We present BioRAGent, an interactive web-based retrieval-augmented generation (RAG) system for biomedical question answering. The system uses large language models (LLMs) for query expansion, snippet extraction, and answer generation while maintaining transparency through citation links to the source documents and displaying generated queries for further editing. Building on our successful participation in the BioASQ 2024 challenge, we demonstrate how few-shot learning with LLMs can be effectively applied for a professional search setting. The system supports both direct short paragraph style responses and responses with inline citations. Our demo is available online, and the source code is publicly accessible through GitHub.
Retrieval Augmented Generation (RAG) works as a backbone for interacting with an enterprise's own data via Conversational Question Answering (ConvQA). In a RAG system, a retriever fetches passages from a collection in response to a question, which are then included in the prompt of a large language model (LLM) for generating a natural language (NL) answer. However, several RAG systems today suffer from two shortcomings: (i) retrieved passages usually contain their raw text and lack appropriate document context, negatively impacting both retrieval and answering quality; and (ii) attribution strategies that explain answer generation typically rely only on similarity between the answer and the retrieved passages, thereby only generating plausible but not causal explanations. In this work, we demonstrate RAGONITE, a RAG system that remedies the above concerns by: (i) contextualizing evidence with source metadata and surrounding text; and (ii) computing counterfactual attribution, a causal explanation approach where the contribution of an evidence to an answer is determined by the similarity of the original response to the answer obtained by removing that evidence. To evaluate our proposals, we release a new benchmark ConfQuestions: it has 300 hand-created conversational questions, each in English and German, coupled with ground truth URLs, completed questions, and answers from 215 public Confluence pages. These documents are typical of enterprise wiki spaces with heterogeneous elements. Experiments with RAGONITE on ConfQuestions show the viability of our ideas: contextualization improves RAG performance, and counterfactual explanations outperform standard attribution.
This article presents the QUASAR system for question answering over unstructured text, structured tables, and knowledge graphs, with unified treatment of all sources. The system adopts a RAG-based architecture, with a pipeline of evidence retrieval followed by answer generation, with the latter powered by a moderate-sized language model. Additionally and uniquely, QUASAR has components for question understanding, to derive crisper input for evidence retrieval, and for re-ranking and filtering the retrieved evidence before feeding the most informative pieces into the answer generation. Experiments with three different benchmarks demonstrate the high answering quality of our approach, being on par with or better than large GPT models, while keeping the computational cost and energy consumption orders of magnitude lower.
This paper presents the system description of our entry for the COLING 2025 RegNLP RIRAG (Regulatory Information Retrieval and Answer Generation) challenge, focusing on leveraging advanced information retrieval and answer generation techniques in regulatory domains. We experimented with a combination of embedding models, including Stella, BGE, CDE, and Mpnet, and leveraged fine-tuning and reranking for retrieving relevant documents in top ranks. We utilized a novel approach, LeSeR, which achieved competitive results with a recall@10 of 0.8201 and map@10 of 0.6655 for retrievals. This work highlights the transformative potential of natural language processing techniques in regulatory applications, offering insights into their capabilities for implementing a retrieval augmented generation system while identifying areas for future improvement in robustness and domain adaptation.
Visual-textual inconsistency (VTI) evaluation plays a crucial role in cleansing vision-language data. Its main challenges stem from the high variety of image captioning datasets, where differences in content can create a range of inconsistencies (\eg, inconsistencies in scene, entities, entity attributes, entity numbers, entity interactions). Moreover, variations in caption length can introduce inconsistencies at different levels of granularity as well. To tackle these challenges, we design an adaptive evaluation framework, called Hierarchical and Multi-Grained Inconsistency Evaluation (HMGIE), which can provide multi-grained evaluations covering both accuracy and completeness for various image-caption pairs. Specifically, the HMGIE framework is implemented by three consecutive modules. Firstly, the semantic graph generation module converts the image caption to a semantic graph for building a structural representation of all involved semantic items. Then, the hierarchical inconsistency evaluation module provides a progressive evaluation procedure with a dynamic question-answer generation and evaluation strategy guided by the semantic graph, producing a hierarchical inconsistency evaluation graph (HIEG). Finally, the quantitative evaluation module calculates the accuracy and completeness scores based on the HIEG, followed by a natural language explanation about the detection results. Moreover, to verify the efficacy and flexibility of the proposed framework on handling different image captioning datasets, we construct MVTID, an image-caption dataset with diverse types and granularities of inconsistencies. Extensive experiments on MVTID and other benchmark datasets demonstrate the superior performance of the proposed HMGIE to current state-of-the-art methods.
