Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before downloading or purchasing the apps. The potential information from the reviews can't be extracted manually, due to its exponential growth. Sentiment analysis, by machine learning algorithms employing NLP, is used to explicitly uncover and interpret the emotions. This study aims to perform the sentiment classification of the app reviews and identify the university students' behavior towards the app market. We applied machine learning algorithms using the TF-IDF text representation scheme and the performance was evaluated on the ensemble learning method. Our model was trained on Google reviews and tested on students' reviews. SVM recorded the maximum accuracy(93.37\%), F-score(0.88) on tri-gram + TF-IDF scheme. Bagging enhanced the performance of LR and NB with accuracy of 87.80\% and 85.5\% respectively.
Pivot-based neural representation models have lead to significant progress in domain adaptation for NLP. However, previous works that follow this approach utilize only labeled data from the source domain and unlabeled data from the source and target domains, but neglect to incorporate massive unlabeled corpora that are not necessarily drawn from these domains. To alleviate this, we propose PERL: A representation learning model that extends contextualized word embedding models such as BERT with pivot-based fine-tuning. PERL outperforms strong baselines across 22 sentiment classification domain adaptation setups, improves in-domain model performance, yields effective reduced-size models and increases model stability.
Contextual pretrained language models, such as BERT (Devlin et al., 2019), have made significant breakthrough in various NLP tasks by training on large scale of unlabeled text re-sources.Financial sector also accumulates large amount of financial communication text.However, there is no pretrained finance specific language models available. In this work,we address the need by pretraining a financial domain specific BERT models, FinBERT, using a large scale of financial communication corpora. Experiments on three financial sentiment classification tasks confirm the advantage of FinBERT over generic domain BERT model. The code and pretrained models are available at https://github.com/yya518/FinBERT. We hope this will be useful for practitioners and researchers working on financial NLP tasks.
Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review, while sentiment classification aims to predict a sentiment label indicating the sentiment attitude of a review. To effectively leverage the shared sentiment information in both review summarization and sentiment classification tasks, we propose a novel dual-view model that jointly improves the performance of these two tasks. In our model, an encoder first learns a context representation for the review, then a summary decoder generates a review summary word by word. After that, a source-view sentiment classifier uses the encoded context representation to predict a sentiment label for the review, while a summary-view sentiment classifier uses the decoder hidden states to predict a sentiment label for the generated summary. During training, we introduce an inconsistency loss to penalize the disagreement between these two classifiers. It helps the decoder to generate a summary to have a consistent sentiment tendency with the review and also helps the two sentiment classifiers learn from each other. Experiment results on four real-world datasets from different domains demonstrate the effectiveness of our model.
Sentiment analysis in conversations has gained increasing attention in recent years for the growing amount of applications it can serve, e.g., sentiment analysis, recommender systems, and human-robot interaction. The main difference between conversational sentiment analysis and single sentence sentiment analysis is the existence of context information which may influence the sentiment of an utterance in a dialogue. How to effectively encode contextual information in dialogues, however, remains a challenge. Existing approaches employ complicated deep learning structures to distinguish different parties in a conversation and then model the context information. In this paper, we propose a fast, compact and parameter-efficient party-ignorant framework named bidirectional emotional recurrent unit for conversational sentiment analysis. In our system, a generalized neural tensor block followed by a two-channel classifier is designed to perform context compositionality and sentiment classification, respectively. Extensive experiments on three standard datasets demonstrate that our model outperforms the state of the art in most cases.
Citations play a vital role in understanding the impact of scientific literature. Generally, citations are analyzed quantitatively whereas qualitative analysis of citations can reveal deeper insights into the impact of a scientific artifact in the community. Therefore, citation impact analysis (which includes sentiment and intent classification) enables us to quantify the quality of the citations which can eventually assist us in the estimation of ranking and impact. The contribution of this paper is two-fold. First, we benchmark the well-known language models like BERT and ALBERT along with several popular networks for both tasks of sentiment and intent classification. Second, we provide ImpactCite, which is XLNet-based method for citation impact analysis. All evaluations are performed on a set of publicly available citation analysis datasets. Evaluation results reveal that ImpactCite achieves a new state-of-the-art performance for both citation intent and sentiment classification by outperforming the existing approaches by 3.44% and 1.33% in F1-score. Therefore, we emphasize ImpactCite (XLNet-based solution) for both tasks to better understand the impact of a citation. Additional efforts have been performed to come up with CSC-Clean corpus, which is a clean and reliable dataset for citation sentiment classification.
