Aspect-based sentiment analysis has gained significant attention in recent years due to its ability to provide fine-grained insights for sentiment expressions related to specific features of entities. An important component of aspect-based sentiment analysis is aspect extraction, which involves identifying and extracting aspect terms from text. Effective aspect extraction serves as the foundation for accurate sentiment analysis at the aspect level. In this paper, we propose aspect extraction models that use different types of embeddings for words and part-of-speech tags and that combine several learning models. We also propose tree positional encoding that is based on dependency parsing output to capture better the aspect positions in sentences. In addition, a new aspect extraction dataset is built for Turkish by machine translating an English dataset in a controlled setting. The experiments conducted on two Turkish datasets showed that the proposed models mostly outperform the studies that use the same datasets, and incorporating tree positional encoding increases the performance of the models.
Aspect-based Sentiment Analysis (ABSA) is a task whose objective is to classify the individual sentiment polarity of all entities, called aspects, in a sentence. The task is composed of two subtasks: Aspect Term Extraction (ATE), identify all aspect terms in a sentence; and Sentiment Orientation Extraction (SOE), given a sentence and its aspect terms, the task is to determine the sentiment polarity of each aspect term (positive, negative or neutral). This article presents we present our participation in Aspect-Based Sentiment Analysis in Portuguese (ABSAPT) 2022 at IberLEF 2022. We submitted the best performing systems, achieving new state-of-the-art results on both subtasks.
Being able to extract from scientific papers their main points, key insights, and other important information, referred to here as aspects, might facilitate the process of conducting a scientific literature review. Therefore, the aim of our research is to create a tool for automatic aspect extraction from Russian-language scientific texts of any domain. In this paper, we present a cross-domain dataset of scientific texts in Russian, annotated with such aspects as Task, Contribution, Method, and Conclusion, as well as a baseline algorithm for aspect extraction, based on the multilingual BERT model fine-tuned on our data. We show that there are some differences in aspect representation in different domains, but even though our model was trained on a limited number of scientific domains, it is still able to generalize to new domains, as was proved by cross-domain experiments. The code and the dataset are available at \url{https://github.com/anna-marshalova/automatic-aspect-extraction-from-scientific-texts}.
With the rise of foundation models, a new artificial intelligence paradigm has emerged, by simply using general purpose foundation models with prompting to solve problems instead of training a separate machine learning model for each problem. Such models have been shown to have emergent properties of solving problems that they were not initially trained on. The studies for the effectiveness of such models are still quite limited. In this work, we widely study the capabilities of the ChatGPT models, namely GPT-4 and GPT-3.5, on 13 affective computing problems, namely aspect extraction, aspect polarity classification, opinion extraction, sentiment analysis, sentiment intensity ranking, emotions intensity ranking, suicide tendency detection, toxicity detection, well-being assessment, engagement measurement, personality assessment, sarcasm detection, and subjectivity detection. We introduce a framework to evaluate the ChatGPT models on regression-based problems, such as intensity ranking problems, by modelling them as pairwise ranking classification. We compare ChatGPT against more traditional NLP methods, such as end-to-end recurrent neural networks and transformers. The results demonstrate the emergent abilities of the ChatGPT models on a wide range of affective computing problems, where GPT-3.5 and especially GPT-4 have shown strong performance on many problems, particularly the ones related to sentiment, emotions, or toxicity. The ChatGPT models fell short for problems with implicit signals, such as engagement measurement and subjectivity detection.
We introduce InstructABSA, an instruction learning paradigm for Aspect-Based Sentiment Analysis (ABSA) subtasks. Our method introduces positive, negative, and neutral examples to each training sample, and instruction tune the model (Tk-Instruct) for ABSA subtasks, yielding significant performance improvements. Experimental results on the Sem Eval 2014, 15, and 16 datasets demonstrate that InstructABSA outperforms the previous state-of-the-art (SOTA) approaches on Term Extraction (ATE), Sentiment Classification(ATSC) and Sentiment Pair Extraction (ASPE) subtasks. In particular, InstructABSA outperforms the previous state-of-the-art (SOTA) on the Rest14 ATE subtask by 5.69% points, the Rest15 ATSC subtask by 9.59% points, and the Lapt14 AOPE subtask by 3.37% points, surpassing 7x larger models. We also get competitive results on AOOE, AOPE, and AOSTE subtasks indicating strong generalization ability to all subtasks. Exploring sample efficiency reveals that just 50% train data is required to get competitive results with other instruction tuning approaches. Lastly, we assess the quality of instructions and observe that InstructABSA's performance experiences a decline of ~10% when adding misleading examples.
