Existing work on generating hints in Intelligent Tutoring Systems (ITS) focuses mostly on manual and non-personalized feedback. In this work, we explore automatically generated questions as personalized feedback in an ITS. Our personalized feedback can pinpoint correct and incorrect or missing phrases in student answers as well as guide them towards correct answer by asking a question in natural language. Our approach combines cause-effect analysis to break down student answers using text similarity-based NLP Transformer models to identify correct and incorrect or missing parts. We train a few-shot Neural Question Generation and Question Re-ranking models to show questions addressing components missing in the student answers which steers students towards the correct answer. Our model vastly outperforms both simple and strong baselines in terms of student learning gains by 45% and 23% respectively when tested in a real dialogue-based ITS. Finally, we show that our personalized corrective feedback system has the potential to improve Generative Question Answering systems.
Fusion-in-decoder (Fid) (Izacard and Grave, 2020) is a generative question answering (QA) model that leverages passage retrieval with a pre-trained transformer and pushed the state of the art on single-hop QA. However, the complexity of multi-hop QA hinders the effectiveness of the generative QA approach. In this work, we propose a simple generative approach (PathFid) that extends the task beyond just answer generation by explicitly modeling the reasoning process to resolve the answer for multi-hop questions. By linearizing the hierarchical reasoning path of supporting passages, their key sentences, and finally the factoid answer, we cast the problem as a single sequence prediction task. To facilitate complex reasoning with multiple clues, we further extend the unified flat representation of multiple input documents by encoding cross-passage interactions. Our extensive experiments demonstrate that PathFid leads to strong performance gains on two multi-hop QA datasets: HotpotQA and IIRC. Besides the performance gains, PathFid is more interpretable, which in turn yields answers that are more faithfully grounded to the supporting passages and facts compared to the baseline Fid model.
Considerable advancements have been made in various NLP tasks based on the impressive power of large language models (LLMs) and many NLP applications are deployed in our daily lives. In this work, we challenge the capability of LLMs with the new task of Ethical Quandary Generative Question Answering. Ethical quandary questions are more challenging to address because multiple conflicting answers may exist to a single quandary. We explore the current capability of LLMs in providing an answer with a deliberative exchange of different perspectives to an ethical quandary, in the approach of Socratic philosophy, instead of providing a closed answer like an oracle. We propose a model that searches for different ethical principles applicable to the ethical quandary and generates an answer conditioned on the chosen principles through prompt-based few-shot learning. We also discuss the remaining challenges and ethical issues involved in this task and suggest the direction toward developing responsible NLP systems by incorporating human values explicitly.
Programming machines with commonsense reasoning (CSR) abilities is a longstanding challenge in the Artificial Intelligence community. Current CSR benchmarks use multiple-choice (and in relatively fewer cases, generative) question-answering instances to evaluate machine commonsense. Recent progress in transformer-based language representation models suggest that considerable progress has been made on existing benchmarks. However, although tens of CSR benchmarks currently exist, and are growing, it is not evident that the full suite of commonsense capabilities have been systematically evaluated. Furthermore, there are doubts about whether language models are 'fitting' to a benchmark dataset's training partition by picking up on subtle, but normatively irrelevant (at least for CSR), statistical features to achieve good performance on the testing partition. To address these challenges, we propose a benchmark called Theoretically-Grounded Commonsense Reasoning (TG-CSR) that is also based on discriminative question answering, but with questions designed to evaluate diverse aspects of commonsense, such as space, time, and world states. TG-CSR is based on a subset of commonsense categories first proposed as a viable theory of commonsense by Gordon and Hobbs. The benchmark is also designed to be few-shot (and in the future, zero-shot), with only a few training and validation examples provided. This report discusses the structure and construction of the benchmark. Preliminary results suggest that the benchmark is challenging even for advanced language representation models designed for discriminative CSR question answering tasks. Benchmark access and leaderboard: https://codalab.lisn.upsaclay.fr/competitions/3080 Benchmark website: https://usc-isi-i2.github.io/TGCSR/
Natural Language Generation (NLG) has improved exponentially in recent years thanks to the development of sequence-to-sequence deep learning technologies such as Transformer-based language models. This advancement has led to more fluent and coherent NLG, leading to improved development in downstream tasks such as abstractive summarization, dialogue generation and data-to-text generation. However, it is also apparent that deep learning based generation is prone to hallucinate unintended text, which degrades the system performance and fails to meet user expectations in many real-world scenarios. To address this issue, many studies have been presented in measuring and mitigating hallucinated texts, but these have never been reviewed in a comprehensive manner before. In this survey, we thus provide a broad overview of the research progress and challenges in the hallucination problem in NLG. The survey is organized into two parts: (1) a general overview of metrics, mitigation methods, and future directions; (2) an overview of task-specific research progress on hallucinations in the following downstream tasks, namely abstractive summarization, dialogue generation, generative question answering, data-to-text generation, machine translation, and visual-language generation; and (3) hallucinations in large language models (LLMs). This survey serves to facilitate collaborative efforts among researchers in tackling the challenge of hallucinated texts in NLG.
