more precisely and comprehensively. Weakness profiling further enables weakness-guided data collection, and training data collection guided by EvalTree-identified weaknesses improves LM performance more than other data collection strategies. We also show how EvalTree exposes flaws in Chatbot Arena's human-voter-based evaluation practice. To facilitate future work, we release our code and an interface that allows practitioners to interactively explore the capability trees built by EvalTree.
The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools, but their usage patterns need to be analyzed to ensure ethical usage of these tools. To better understand how students interact with LLMs in an academic setting, we introduce \textbf{StudyChat}, a publicly available dataset capturing real-world student interactions with an LLM-powered tutoring chatbot in a semester-long, university-level artificial intelligence (AI) course. We deploy a web application that replicates ChatGPT's core functionalities, and use it to log student interactions with the LLM while working on programming assignments. We collect 1,197 conversations, which we annotate using a dialogue act labeling schema inspired by observed interaction patterns and prior research. Additionally, we analyze these interactions, highlight behavioral trends, and analyze how specific usage patterns relate to course outcomes. \textbf{StudyChat} provides a rich resource for the learning sciences and AI in education communities, enabling further research into the evolving role of LLMs in education.
Generative AI is transforming education by enabling personalized, on-demand learning experiences. However, AI tutors lack the ability to assess a learner's cognitive state in real time, limiting their adaptability. Meanwhile, electroencephalography (EEG)-based neuroadaptive systems have successfully enhanced engagement by dynamically adjusting learning content. This paper presents NeuroChat, a proof-of-concept neuroadaptive AI tutor that integrates real-time EEG-based engagement tracking with generative AI. NeuroChat continuously monitors a learner's cognitive engagement and dynamically adjusts content complexity, response style, and pacing using a closed-loop system. We evaluate this approach in a pilot study (n=24), comparing NeuroChat to a standard LLM-based chatbot. Results indicate that NeuroChat enhances cognitive and subjective engagement but does not show an immediate effect on learning outcomes. These findings demonstrate the feasibility of real-time cognitive feedback in LLMs, highlighting new directions for adaptive learning, AI tutoring, and human-AI interaction.
Large language model (LLM)-based tools such as ChatGPT seem useful for classical programming assignments. The more specialized the field, the more likely they lack reliability because of the lack of data to train them. In the case of quantum computing, the quality of answers of generic chatbots is low. C4Q is a chatbot focused on quantum programs that addresses this challenge through a software architecture that integrates specialized LLMs to classify requests and specialized question answering modules with a deterministic logical engine to provide trustworthy quantum computing support. This article describes the latest version (2.0) of C4Q, which delivers several enhancements: ready-to-run Qiskit code for gate definitions and circuit operations, expanded features to solve software engineering tasks such as the travelling salesperson problem and the knapsack problem, and a feedback mechanism for iterative improvement. Extensive testing of the backend confirms the system's reliability, while empirical evaluations show that C4Q 2.0's classification LLM reaches near-perfect accuracy. The evaluation of the result consists in a comparative study with three existing chatbots highlighting C4Q 2.0's maintainability and correctness, reflecting on how software architecture decisions, such as separating deterministic logic from probabilistic text generation impact the quality of the results.
Overseas investment and trade can be daunting for beginners due to the vast amount of complex information. This paper presents a chatbot system that integrates natural language processing and information retrieval techniques to simplify the document retrieval process. The proposed system identifies the most relevant content, enabling users to navigate the intricate landscape of foreign trade and investment more efficiently. Our methodology combines the BM25 model and a deep learning model to rank and retrieve documents, aiming to reduce noise in the document content and enhance the accuracy of the results. Experiments with Thai natural language queries have demonstrated the effectiveness of our system in retrieving pertinent documents. A user satisfaction survey further validated the system's effectiveness. Most respondents found the system helpful and agreed with the suggested documents, indicating its potential as a valuable tool for Thai entrepreneurs navigating foreign trade and investment.