The extraction of aspect terms is a critical step in fine-grained sentiment analysis of text. Existing approaches for this task have yielded impressive results when the training and testing data are from the same domain. However, these methods show a drastic decrease in performance when applied to cross-domain settings where the domain of the testing data differs from that of the training data. To address this lack of extensibility and robustness, we propose a novel approach for automatically constructing domain-specific knowledge graphs that contain information relevant to the identification of aspect terms. We introduce a methodology for injecting information from these knowledge graphs into Transformer models, including two alternative mechanisms for knowledge insertion: via query enrichment and via manipulation of attention patterns. We demonstrate state-of-the-art performance on benchmark datasets for cross-domain aspect term extraction using our approach and investigate how the amount of external knowledge available to the Transformer impacts model performance.
Recently, some span-based methods have achieved encouraging performances for joint aspect-sentiment analysis, which first extract aspects (aspect extraction) by detecting aspect boundaries and then classify the span-level sentiments (sentiment classification). However, most existing approaches either sequentially extract task-specific features, leading to insufficient feature interactions, or they encode aspect features and sentiment features in a parallel manner, implying that feature representation in each task is largely independent of each other except for input sharing. Both of them ignore the internal correlations between the aspect extraction and sentiment classification. To solve this problem, we novelly propose a hierarchical interactive network (HI-ASA) to model two-way interactions between two tasks appropriately, where the hierarchical interactions involve two steps: shallow-level interaction and deep-level interaction. First, we utilize cross-stitch mechanism to combine the different task-specific features selectively as the input to ensure proper two-way interactions. Second, the mutual information technique is applied to mutually constrain learning between two tasks in the output layer, thus the aspect input and the sentiment input are capable of encoding features of the other task via backpropagation. Extensive experiments on three real-world datasets demonstrate HI-ASA's superiority over baselines.
Student Evaluations of Teaching (SETs) are widely used in colleges and universities. Typically SET results are summarized for instructors in a static PDF report. The report often includes summary statistics for quantitative ratings and an unsorted list of open-ended student comments. The lack of organization and summarization of the raw comments hinders those interpreting the reports from fully utilizing informative feedback, making accurate inferences, and designing appropriate instructional improvements. In this work, we introduce a novel system, SETSum, that leverages sentiment analysis, aspect extraction, summarization, and visualization techniques to provide organized illustrations of SET findings to instructors and other reviewers. Ten university professors from diverse departments serve as evaluators of the system and all agree that SETSum helps them interpret SET results more efficiently; and 6 out of 10 instructors prefer our system over the standard static PDF report (while the remaining 4 would like to have both). This demonstrates that our work holds the potential to reform the SET reporting conventions in the future. Our code is available at https://github.com/evahuyn/SETSum
Automatic product description generation for e-commerce has witnessed significant advancement in the past decade. Product copywriting aims to attract users' interest and improve user experience by highlighting product characteristics with textual descriptions. As the services provided by e-commerce platforms become diverse, it is necessary to adapt the patterns of automatically-generated descriptions dynamically. In this paper, we report our experience in deploying an E-commerce Prefix-based Controllable Copywriting Generation (EPCCG) system into the JD.com e-commerce product recommendation platform. The development of the system contains two main components: 1) copywriting aspect extraction; 2) weakly supervised aspect labeling; 3) text generation with a prefix-based language model; 4) copywriting quality control. We conduct experiments to validate the effectiveness of the proposed EPCCG. In addition, we introduce the deployed architecture which cooperates with the EPCCG into the real-time JD.com e-commerce recommendation platform and the significant payoff since deployment.