Outside-knowledge visual question answering (OK-VQA) requires the agent to comprehend the image, make use of relevant knowledge from the entire web, and digest all the information to answer the question. Most previous works address the problem by first fusing the image and question in the multi-modal space, which is inflexible for further fusion with a vast amount of external knowledge. In this paper, we call for a paradigm shift for the OK-VQA task, which transforms the image into plain text, so that we can enable knowledge passage retrieval, and generative question-answering in the natural language space. This paradigm takes advantage of the sheer volume of gigantic knowledge bases and the richness of pre-trained language models. A Transform-Retrieve-Generate framework (TRiG) framework is proposed, which can be plug-and-played with alternative image-to-text models and textual knowledge bases. Experimental results show that our TRiG framework outperforms all state-of-the-art supervised methods by at least 11.1% absolute margin.
Neural language model-based approaches to automated story generation suffer from two important limitations. First, language model-based story generators generally do not work toward a given goal or ending. Second, they often lose coherence as the story gets longer. We propose a novel approach to automated story generation that treats the problem as one of generative question-answering. Our proposed story generation system starts with sentences encapsulating the final event of the story. The system then iteratively (1) analyzes the text describing the most recent event, (2) generates a question about "why" a character is doing the thing they are doing in the event, and then (3) attempts to generate another, preceding event that answers this question.
Open-Domain Generative Question Answering has achieved impressive performance in English by combining document-level retrieval with answer generation. These approaches, which we refer to as GenQA, can generate complete sentences, effectively answering both factoid and non-factoid questions. In this paper, we extend GenQA to the multilingual and cross-lingual settings. For this purpose, we first introduce GenTyDiQA, an extension of the TyDiQA dataset with well-formed and complete answers for Arabic, Bengali, English, Japanese, and Russian. Based on GenTyDiQA, we design a cross-lingual generative model that produces full-sentence answers by exploiting passages written in multiple languages, including languages different from the question. Our cross-lingual generative system outperforms answer sentence selection baselines for all 5 languages and monolingual generative pipelines for three out of five languages studied.
Despite the successes of pretrained language models, there are still few high-quality, general-purpose QA systems that are freely available. In response, we present Macaw, a versatile, generative question-answering (QA) system that we are making available to the community. Macaw is built on UnifiedQA, itself built on T5, and exhibits strong performance, zero-shot, on a wide variety of topics, including outperforming GPT-3 by over 10% (absolute) on Challenge300, a suite of 300 challenge questions, despite being an order of magnitude smaller (11 billion vs. 175 billion parameters). In addition, Macaw allows different permutations ("angles") of its inputs and outputs to be used, for example Macaw can take a question and produce an answer; or take an answer and produce a question; or take an answer and question, and produce multiple-choice options. We describe the system, and illustrate a variety of question types where it produces surprisingly good answers, well outside the training setup. We also identify question classes where it still appears to struggle, offering insights into the limitations of pretrained language models. Macaw is freely available, and we hope that it proves useful to the community. Macaw is available at https://github.com/allenai/macaw
Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize to new domains and unseen slot types. Existing methods for DST do not generalize well to new slot names and many require known ontologies of slot types and values for inference. We introduce a novel ontology-free framework that supports natural language queries for unseen constraints and slots in multi-domain task-oriented dialogs. Our approach is based on generative question-answering using a conditional language model pre-trained on substantive English sentences. Our model improves joint goal accuracy in zero-shot domain adaptation settings by up to 9% (absolute) over the previous state-of-the-art on the MultiWOZ 2.1 dataset.
