AI assistants are becoming an integral part of society, used for asking advice or help in personal and confidential issues. In this paper, we unveil a novel side-channel that can be used to read encrypted responses from AI Assistants over the web: the token-length side-channel. We found that many vendors, including OpenAI and Microsoft, have this side-channel. However, inferring the content of a response from a token-length sequence alone proves challenging. This is because tokens are akin to words, and responses can be several sentences long leading to millions of grammatically correct sentences. In this paper, we show how this can be overcome by (1) utilizing the power of a large language model (LLM) to translate these sequences, (2) providing the LLM with inter-sentence context to narrow the search space and (3) performing a known-plaintext attack by fine-tuning the model on the target model's writing style. Using these methods, we were able to accurately reconstruct 29\% of an AI assistant's responses and successfully infer the topic from 55\% of them. To demonstrate the threat, we performed the attack on OpenAI's ChatGPT-4 and Microsoft's Copilot on both browser and API traffic.
The prosperous development of cloud computing and machine learning as a service has led to the widespread use of media software to process confidential media data. This paper explores an adversary's ability to launch side channel analyses (SCA) against media software to reconstruct confidential media inputs. Recent advances in representation learning and perceptual learning inspired us to consider the reconstruction of media inputs from side channel traces as a cross-modality manifold learning task that can be addressed in a unified manner with an autoencoder framework trained to learn the mapping between media inputs and side channel observations. We further enhance the autoencoder with attention to localize the program points that make the primary contribution to SCA, thus automatically pinpointing information-leakage points in media software. We also propose a novel and highly effective defensive technique called perception blinding that can perturb media inputs with perception masks and mitigate manifold learning-based SCA. Our evaluation exploits three popular media software to reconstruct inputs in image, audio, and text formats. We analyze three common side channels - cache bank, cache line, and page tables - and userspace-only cache set accesses logged by standard Prime+Probe. Our framework successfully reconstructs high-quality confidential inputs from the assessed media software and automatically pinpoint their vulnerable program points, many of which are unknown to the public. We further show that perception blinding can mitigate manifold learning-based SCA with negligible extra cost.