We propose SentiBERT, a variant of BERT that effectively captures compositional sentiment semantics. The model incorporates contextualized representation with binary constituency parse tree to capture semantic composition. Comprehensive experiments demonstrate that SentiBERT achieves competitive performance on phrase-level sentiment classification. We further demonstrate that the sentiment composition learned from the phrase-level annotations on SST can be transferred to other sentiment analysis tasks as well as related tasks, such as emotion classification tasks. Moreover, we conduct ablation studies and design visualization methods to understand SentiBERT. We show that SentiBERT is better than baseline approaches in capturing negation and the contrastive relation and model the compositional sentiment semantics.
The adversarial attacks against deep neural networks on computer vision tasks have spawned many new technologies that help protect models from avoiding false predictions. Recently, word-level adversarial attacks on deep models of Natural Language Processing (NLP) tasks have also demonstrated strong power, e.g., fooling a sentiment classification neural network to make wrong decisions. Unfortunately, few previous literatures have discussed the defense of such word-level synonym substitution based attacks since they are hard to be perceived and detected. In this paper, we shed light on this problem and propose a novel defense framework called Random Substitution Encoding (RSE), which introduces a random substitution encoder into the training process of original neural networks. Extensive experiments on text classification tasks demonstrate the effectiveness of our framework on defense of word-level adversarial attacks, under various base and attack models.
By introducing a small set of additional parameters, a probe learns to solve specific linguistic tasks (e.g., dependency parsing) in a supervised manner using feature representations (e.g., contextualized embeddings). The effectiveness of such probing tasks is taken as evidence that the pre-trained model encodes linguistic knowledge. However, this approach of evaluating a language model is undermined by the uncertainty of the amount of knowledge that is learned by the probe itself. Complementary to those works, we propose a parameter-free probing technique for analyzing pre-trained language models (e.g., BERT). Our method does not require direct supervision from the probing tasks, nor do we introduce additional parameters to the probing process. Our experiments on BERT show that syntactic trees recovered from BERT using our method are significantly better than linguistically-uninformed baselines. We further feed the empirically induced dependency structures into a downstream sentiment classification task and find its improvement compatible with or even superior to a human-designed dependency schema.
Attribution methods assess the contribution of inputs to the model prediction. One way to do so is erasure: a subset of inputs is considered irrelevant if it can be removed without affecting the prediction. Though conceptually simple, erasure's objective is intractable and approximate search remains expensive with modern deep NLP models. Erasure is also susceptible to the hindsight bias: the fact that an input can be dropped does not mean that the model `knows' it can be dropped. The resulting pruning is over-aggressive and does not reflect how the model arrives at the prediction. To deal with these challenges, we introduce Differentiable Masking. DiffMask learns to mask-out subsets of the input while maintaining differentiability. The decision to include or disregard an input token is made with a simple model based on intermediate hidden layers of the analyzed model. First, this makes the approach efficient because we predict rather than search. Second, as with probing classifiers, this reveals what the network `knows' at the corresponding layers. This lets us not only plot attribution heatmaps but also analyze how decisions are formed across network layers. We use DiffMask to study BERT models on sentiment classification and question answering.
This paper explores whether the use of drug reviews and social media could be leveraged as potential alternative sources for pharmacovigilance of adverse drug reactions (ADRs). We examined the performance of BERT alongside two variants that are trained on biomedical papers, BioBERT7, and clinical notes, Clinical BERT8. A variety of 8 different BERT models were fine-tuned and compared across three different tasks in order to evaluate their relative performance to one another in the ADR tasks. The tasks include sentiment classification of drug reviews, presence of ADR in twitter postings, and named entity recognition of ADRs in twitter postings. BERT demonstrates its flexibility with high performance across all three different pharmacovigilance related tasks.