There is a lack of benchmarks for evaluating large language models (LLMs) in long-form medical question answering (QA). Most existing medical QA evaluation benchmarks focus on automatic metrics and multiple-choice questions. While valuable, these benchmarks fail to fully capture or assess the complexities of real-world clinical applications where LLMs are being deployed. Furthermore, existing studies on evaluating long-form answer generation in medical QA are primarily closed-source, lacking access to human medical expert annotations, which makes it difficult to reproduce results and enhance existing baselines. In this work, we introduce a new publicly available benchmark featuring real-world consumer medical questions with long-form answer evaluations annotated by medical doctors. We performed pairwise comparisons of responses from various open and closed-source medical and general-purpose LLMs based on criteria such as correctness, helpfulness, harmfulness, and bias. Additionally, we performed a comprehensive LLM-as-a-judge analysis to study the alignment between human judgments and LLMs. Our preliminary results highlight the strong potential of open LLMs in medical QA compared to leading closed models. Code & Data: https://github.com/lavita-ai/medical-eval-sphere
Retrieval-augmented generation (RAG) combines knowledge from domain-specific sources into large language models to ground answer generation. Current RAG systems lack customizable visibility on the context documents and the model's attentiveness towards such documents. We propose RAGViz, a RAG diagnosis tool that visualizes the attentiveness of the generated tokens in retrieved documents. With a built-in user interface, retrieval index, and Large Language Model (LLM) backbone, RAGViz provides two main functionalities: (1) token and document-level attention visualization, and (2) generation comparison upon context document addition and removal. As an open-source toolkit, RAGViz can be easily hosted with a custom embedding model and HuggingFace-supported LLM backbone. Using a hybrid ANN (Approximate Nearest Neighbor) index, memory-efficient LLM inference tool, and custom context snippet method, RAGViz operates efficiently with a median query time of about 5 seconds on a moderate GPU node. Our code is available at https://github.com/cxcscmu/RAGViz. A demo video of RAGViz can be found at https://youtu.be/cTAbuTu6ur4.
We introduce Planning-guided Retrieval Augmented Generation (Plan$\times$RAG), a novel framework that augments the \emph{retrieve-then-reason} paradigm of existing RAG frameworks to \emph{plan-then-retrieve}. Plan$\times$RAG formulates a reasoning plan as a directed acyclic graph (DAG), decomposing queries into interrelated atomic sub-queries. Answer generation follows the DAG structure, allowing significant gains in efficiency through parallelized retrieval and generation. While state-of-the-art RAG solutions require extensive data generation and fine-tuning of language models (LMs), Plan$\times$RAG incorporates frozen LMs as plug-and-play experts to generate high-quality answers. Compared to existing RAG solutions, Plan$\times$RAG demonstrates significant improvements in reducing hallucinations and bolstering attribution due to its structured sub-query decomposition. Overall, Plan$\times$RAG offers a new perspective on integrating external knowledge in LMs while ensuring attribution by design, contributing towards more reliable LM-based systems.
