Self-Supervised Learning (SSL) using huge unlabeled data has been successfully explored for image and natural language processing. Recent works also investigated SSL from speech. They were notably successful to improve performance on downstream tasks such as automatic speech recognition (ASR). While these works suggest it is possible to reduce dependence on labeled data for building efficient speech systems, their evaluation was mostly made on ASR and using multiple and heterogeneous experimental settings (most of them for English). This questions the objective comparison of SSL approaches and the evaluation of their impact on building speech systems. In this paper, we propose LeBenchmark: a reproducible framework for assessing SSL from speech. It not only includes ASR (high and low resource) tasks but also spoken language understanding, speech translation and emotion recognition. We also focus on speech technologies in a language different than English: French. SSL models of different sizes are trained from carefully sourced and documented datasets. Experiments show that SSL is beneficial for most but not all tasks which confirms the need for exhaustive and reliable benchmarks to evaluate its real impact. LeBenchmark is shared with the scientific community for reproducible research in SSL from speech.
In the traditional cascading architecture for spoken language understanding (SLU), it has been observed that automatic speech recognition errors could be detrimental to the performance of natural language understanding. End-to-end (E2E) SLU models have been proposed to directly map speech input to desired semantic frame with a single model, hence mitigating ASR error propagation. Recently, pre-training technologies have been explored for these E2E models. In this paper, we propose a novel joint textual-phonetic pre-training approach for learning spoken language representations, aiming at exploring the full potentials of phonetic information to improve SLU robustness to ASR errors. We explore phoneme labels as high-level speech features, and design and compare pre-training tasks based on conditional masked language model objectives and inter-sentence relation objectives. We also investigate the efficacy of combining textual and phonetic information during fine-tuning. Experimental results on spoken language understanding benchmarks, Fluent Speech Commands and SNIPS, show that the proposed approach significantly outperforms strong baseline models and improves robustness of spoken language understanding to ASR errors.
We introduce a data augmentation technique based on byte pair encoding and a BERT-like self-attention model to boost performance on spoken language understanding tasks. We compare and evaluate this method with a range of augmentation techniques encompassing generative models such as VAEs and performance-boosting techniques such as synonym replacement and back-translation. We show our method performs strongly on domain and intent classification tasks for a voice assistant and in a user-study focused on utterance naturalness and semantic similarity.
Most End-to-End (E2E) SLU networks leverage the pre-trained ASR networks but still lack the capability to understand the semantics of utterances, crucial for the SLU task. To solve this, recently proposed studies use pre-trained NLU networks. However, it is not trivial to fully utilize both pre-trained networks; many solutions were proposed, such as Knowledge Distillation, cross-modal shared embedding, and network integration with Interface. We propose a simple and robust integration method for the E2E SLU network with novel Interface, Continuous Token Interface (CTI), the junctional representation of the ASR and NLU networks when both networks are pre-trained with the same vocabulary. Because the only difference is the noise level, we directly feed the ASR network's output to the NLU network. Thus, we can train our SLU network in an E2E manner without additional modules, such as Gumbel-Softmax. We evaluate our model using SLURP, a challenging SLU dataset and achieve state-of-the-art scores on both intent classification and slot filling tasks. We also verify the NLU network, pre-trained with Masked Language Model, can utilize a noisy textual representation of CTI. Moreover, we show our model can be trained with multi-task learning from heterogeneous data even after integration with CTI.
A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach presents some challenges. First, since speech can be considered as personally identifiable information, in some cases only automatic speech recognition (ASR) transcripts are accessible. Second, intent-labeled speech data is scarce. To address the first challenge, we propose a novel system that can predict intents from flexible types of inputs: speech, ASR transcripts, or both. We demonstrate strong performance for either modality separately, and when both speech and ASR transcripts are available, through system combination, we achieve better results than using a single input modality. To address the second challenge, we leverage a semantically robust pre-trained BERT model and adopt a cross-modal system that co-trains text embeddings and acoustic embeddings in a shared latent space. We further enhance this system by utilizing an acoustic module pre-trained on LibriSpeech and domain-adapting the text module on our target datasets. Our experiments show significant advantages for these pre-training and fine-tuning strategies, resulting in a system that achieves competitive intent-classification performance on Snips SLU and Fluent Speech Commands datasets.
