We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval. The framework supports both open-source and proprietary agent systems through a flexible evaluation harness that accommodates black-box commands within browser environments, allowing research labs to test agentic systems without modification. Our empirical results show that frontier language models achieve at most a 41% success rate on REAL, highlighting critical gaps in autonomous web navigation and task completion capabilities. Our framework supports easy integration of new tasks, reproducible evaluation, and scalable post-training data generation, marking a significant step forward in evaluating and advancing agent capabilities.
We present Magma, a foundation model that serves multimodal AI agentic tasks in both the digital and physical worlds. Magma is a significant extension of vision-language (VL) models in that it not only retains the VL understanding ability (verbal intelligence) of the latter, but is also equipped with the ability to plan and act in the visual-spatial world (spatial-temporal intelligence) and complete agentic tasks ranging from UI navigation to robot manipulation. To endow the agentic capabilities, Magma is pretrained on large amounts of heterogeneous datasets spanning from images, videos to robotics data, where the actionable visual objects (e.g., clickable buttons in GUI) in images are labeled by Set-of-Mark (SoM) for action grounding, and the object movements (e.g., the trace of human hands or robotic arms) in videos are labeled by Trace-of-Mark (ToM) for action planning. Extensive experiments show that SoM and ToM reach great synergy and facilitate the acquisition of spatial-temporal intelligence for our Magma model, which is fundamental to a wide range of tasks as shown in Fig.1. In particular, Magma creates new state-of-the-art results on UI navigation and robotic manipulation tasks, outperforming previous models that are specifically tailored to these tasks. On image and video-related multimodal tasks, Magma also compares favorably to popular large multimodal models that are trained on much larger datasets. We make our model and code public for reproducibility at https://microsoft.github.io/Magma.
AI Agents are changing the way work gets done, both in consumer and enterprise domains. However, the design patterns and architectures to build highly capable agents or multi-agent systems are still developing, and the understanding of the implication of various design choices and algorithms is still evolving. In this paper, we present our work on building a novel web agent, Agent-E \footnote{Our code is available at \url{https://github.com/EmergenceAI/Agent-E}}. Agent-E introduces numerous architectural improvements over prior state-of-the-art web agents such as hierarchical architecture, flexible DOM distillation and denoising method, and the concept of \textit{change observation} to guide the agent towards more accurate performance. We first present the results of an evaluation of Agent-E on WebVoyager benchmark dataset and show that Agent-E beats other SOTA text and multi-modal web agents on this benchmark in most categories by 10-30\%. We then synthesize our learnings from the development of Agent-E into general design principles for developing agentic systems. These include the use of domain-specific primitive skills, the importance of distillation and de-noising of environmental observations, the advantages of a hierarchical architecture, and the role of agentic self-improvement to enhance agent efficiency and efficacy as the agent gathers experience.