Question Answering (QA) systems face challenges in handling complex questions that require multi-domain knowledge synthesis. The naive RAG models, although effective in information retrieval, struggle with complex questions that require comprehensive and in-depth answers. The pioneering task is defined as explanatory answer generation, which entails handling identified challenges such as the requirement for comprehensive information and logical coherence within the generated context. To address these issues, we refer to systematic thinking theory and propose SynthRAG, an innovative framework designed to enhance QA performance. SynthRAG improves on conventional models by employing adaptive outlines for dynamic content structuring, generating systematic information to ensure detailed coverage, and producing customized answers tailored to specific user inquiries. This structured approach guarantees logical coherence and thorough integration of information, yielding responses that are both insightful and methodically organized. Empirical evaluations underscore SynthRAG's effectiveness, demonstrating its superiority in handling complex questions, overcoming the limitations of naive RAG models, and significantly improving answer quality and depth. Furthermore, an online deployment on the Zhihu platform revealed that SynthRAG's answers achieved notable user engagement, with each response averaging 5.73 upvotes and surpassing the performance of 79.8% of human contributors, highlighting the practical relevance and impact of the proposed framework. Our code is available at https://github.com/czy1999/SynthRAG .
Evaluating retrieval-augmented generation (RAG) systems remains challenging, particularly for open-ended questions that lack definitive answers and require coverage of multiple sub-topics. In this paper, we introduce a novel evaluation framework based on sub-question coverage, which measures how well a RAG system addresses different facets of a question. We propose decomposing questions into sub-questions and classifying them into three types -- core, background, and follow-up -- to reflect their roles and importance. Using this categorization, we introduce a fine-grained evaluation protocol that provides insights into the retrieval and generation characteristics of RAG systems, including three commercial generative answer engines: You.com, Perplexity AI, and Bing Chat. Interestingly, we find that while all answer engines cover core sub-questions more often than background or follow-up ones, they still miss around 50% of core sub-questions, revealing clear opportunities for improvement. Further, sub-question coverage metrics prove effective for ranking responses, achieving 82% accuracy compared to human preference annotations. Lastly, we also demonstrate that leveraging core sub-questions enhances both retrieval and answer generation in a RAG system, resulting in a 74% win rate over the baseline that lacks sub-questions.
In Medical question-answering (QA) tasks, the need for effective systems is pivotal in delivering accurate responses to intricate medical queries. However, existing approaches often struggle to grasp the intricate logical structures and relationships inherent in medical contexts, thus limiting their capacity to furnish precise and nuanced answers. In this work, we address this gap by proposing a novel Abstractive QA system MedLogic-AQA that harnesses First Order Logic (FOL) based rules extracted from both context and questions to generate well-grounded answers. Through initial experimentation, we identified six pertinent first-order logical rules, which were then used to train a Logic-Understanding (LU) model capable of generating logical triples for a given context, question, and answer. These logic triples are then integrated into the training of MedLogic-AQA, enabling effective and coherent reasoning during answer generation. This distinctive fusion of logical reasoning with abstractive QA equips our system to produce answers that are logically sound, relevant, and engaging. Evaluation with respect to both automated and human-based demonstrates the robustness of MedLogic-AQA against strong baselines. Through empirical assessments and case studies, we validate the efficacy of MedLogic-AQA in elevating the quality and comprehensiveness of answers in terms of reasoning as well as informativeness
Recent advances in Retrieval-Augmented Generation (RAG) systems have popularized semantic chunking, which aims to improve retrieval performance by dividing documents into semantically coherent segments. Despite its growing adoption, the actual benefits over simpler fixed-size chunking, where documents are split into consecutive, fixed-size segments, remain unclear. This study systematically evaluates the effectiveness of semantic chunking using three common retrieval-related tasks: document retrieval, evidence retrieval, and retrieval-based answer generation. The results show that the computational costs associated with semantic chunking are not justified by consistent performance gains. These findings challenge the previous assumptions about semantic chunking and highlight the need for more efficient chunking strategies in RAG systems.