Automatic identification of salient aspects from user reviews is especially useful for opinion analysis. There has been significant progress in utilizing weakly supervised approaches, which require only a small set of seed words for training aspect classifiers. However, there is always room for improvement. First, no weakly supervised approaches fully utilize latent hierarchies between words. Second, each seed words representation should have different latent semantics and be distinct when it represents a different aspect. In this paper, we propose HDAE, a hyperbolic disentangled aspect extractor in which a hyperbolic aspect classifier captures words latent hierarchies, and aspect-disentangled representation models the distinct latent semantics of each seed word. Compared to previous baselines, HDAE achieves average F1 performance gains of 18.2% and 24.1% on Amazon product review and restaurant review datasets, respectively. In addition, the em-bedding visualization experience demonstrates that HDAE is a more effective approach to leveraging seed words. An ablation study and a case study further attest to the effectiveness of the proposed components
The rise of pre-trained language models has yielded substantial progress in the vast majority of Natural Language Processing (NLP) tasks. However, a generic approach towards the pre-training procedure can naturally be sub-optimal in some cases. Particularly, fine-tuning a pre-trained language model on a source domain and then applying it to a different target domain, results in a sharp performance decline of the eventual classifier for many source-target domain pairs. Moreover, in some NLP tasks, the output categories substantially differ between domains, making adaptation even more challenging. This, for example, happens in the task of aspect extraction, where the aspects of interest of reviews of, e.g., restaurants or electronic devices may be very different. This paper presents a new fine-tuning scheme for BERT, which aims to address the above challenges. We name this scheme DILBERT: Domain Invariant Learning with BERT, and customize it for aspect extraction in the unsupervised domain adaptation setting. DILBERT harnesses the categorical information of both the source and the target domains to guide the pre-training process towards a more domain and category invariant representation, thus closing the gap between the domains. We show that DILBERT yields substantial improvements over state-of-the-art baselines while using a fraction of the unlabeled data, particularly in more challenging domain adaptation setups.
Current TSA evaluation in a cross-domain setup is restricted to the small set of review domains available in existing datasets. Such an evaluation is limited, and may not reflect true performance on sites like Amazon or Yelp that host diverse reviews from many domains. To address this gap, we present YASO - a new TSA evaluation dataset of open-domain user reviews. YASO contains 2,215 English sentences from dozens of review domains, annotated with target terms and their sentiment. Our analysis verifies the reliability of these annotations, and explores the characteristics of the collected data. Benchmark results using five contemporary TSA systems show there is ample room for improvement on this challenging new dataset. YASO is available at https://github.com/IBM/yaso-tsa.
Aspect-Based Sentiment Analysis (ABSA) studies the consumer opinion on the market products. It involves examining the type of sentiments as well as sentiment targets expressed in product reviews. Analyzing the language used in a review is a difficult task that requires a deep understanding of the language. In recent years, deep language models, such as BERT \cite{devlin2019bert}, have shown great progress in this regard. In this work, we propose two simple modules called Parallel Aggregation and Hierarchical Aggregation to be utilized on top of BERT for two main ABSA tasks namely Aspect Extraction (AE) and Aspect Sentiment Classification (ASC) in order to improve the model's performance. We show that applying the proposed models eliminates the need for further training of the BERT model. The source code is available on the Web for further research and reproduction of the results.
Pretrained contextualized embeddings are powerful word representations for structured prediction tasks. Recent work found that better word representations can be obtained by concatenating different types of embeddings. However, the selection of embeddings to form the best concatenated representation usually varies depending on the task and the collection of candidate embeddings, and the ever-increasing number of embedding types makes it a more difficult problem. In this paper, we propose Automated Concatenation of Embeddings (ACE) to automate the process of finding better concatenations of embeddings for structured prediction tasks, based on a formulation inspired by recent progress on neural architecture search. Specifically, a controller alternately samples a concatenation of embeddings, according to its current belief of the effectiveness of individual embedding types in consideration for a task, and updates the belief based on a reward. We follow strategies in reinforcement learning to optimize the parameters of the controller and compute the reward based on the accuracy of a task model, which is fed with the sampled concatenation as input and trained on a task dataset. Empirical results on 6 tasks and 21 datasets show that our approach outperforms strong baselines and achieves state-of-the-art performance with fine-tuned embeddings in all the evaluations.
