Automatic extraction of product attributes from their textual descriptions is essential for online shopper experience. One inherent challenge of this task is the emerging nature of e-commerce products -- we see new types of products with their unique set of new attributes constantly. Most prior works on this matter mine new values for a set of known attributes but cannot handle new attributes that arose from constantly changing data. In this work, we study the attribute mining problem in an open-world setting to extract novel attributes and their values. Instead of providing comprehensive training data, the user only needs to provide a few examples for a few known attribute types as weak supervision. We propose a principled framework that first generates attribute value candidates and then groups them into clusters of attributes. The candidate generation step probes a pre-trained language model to extract phrases from product titles. Then, an attribute-aware fine-tuning method optimizes a multitask objective and shapes the language model representation to be attribute-discriminative. Finally, we discover new attributes and values through the self-ensemble of our framework, which handles the open-world challenge. We run extensive experiments on a large distantly annotated development set and a gold standard human-annotated test set that we collected. Our model significantly outperforms strong baselines and can generalize to unseen attributes and product types.
Attribute value extraction refers to the task of identifying values of an attribute of interest from product information. Product attribute values are essential in many e-commerce scenarios, such as customer service robots, product ranking, retrieval and recommendations. While in the real world, the attribute values of a product are usually incomplete and vary over time, which greatly hinders the practical applications. In this paper, we introduce MAVE, a new dataset to better facilitate research on product attribute value extraction. MAVE is composed of a curated set of 2.2 million products from Amazon pages, with 3 million attribute-value annotations across 1257 unique categories. MAVE has four main and unique advantages: First, MAVE is the largest product attribute value extraction dataset by the number of attribute-value examples. Second, MAVE includes multi-source representations from the product, which captures the full product information with high attribute coverage. Third, MAVE represents a more diverse set of attributes and values relative to what previous datasets cover. Lastly, MAVE provides a very challenging zero-shot test set, as we empirically illustrate in the experiments. We further propose a novel approach that effectively extracts the attribute value from the multi-source product information. We conduct extensive experiments with several baselines and show that MAVE is an effective dataset for attribute value extraction task. It is also a very challenging task on zero-shot attribute extraction. Data is available at {\it \url{https://github.com/google-research-datasets/MAVE}}.
We study the problem of query attribute value extraction, which aims to identify named entities from user queries as diverse surface form attribute values and afterward transform them into formally canonical forms. Such a problem consists of two phases: {named entity recognition (NER)} and {attribute value normalization (AVN)}. However, existing works only focus on the NER phase but neglect equally important AVN. To bridge this gap, this paper proposes a unified query attribute value extraction system in e-commerce search named QUEACO, which involves both two phases. Moreover, by leveraging large-scale weakly-labeled behavior data, we further improve the extraction performance with less supervision cost. Specifically, for the NER phase, QUEACO adopts a novel teacher-student network, where a teacher network that is trained on the strongly-labeled data generates pseudo-labels to refine the weakly-labeled data for training a student network. Meanwhile, the teacher network can be dynamically adapted by the feedback of the student's performance on strongly-labeled data to maximally denoise the noisy supervisions from the weak labels. For the AVN phase, we also leverage the weakly-labeled query-to-attribute behavior data to normalize surface form attribute values from queries into canonical forms from products. Extensive experiments on a real-world large-scale E-commerce dataset demonstrate the effectiveness of QUEACO.
Automatic extraction of product attribute values is an important enabling technology in e-Commerce platforms. This task is usually modeled using sequence labeling architectures, with several extensions to handle multi-attribute extraction. One line of previous work constructs attribute-specific models, through separate decoders or entirely separate models. However, this approach constrains knowledge sharing across different attributes. Other contributions use a single multi-attribute model, with different techniques to embed attribute information. But sharing the entire network parameters across all attributes can limit the model's capacity to capture attribute-specific characteristics. In this paper we present AdaTag, which uses adaptive decoding to handle extraction. We parameterize the decoder with pretrained attribute embeddings, through a hypernetwork and a Mixture-of-Experts (MoE) module. This allows for separate, but semantically correlated, decoders to be generated on the fly for different attributes. This approach facilitates knowledge sharing, while maintaining the specificity of each attribute. Our experiments on a real-world e-Commerce dataset show marked improvements over previous methods.