Traditional retrieval-augmented generation (RAG) benchmarks evaluate systems using heuristic-based metrics, but these require human preferences as the ground truth for reference. In contrast, arena-based benchmarks, where systems compete against each other, require an expensive large language model (LLM) as a judge for a reliable evaluation. We present a simple efficient technique to combine the best of both worlds. The idea is to train a surrogate judge using heuristic metrics as input, to output the LLM as a judge prediction. In our work, we develop MIRAGE-Bench, a synthetic arena-based RAG benchmark for 18 diverse languages on Wikipedia focused on multilingual answer generation evaluation. It extensively couples both heuristic features and LLM as a judge for evaluation. We benchmark 19 multilingual LLMs, and observe a high correlation (Kendall Tau ($\tau$) = 0.909) using our surrogate judge and between GPT-4o as a teacher using the Bradley-Terry framework. Our results show proprietary and large open-source LLMs currently dominate on MIRAGE-Bench. Our code and datasets are made publicly available here: https://github.com/vectara/mirage-bench.
Intelligent auditing represents a crucial advancement in modern audit practices, enhancing both the quality and efficiency of audits within the realm of artificial intelligence. With the rise of large language model (LLM), there is enormous potential for intelligent models to contribute to audit domain. However, general LLMs applied in audit domain face the challenges of lacking specialized knowledge and the presence of data biases. To overcome these challenges, this study introduces AuditWen, an open-source audit LLM by fine-tuning Qwen with constructing instruction data from audit domain. We first outline the application scenarios for LLMs in the audit and extract requirements that shape the development of LLMs tailored for audit purposes. We then propose an audit LLM, called AuditWen, by fine-tuning Qwen with constructing 28k instruction dataset from 15 audit tasks and 3 layers. In evaluation stage, we proposed a benchmark with 3k instructions that covers a set of critical audit tasks derived from the application scenarios. With the benchmark, we compare AuditWen with other existing LLMs from information extraction, question answering and document generation. The experimental results demonstrate superior performance of AuditWen both in question understanding and answer generation, making it an immediately valuable tool for audit.
Long-term Video Question Answering (VideoQA) is a challenging vision-and-language bridging task focusing on semantic understanding of untrimmed long-term videos and diverse free-form questions, simultaneously emphasizing comprehensive cross-modal reasoning to yield precise answers. The canonical approaches often rely on off-the-shelf feature extractors to detour the expensive computation overhead, but often result in domain-independent modality-unrelated representations. Furthermore, the inherent gradient blocking between unimodal comprehension and cross-modal interaction hinders reliable answer generation. In contrast, recent emerging successful video-language pre-training models enable cost-effective end-to-end modeling but fall short in domain-specific ratiocination and exhibit disparities in task formulation. Toward this end, we present an entirely end-to-end solution for long-term VideoQA: Multi-granularity Contrastive cross-modal collaborative Generation (MCG) model. To derive discriminative representations possessing high visual concepts, we introduce Joint Unimodal Modeling (JUM) on a clip-bone architecture and leverage Multi-granularity Contrastive Learning (MCL) to harness the intrinsically or explicitly exhibited semantic correspondences. To alleviate the task formulation discrepancy problem, we propose a Cross-modal Collaborative Generation (CCG) module to reformulate VideoQA as a generative task instead of the conventional classification scheme, empowering the model with the capability for cross-modal high-semantic fusion and generation so as to rationalize and answer. Extensive experiments conducted on six publicly available VideoQA datasets underscore the superiority of our proposed method.
In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG) systems using large language models (LLMs) have been widely adopted in industry to assist with such tasks, RAG faces challenges in real-time conversations, such as inaccurate query formulation and redundant retrieval of frequently asked questions (FAQs). To address these limitations, we propose a decision support system that can look beyond RAG by first identifying customer questions in real time. If the query matches an FAQ, the system retrieves the answer directly from the FAQ database; otherwise, it generates answers via RAG. Our approach reduces reliance on manual queries, providing responses to agents within 2 seconds. Deployed in AI-powered human-agent assist solution at Minerva CQ, this system improves efficiency, reduces AHT, and lowers operational costs. We also introduce an automated LLM-agentic workflow to identify FAQs from historical transcripts when no predefined FAQs exist.