Spoken language understanding (SLU) system usually consists of various pipeline components, where each component heavily relies on the results of its upstream ones. For example, Intent detection (ID), and slot filling (SF) require its upstream automatic speech recognition (ASR) to transform the voice into text. In this case, the upstream perturbations, e.g. ASR errors, environmental noise and careless user speaking, will propagate to the ID and SF models, thus deteriorating the system performance. Therefore, the well-performing SF and ID models are expected to be noise resistant to some extent. However, existing models are trained on clean data, which causes a \textit{gap between clean data training and real-world inference.} To bridge the gap, we propose a method from the perspective of domain adaptation, by which both high- and low-quality samples are embedding into similar vector space. Meanwhile, we design a denoising generation model to reduce the impact of the low-quality samples. Experiments on the widely-used dataset, i.e. Snips, and large scale in-house dataset (10 million training examples) demonstrate that this method not only outperforms the baseline models on real-world (noisy) corpus but also enhances the robustness, that is, it produces high-quality results under a noisy environment. The source code will be released.
We present a comprehensive study on building and adapting RNN transducer (RNN-T) models for spoken language understanding(SLU). These end-to-end (E2E) models are constructed in three practical settings: a case where verbatim transcripts are available, a constrained case where the only available annotations are SLU labels and their values, and a more restrictive case where transcripts are available but not corresponding audio. We show how RNN-T SLU models can be developed starting from pre-trained automatic speech recognition (ASR) systems, followed by an SLU adaptation step. In settings where real audio data is not available, artificially synthesized speech is used to successfully adapt various SLU models. When evaluated on two SLU data sets, the ATIS corpus and a customer call center data set, the proposed models closely track the performance of other E2E models and achieve state-of-the-art results.
Word Error Rate (WER) has been the predominant metric used to evaluate the performance of automatic speech recognition (ASR) systems. However, WER is sometimes not a good indicator for downstream Natural Language Understanding (NLU) tasks, such as intent recognition, slot filling, and semantic parsing in task-oriented dialog systems. This is because WER takes into consideration only literal correctness instead of semantic correctness, the latter of which is typically more important for these downstream tasks. In this study, we propose a novel Semantic Distance (SemDist) measure as an alternative evaluation metric for ASR systems to address this issue. We define SemDist as the distance between a reference and hypothesis pair in a sentence-level embedding space. To represent the reference and hypothesis as a sentence embedding, we exploit RoBERTa, a state-of-the-art pre-trained deep contextualized language model based on the transformer architecture. We demonstrate the effectiveness of our proposed metric on various downstream tasks, including intent recognition, semantic parsing, and named entity recognition.
This paper introduces Timers and Such, a new open source dataset of spoken English commands for common voice control use cases involving numbers. We describe the gap in existing spoken language understanding datasets that Timers and Such fills, the design and creation of the dataset, and experiments with a number of ASR-based and end-to-end baseline models, the code for which has been made available as part of the SpeechBrain toolkit.
Intent Recognition and Slot Identification are crucial components in spoken language understanding (SLU) systems. In this paper, we present a novel approach towards both these tasks in the context of low resourced and unwritten languages. We present an acoustic based SLU system that converts speech to its phonetic transcription using a universal phone recognition system. We build a word-free natural language understanding module that does intent recognition and slot identification from these phonetic transcription. Our proposed SLU system performs competitively for resource rich scenarios and significantly outperforms existing approaches as the amount of available data reduces. We observe more than 10% improvement for intent classification in Tamil and more than 5% improvement for intent classification in Sinhala. We also present a novel approach towards unsupervised slot identification using normalized attention scores. This approach can be used for unsupervised slot labelling, data augmentation and to generate data for a new slot in a one-shot way with only one speech recording
Speech-enabled systems typically first convert audio to text through an automatic speech recognition (ASR) model and then feed the text to downstream natural language processing (NLP) modules. The errors of the ASR system can seriously downgrade the performance of the NLP modules. Therefore, it is essential to make them robust to the ASR errors. Previous work has shown it is effective to employ data augmentation methods to solve this problem by injecting ASR noise during the training process. In this paper, we utilize the prevalent pre-trained language model to generate training samples with ASR-plausible noise. Compare to the previous methods, our approach generates ASR noise that better fits the real-world error distribution. Experimental results on spoken language translation(SLT) and spoken language understanding (SLU) show that our approach effectively improves the system robustness against the ASR errors and achieves state-of-the-art results on both tasks.