In the automatic evaluation of generative question answering (GenQA) systems, it is difficult to assess the correctness of generated answers due to the free-form of the answer. Especially, widely used n-gram similarity metrics often fail to discriminate the incorrect answers since they equally consider all of the tokens. To alleviate this problem, we propose KPQA-metric, a new metric for evaluating the correctness of GenQA. Specifically, our new metric assigns different weights to each token via keyphrase prediction, thereby judging whether a generated answer sentence captures the key meaning of the reference answer. To evaluate our metric, we create high-quality human judgments of correctness on two GenQA datasets. Using our human-evaluation datasets, we show that our proposed metric has a significantly higher correlation with human judgments than existing metrics. The code is available at https://github.com/hwanheelee1993/KPQA.
Self-supervised pre-training, such as BERT, MASS and BART, has emerged as a powerful technique for natural language understanding and generation. Existing pre-training techniques employ autoencoding and/or autoregressive objectives to train Transformer-based models by recovering original word tokens from corrupted text with some masked tokens. The training goals of existing techniques are often inconsistent with the goals of many language generation tasks, such as generative question answering and conversational response generation, for producing new text given context. This work presents PALM with a novel scheme that jointly pre-trains an autoencoding and autoregressive language model on a large unlabeled corpus, specifically designed for generating new text conditioned on context. The new scheme alleviates the mismatch introduced by the existing denoising scheme between pre-training and fine-tuning where generation is more than reconstructing original text. An extensive set of experiments show that PALM achieves new state-of-the-art results on a variety of language generation benchmarks covering generative question answering (Rank 1 on the official MARCO leaderboard), abstractive summarization on CNN/DailyMail as well as Gigaword, question generation on SQuAD, and conversational response generation on Cornell Movie Dialogues.
Current pre-training works in natural language generation pay little attention to the problem of exposure bias on downstream tasks. To address this issue, we propose an enhanced multi-flow sequence to sequence pre-training and fine-tuning framework named ERNIE-GEN, which bridges the discrepancy between training and inference with an infilling generation mechanism and a noise-aware generation method. To make generation closer to human writing patterns, this framework introduces a span-by-span generation flow that trains the model to predict semantically-complete spans consecutively rather than predicting word by word. Unlike existing pre-training methods, ERNIE-GEN incorporates multi-granularity target sampling to construct pre-training data, which enhances the correlation between encoder and decoder. Experimental results demonstrate that ERNIE-GEN achieves state-of-the-art results with a much smaller amount of pre-training data and parameters on a range of language generation tasks, including abstractive summarization (Gigaword and CNN/DailyMail), question generation (SQuAD), dialogue generation (Persona-Chat) and generative question answering (CoQA).
Commonsense and background knowledge is required for a QA model to answer many nontrivial questions. Different from existing work on knowledge-aware QA, we focus on a more challenging task of leveraging external knowledge to generate answers in natural language for a given question with context. In this paper, we propose a new neural model, Knowledge-Enriched Answer Generator (KEAG), which is able to compose a natural answer by exploiting and aggregating evidence from all four information sources available: question, passage, vocabulary and knowledge. During the process of answer generation, KEAG adaptively determines when to utilize symbolic knowledge and which fact from the knowledge is useful. This allows the model to exploit external knowledge that is not explicitly stated in the given text, but that is relevant for generating an answer. The empirical study on public benchmark of answer generation demonstrates that KEAG improves answer quality over models without knowledge and existing knowledge-aware models, confirming its effectiveness in leveraging knowledge.