To learn a sequential recommender, the existing methods typically adopt the sequence-to-item (seq2item) training strategy, which supervises a sequence model with a user’s next behavior as the label and the user’s past behaviors as the input. The seq2item strategy, however, is myopic and usually produces non-diverse recommendation lists. In this paper, we study the problem of mining extra signals for supervision by looking at the longer-term future. There exist two challenges: i) reconstructing a future sequence containing many behaviors is exponentially harder than reconstructing a single next behavior, which can lead to difficulty in convergence, and ii) the sequence of all future behaviors can involve many intentions, not all of which may be predictable from the sequence of earlier behaviors. To address these challenges, we propose a sequence-to-sequence (seq2seq) training strategy based on latent self-supervision and disentanglement. Specifically, we perform self-supervision in the latent space, i.e., reconstructing the representation of the future sequence as a whole, instead of reconstructing the items in the future sequence individually. We also disentangle the intentions behind any given sequence of behaviors and construct seq2seq training samples using only pairs of sub-sequences that involve a shared intention. Results on real-world benchmarks and synthetic data demonstrate the improvement brought by seq2seq training.
Open attribute value extraction for emerging entities is an important but challenging task. A lot of previous works formulate the problem as a \textit{question-answering} (QA) task. While the collections of articles from web corpus provide updated information about the emerging entities, the retrieved texts can be noisy, irrelevant, thus leading to inaccurate answers. Effectively filtering out noisy articles as well as bad answers is the key to improving extraction accuracy. Knowledge graph (KG), which contains rich, well organized information about entities, provides a good resource to address the challenge. In this work, we propose a knowledge-guided reinforcement learning (RL) framework for open attribute value extraction. Informed by relevant knowledge in KG, we trained a deep Q-network to sequentially compare extracted answers to improve extraction accuracy. The proposed framework is applicable to different information extraction system. Our experimental results show that our method outperforms the baselines by 16.5 - 27.8\%.
Product attribute values are essential in many e-commerce scenarios, such as customer service robots, product recommendations, and product retrieval. While in the real world, the attribute values of a product are usually incomplete and vary over time, which greatly hinders the practical applications. In this paper, we propose a multimodal method to jointly predict product attributes and extract values from textual product descriptions with the help of the product images. We argue that product attributes and values are highly correlated, e.g., it will be easier to extract the values on condition that the product attributes are given. Thus, we jointly model the attribute prediction and value extraction tasks from multiple aspects towards the interactions between attributes and values. Moreover, product images have distinct effects on our tasks for different product attributes and values. Thus, we selectively draw useful visual information from product images to enhance our model. We annotate a multimodal product attribute value dataset that contains 87,194 instances, and the experimental results on this dataset demonstrate that explicitly modeling the relationship between attributes and values facilitates our method to establish the correspondence between them, and selectively utilizing visual product information is necessary for the task. Our code and dataset will be released to the public.
Extraction of missing attribute values is to find values describing an attribute of interest from a free text input. Most past related work on extraction of missing attribute values work with a closed world assumption with the possible set of values known beforehand, or use dictionaries of values and hand-crafted features. How can we discover new attribute values that we have never seen before? Can we do this with limited human annotation or supervision? We study this problem in the context of product catalogs that often have missing values for many attributes of interest. In this work, we leverage product profile information such as titles and descriptions to discover missing values of product attributes. We develop a novel deep tagging model OpenTag for this extraction problem with the following contributions: (1) we formalize the problem as a sequence tagging task, and propose a joint model exploiting recurrent neural networks (specifically, bidirectional LSTM) to capture context and semantics, and Conditional Random Fields (CRF) to enforce tagging consistency, (2) we develop a novel attention mechanism to provide interpretable explanation for our model's decisions, (3) we propose a novel sampling strategy exploring active learning to reduce the burden of human annotation. OpenTag does not use any dictionary or hand-crafted features as in prior works. Extensive experiments in real-life datasets in different domains show that OpenTag with our active learning strategy discovers new attribute values from as few as 150 annotated samples (reduction in 3.3x amount of annotation effort) with a high F-score of 83%, outperforming state-of-the-art models.