Automatic Speech Recognition (ASR) is an imperfect process that results in certain mismatches in ASR output text when compared to plain written text or transcriptions. When plain text data is to be used to train systems for spoken language understanding or ASR, a proven strategy to reduce said mismatch and prevent degradations, is to hallucinate what the ASR outputs would be given a gold transcription. Prior work in this domain has focused on modeling errors at the phonetic level, while using a lexicon to convert the phones to words, usually accompanied by an FST Language model. We present novel end-to-end models to directly predict hallucinated ASR word sequence outputs, conditioning on an input word sequence as well as a corresponding phoneme sequence. This improves prior published results for recall of errors from an in-domain ASR system's transcription of unseen data, as well as an out-of-domain ASR system's transcriptions of audio from an unrelated task, while additionally exploring an in-between scenario when limited characterization data from the test ASR system is obtainable. To verify the extrinsic validity of the method, we also use our hallucinated ASR errors to augment training for a spoken question classifier, finding that they enable robustness to real ASR errors in a downstream task, when scarce or even zero task-specific audio was available at train-time.
Spoken language understanding (SLU), which is a core component of the task-oriented dialogue system, has made substantial progress in the research of single-turn dialogue. However, the performance in multi-turn dialogue is still not satisfactory in the sense that the existing multi-turn SLU methods have low portability and compatibility for other single-turn SLU models. Further, existing multi-turn SLU methods do not exploit the historical predicted results when predicting the current utterance, which wastes helpful information. To gap those shortcomings, in this paper, we propose a novel Result-based Portable Framework for SLU (RPFSLU). RPFSLU allows most existing single-turn SLU models to obtain the contextual information from multi-turn dialogues and takes full advantage of predicted results in the dialogue history during the current prediction. Experimental results on the public dataset KVRET have shown that all SLU models in baselines acquire enhancement by RPFSLU on multi-turn SLU tasks.
Spoken Language Understanding (SLU) aims to extract the semantics frame of user queries, which is a core component in a task-oriented dialog system. With the burst of deep neural networks and the evolution of pre-trained language models, the research of SLU has obtained significant breakthroughs. However, there remains a lack of a comprehensive survey summarizing existing approaches and recent trends, which motivated the work presented in this article. In this paper, we survey recent advances and new frontiers in SLU. Specifically, we give a thorough review of this research field, covering different aspects including (1) new taxonomy: we provide a new perspective for SLU filed, including single model vs. joint model, implicit joint modeling vs. explicit joint modeling in joint model, non pre-trained paradigm vs. pre-trained paradigm;(2) new frontiers: some emerging areas in complex SLU as well as the corresponding challenges; (3) abundant open-source resources: to help the community, we have collected, organized the related papers, baseline projects and leaderboard on a public website where SLU researchers could directly access to the recent progress. We hope that this survey can shed a light on future research in SLU field.
Intent classification is a task in spoken language understanding. An intent classification system is usually implemented as a pipeline process, with a speech recognition module followed by text processing that classifies the intents. There are also studies of end-to-end system that takes acoustic features as input and classifies the intents directly. Such systems don't take advantage of relevant linguistic information, and suffer from limited training data. In this work, we propose a novel intent classification framework that employs acoustic features extracted from a pretrained speech recognition system and linguistic features learned from a pretrained language model. We use knowledge distillation technique to map the acoustic embeddings towards linguistic embeddings. We perform fusion of both acoustic and linguistic embeddings through cross-attention approach to classify intents. With the proposed method, we achieve 90.86% and 99.07% accuracy on ATIS and Fluent speech corpus, respectively.