This paper presents a new Unified pre-trained Language Model (UniLM) that can be fine-tuned for both natural language understanding and generation tasks. The model is pre-trained using three types of language modeling tasks: unidirectional, bidirectional, and sequence-to-sequence prediction. The unified modeling is achieved by employing a shared Transformer network and utilizing specific self-attention masks to control what context the prediction conditions on. UniLM compares favorably with BERT on the GLUE benchmark, and the SQuAD 2.0 and CoQA question answering tasks. Moreover, UniLM achieves new state-of-the-art results on five natural language generation datasets, including improving the CNN/DailyMail abstractive summarization ROUGE-L to 40.51 (2.04 absolute improvement), the Gigaword abstractive summarization ROUGE-L to 35.75 (0.86 absolute improvement), the CoQA generative question answering F1 score to 82.5 (37.1 absolute improvement), the SQuAD question generation BLEU-4 to 22.12 (3.75 absolute improvement), and the DSTC7 document-grounded dialog response generation NIST-4 to 2.67 (human performance is 2.65). The code and pre-trained models are available at https://github.com/microsoft/unilm.
Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions. We introduce CoQA, a novel dataset for building Conversational Question Answering systems. Our dataset contains 127k questions with answers, obtained from 8k conversations about text passages from seven diverse domains. The questions are conversational, and the answers are free-form text with their corresponding evidence highlighted in the passage. We analyze CoQA in depth and show that conversational questions have challenging phenomena not present in existing reading comprehension datasets, e.g., coreference and pragmatic reasoning. We evaluate strong conversational and reading comprehension models on CoQA. The best system obtains an F1 score of 65.4%, which is 23.4 points behind human performance (88.8%), indicating there is ample room for improvement. We launch CoQA as a challenge to the community at http://stanfordnlp.github.io/coqa/
This paper presents an end-to-end neural network model, named Neural Generative Question Answering (GENQA), that can generate answers to simple factoid questions, based on the facts in a knowledge-base. More specifically, the model is built on the encoder-decoder framework for sequence-to-sequence learning, while equipped with the ability to enquire the knowledge-base, and is trained on a corpus of question-answer pairs, with their associated triples in the knowledge-base. Empirical study shows the proposed model can effectively deal with the variations of questions and answers, and generate right and natural answers by referring to the facts in the knowledge-base. The experiment on question answering demonstrates that the proposed model can outperform an embedding-based QA model as well as a neural dialogue model trained on the same data.
In knowledge grounded conversation, domain knowledge plays an important role in a special domain such as Music. The response of knowledge grounded conversation might contain multiple answer entities or no entity at all. Although existing generative question answering (QA) systems can be applied to knowledge grounded conversation, they either have at most one entity in a response or cannot deal with out-of-vocabulary entities. We propose a fully data-driven generative dialogue system GenDS that is capable of generating responses based on input message and related knowledge base (KB). To generate arbitrary number of answer entities even when these entities never appear in the training set, we design a dynamic knowledge enquirer which selects different answer entities at different positions in a single response, according to different local context. It does not rely on the representations of entities, enabling our model deal with out-of-vocabulary entities. We collect a human-human conversation data (ConversMusic) with knowledge annotations. The proposed method is evaluated on CoversMusic and a public question answering dataset. Our proposed GenDS system outperforms baseline methods significantly in terms of the BLEU, entity accuracy, entity recall and human evaluation. Moreover,the experiments also demonstrate that GenDS works better even on small datasets.
Question Answering has come a long way from answer sentence selection, relational QA to reading and comprehension. We shift our attention to generative question answering (gQA) by which we facilitate machine to read passages and answer questions by learning to generate the answers. We frame the problem as a generative task where the encoder being a network that models the relationship between question and passage and encoding them to a vector thus facilitating the decoder to directly form an abstraction of the answer. Not being able to retain facts and making repetitions are common mistakes that affect the overall legibility of answers. To counter these issues, we employ copying mechanism and maintenance of coverage vector in our model respectively. Our results on MS-MARCO demonstrate it's superiority over baselines and we also show qualitative examples where we improved in terms of correctness and readability