This paper presents EasyRAG, a simple, lightweight, and efficient retrieval-augmented generation framework for automated network operations. Our framework has three advantages. The first is accurate question answering. We designed a straightforward RAG scheme based on (1) a specific data processing workflow (2) dual-route sparse retrieval for coarse ranking (3) LLM Reranker for reranking (4) LLM answer generation and optimization. This approach achieved first place in the GLM4 track in the preliminary round and second place in the GLM4 track in the semifinals. The second is simple deployment. Our method primarily consists of BM25 retrieval and BGE-reranker reranking, requiring no fine-tuning of any models, occupying minimal VRAM, easy to deploy, and highly scalable; we provide a flexible code library with various search and generation strategies, facilitating custom process implementation. The last one is efficient inference. We designed an efficient inference acceleration scheme for the entire coarse ranking, reranking, and generation process that significantly reduces the inference latency of RAG while maintaining a good level of accuracy; each acceleration scheme can be plug-and-play into any component of the RAG process, consistently enhancing the efficiency of the RAG system. Our code and data are released at \url{https://github.com/BUAADreamer/EasyRAG}.
Retrieval-based question answering systems often suffer from positional bias, leading to suboptimal answer generation. We propose LoRE (Logit-Ranked Retriever Ensemble), a novel approach that improves answer accuracy and relevance by mitigating positional bias. LoRE employs an ensemble of diverse retrievers, such as BM25 and sentence transformers with FAISS indexing. A key innovation is a logit-based answer ranking algorithm that combines the logit scores from a large language model (LLM), with the retrieval ranks of the passages. Experimental results on NarrativeQA, SQuAD demonstrate that LoRE significantly outperforms existing retrieval-based methods in terms of exact match and F1 scores. On SQuAD, LoRE achieves 14.5\%, 22.83\%, and 14.95\% improvements over the baselines for ROUGE-L, EM, and F1, respectively. Qualitatively, LoRE generates more relevant and accurate answers, especially for complex queries.
The advent of artificial intelligence in medical imaging has paved the way for significant advancements in the diagnosis of brain tumors. This study presents a novel ensemble approach that uses magnetic resonance imaging (MRI) to identify and categorize common brain cancers, such as pituitary, meningioma, and glioma. The proposed workflow is composed of a two-fold approach: firstly, it employs non-trivial image enhancement techniques in data preprocessing, low-rank Tucker decomposition for dimensionality reduction, and machine learning (ML) classifiers to detect and predict the type of brain tumor. Secondly, persistent homology (PH), a topological data analysis (TDA) technique, is exploited to extract potential critical areas in MRI scans. When paired with the ML classifier output, this additional information can help domain experts to identify areas of interest that might contain tumor signatures, improving the interpretability of ML predictions. When compared to automated diagnoses, this transparency adds another level of confidence and is essential for clinical acceptance. The performance of the system was quantitatively evaluated on a well-known MRI dataset, with an overall classification accuracy of 97.28% using an extremely randomized trees model. The promising results show that the integration of TDA, ML, and low-rank approximation methods is a successful approach for brain tumor identification and categorization, providing a solid foundation for further study and clinical application.
Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We propose a novel task of Multilingual Cross-market Product-based Question Answering (MCPQA) and define the task as providing answers to product-related questions in a main marketplace by utilizing information from another resource-rich auxiliary marketplace in a multilingual context. We introduce a large-scale dataset comprising over 7 million questions from 17 marketplaces across 11 languages. We then perform automatic translation on the Electronics category of our dataset, naming it as McMarket. We focus on two subtasks: review-based answer generation and product-related question ranking. For each subtask, we label a subset of McMarket using an LLM and further evaluate the quality of the annotations via human assessment. We then conduct experiments to benchmark our dataset, using models ranging from traditional lexical models to LLMs in both single-market and cross-market scenarios across McMarket and the corresponding LLM subset. Results show that incorporating cross-market information significantly enhances performance in both tasks.