Spoken language understanding (SLU) systems extract transcriptions, as well as semantics of intent or named entities from speech, and are essential components of voice activated systems. SLU models, which either directly extract semantics from audio or are composed of pipelined automatic speech recognition (ASR) and natural language understanding (NLU) models, are typically trained via differentiable cross-entropy losses, even when the relevant performance metrics of interest are word or semantic error rates. In this work, we propose non-differentiable sequence losses based on SLU metrics as a proxy for semantic error and use the REINFORCE trick to train ASR and SLU models with this loss. We show that custom sequence loss training is the state-of-the-art on open SLU datasets and leads to 6% relative improvement in both ASR and NLU performance metrics on large proprietary datasets. We also demonstrate how the semantic sequence loss training paradigm can be used to update ASR and SLU models without transcripts, using semantic feedback alone.
End-to-end (E2E) spoken language understanding (SLU) can infer semantics directly from speech signal without cascading an automatic speech recognizer (ASR) with a natural language understanding (NLU) module. However, paired utterance recordings and corresponding semantics may not always be available or sufficient to train an E2E SLU model in a real production environment. In this paper, we propose to unify a well-optimized E2E ASR encoder (speech) and a pre-trained language model encoder (language) into a transformer decoder. The unified speech-language pre-trained model (SLP) is continually enhanced on limited labeled data from a target domain by using a conditional masked language model (MLM) objective, and thus can effectively generate a sequence of intent, slot type, and slot value for given input speech in the inference. The experimental results on two public corpora show that our approach to E2E SLU is superior to the conventional cascaded method. It also outperforms the present state-of-the-art approaches to E2E SLU with much less paired data.
Intent detection and slot filling are two fundamental tasks for building a spoken language understanding (SLU) system. Multiple deep learning-based joint models have demonstrated excellent results on the two tasks. In this paper, we propose a new joint model with a wheel-graph attention network (Wheel-GAT) which is able to model interrelated connections directly for intent detection and slot filling. To construct a graph structure for utterances, we create intent nodes, slot nodes, and directed edges. Intent nodes can provide utterance-level semantic information for slot filling, while slot nodes can also provide local keyword information for intent. Experiments show that our model outperforms multiple baselines on two public datasets. Besides, we also demonstrate that using Bidirectional Encoder Representation from Transformer (BERT) model further boosts the performance in the SLU task.
Word vector representations enable machines to encode human language for spoken language understanding and processing. Confusion2vec, motivated from human speech production and perception, is a word vector representation which encodes ambiguities present in human spoken language in addition to semantics and syntactic information. Confusion2vec provides a robust spoken language representation by considering inherent human language ambiguities. In this paper, we propose a novel word vector space estimation by unsupervised learning on lattices output by an automatic speech recognition (ASR) system. We encode each word in confusion2vec vector space by its constituent subword character n-grams. We show the subword encoding helps better represent the acoustic perceptual ambiguities in human spoken language via information modeled on lattice structured ASR output. The usefulness of the proposed Confusion2vec representation is evaluated using semantic, syntactic and acoustic analogy and word similarity tasks. We also show the benefits of subword modeling for acoustic ambiguity representation on the task of spoken language intent detection. The results significantly outperform existing word vector representations when evaluated on erroneous ASR outputs. We demonstrate that Confusion2vec subword modeling eliminates the need for retraining/adapting the natural language understanding models on ASR transcripts.
In this paper, we propose a novel end-to-end sequence-to-sequence spoken language understanding model using an attention mechanism. It reliably selects contextual acoustic features in order to hypothesize semantic contents. An initial architecture capable of extracting all pronounced words and concepts from acoustic spans is designed and tested. With a shallow fusion language model, this system reaches a 13.6 concept error rate (CER) and an 18.5 concept value error rate (CVER) on the French MEDIA corpus, achieving an absolute 2.8 points reduction compared to the state-of-the-art. Then, an original model is proposed for hypothesizing concepts and their values. This transduction reaches a 15.4 CER and a 21.6 CVER without any new type of context.