In the context of sentiment analysis, there has been growing interest in performing a finer granularity analysis focusing on the specific aspects of the entities being evaluated. This is the goal of Aspect-Based Sentiment Analysis (ABSA) which basically involves two tasks: aspect extraction and polarity detection. The first task is responsible for discovering the aspects mentioned in the review text and the second task assigns a sentiment orientation (positive, negative, or neutral) to that aspect. Currently, the state-of-the-art in ABSA consists of the application of deep learning methods such as recurrent, convolutional and attention neural networks. The limitation of these techniques is that they require a lot of training data and are computationally expensive. In this paper, we propose a simple approach called SUAEx for aspect extraction. SUAEx is unsupervised and relies solely on the similarity of word embeddings. Experimental results on datasets from three different domains have shown that SUAEx achieves results that can outperform the state-of-the-art attention-based approach at a fraction of the time.
Multilingual sequence labeling is a task of predicting label sequences using a single unified model for multiple languages. Compared with relying on multiple monolingual models, using a multilingual model has the benefit of a smaller model size, easier in online serving, and generalizability to low-resource languages. However, current multilingual models still underperform individual monolingual models significantly due to model capacity limitations. In this paper, we propose to reduce the gap between monolingual models and the unified multilingual model by distilling the structural knowledge of several monolingual models (teachers) to the unified multilingual model (student). We propose two novel KD methods based on structure-level information: (1) approximately minimizes the distance between the student's and the teachers' structure level probability distributions, (2) aggregates the structure-level knowledge to local distributions and minimizes the distance between two local probability distributions. Our experiments on 4 multilingual tasks with 25 datasets show that our approaches outperform several strong baselines and have stronger zero-shot generalizability than both the baseline model and teacher models.
Aspect-Based Sentiment Analysis (ABSA) deals with the extraction of sentiments and their targets. Collecting labeled data for this task in order to help neural networks generalize better can be laborious and time-consuming. As an alternative, similar data to the real-world examples can be produced artificially through an adversarial process which is carried out in the embedding space. Although these examples are not real sentences, they have been shown to act as a regularization method which can make neural networks more robust. In this work, we apply adversarial training, which was put forward by Goodfellow et al. (2014), to the post-trained BERT (BERT-PT) language model proposed by Xu et al. (2019) on the two major tasks of Aspect Extraction and Aspect Sentiment Classification in sentiment analysis. After improving the results of post-trained BERT by an ablation study, we propose a novel architecture called BERT Adversarial Training (BAT) to utilize adversarial training in ABSA. The proposed model outperforms post-trained BERT in both tasks. To the best of our knowledge, this is the first study on the application of adversarial training in ABSA.
Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.
We proposed a~new accurate aspect extraction method that makes use of both word and character-based embeddings. We have conducted experiments of various models of aspect extraction using LSTM and BiLSTM including CRF enhancement on five different pre-trained word embeddings extended with character embeddings. The results revealed that BiLSTM outperforms regular LSTM, but also word embedding coverage in train and test sets profoundly impacted aspect detection performance. Moreover, the additional CRF layer consistently improves the results across different models and text embeddings. Summing up, we obtained state-of-the-art F-score results for SemEval Restaurants (85%) and Laptops (80%).
We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two weakly supervised components to identify salient opinions and form extractive summaries from multiple reviews: an aspect extractor trained under a multi-task objective, and a sentiment predictor based on multiple instance learning. We introduce an opinion summarization dataset that includes a training set of product reviews from six diverse domains and human-annotated development and test sets with gold standard aspect annotations, salience labels, and opinion summaries. Automatic evaluation shows significant improvements over baselines, and a large-scale study indicates that our opinion summaries are preferred by human judges according to multiple criteria.