Recently, NLP has seen a surge in the usage of large pre-trained models. Users download weights of models pre-trained on large datasets, then fine-tune the weights on a task of their choice. This raises the question of whether downloading untrusted pre-trained weights can pose a security threat. In this paper, we show that it is possible to construct ``weight poisoning'' attacks where pre-trained weights are injected with vulnerabilities that expose ``backdoors'' after fine-tuning, enabling the attacker to manipulate the model prediction simply by injecting an arbitrary keyword. We show that by applying a regularization method, which we call RIPPLe, and an initialization procedure, which we call Embedding Surgery, such attacks are possible even with limited knowledge of the dataset and fine-tuning procedure. Our experiments on sentiment classification, toxicity detection, and spam detection show that this attack is widely applicable and poses a serious threat. Finally, we outline practical defenses against such attacks. Code to reproduce our experiments is available at https://github.com/neulab/RIPPLe.
Domain adaptation considers the problem of generalising a model learnt using data from a particular source domain to a different target domain. Often it is difficult to find a suitable single source to adapt from, and one must consider multiple sources. Using an unrelated source can result in sub-optimal performance, known as the \emph{negative transfer}. However, it is challenging to select the appropriate source(s) for classifying a given target instance in multi-source unsupervised domain adaptation (UDA). We model source-selection as an attention-learning problem, where we learn attention over sources for a given target instance. For this purpose, we first independently learn source-specific classification models, and a relatedness map between sources and target domains using pseudo-labelled target domain instances. Next, we learn attention-weights over the sources for aggregating the predictions of the source-specific models. Experimental results on cross-domain sentiment classification benchmarks show that the proposed method outperforms prior proposals in multi-source UDA.
To reduce the overwhelming size of Deep Neural Networks (DNN) teacher-student methodology tries to transfer knowledge from a complex teacher network to a simple student network. We instead propose a novel method called the teacher-class network consisting of a single teacher and multiple student networks (i.e. class of students). Instead of transferring knowledge to one student only, the proposed method transfers a chunk of knowledge to each student. Our students are not trained for problem-specific logits, they are trained to mimic knowledge (dense representation) learned by the teacher network thus the combined knowledge learned by the class of students can be used to solve other problems as well. The proposed teacher-class architecture is evaluated on several benchmark datasets such as MNIST, Fashion MNIST, IMDB Movie Reviews, CAMVid, CIFAR-10 and ImageNet on multiple tasks including image classification, sentiment classification and segmentation. Our approach outperforms the state of-the-art single student approach in terms of accuracy as well as computational cost while achieving 10-30 times reduction in parameters.
Aspect-based sentiment analysis (ABSA) mainly involves three subtasks: aspect term extraction, opinion term extraction, and aspect-level sentiment classification, which are typically handled in a separate or joint manner. However, previous approaches do not well exploit the interactive relations among three subtasks and do not pertinently leverage the easily available document-level labeled domain/sentiment knowledge, which restricts their performances. To address these issues, we propose a novel Iterative Multi-Knowledge Transfer Network (IMKTN) for end-to-end ABSA. For one thing, through the interactive correlations between the ABSA subtasks, our IMKTN transfers the task-specific knowledge from any two of the three subtasks to another one at the token level by utilizing a well-designed routing algorithm, that is, any two of the three subtasks will help the third one. For another, our IMKTN pertinently transfers the document-level knowledge, i.e., domain-specific and sentiment-related knowledge, to the aspect-level subtasks to further enhance the corresponding performance. Experimental results on three benchmark datasets demonstrate the effectiveness and superiority of our approach.
Targeted sentiment classification predicts the sentiment polarity on given target mentions in input texts. Dominant methods employ neural networks for encoding the input sentence and extracting relations between target mentions and their contexts. Recently, graph neural network has been investigated for integrating dependency syntax for the task, achieving the state-of-the-art results. However, existing methods do not consider dependency label information, which can be intuitively useful. To solve the problem, we investigate a novel relational graph attention network that integrates typed syntactic dependency information. Results on standard benchmarks show that our method can effectively leverage label information for improving targeted sentiment classification performances. Our final model significantly outperforms state-of-the-art syntax-based approaches.
Documents are composed of smaller pieces - paragraphs, sentences, and tokens - that have complex relationships between one another. Sentiment classification models that take into account the structure inherent in these documents have a theoretical advantage over those that do not. At the same time, transfer learning models based on language model pretraining have shown promise for document classification. However, these two paradigms have not been systematically compared and it is not clear under which circumstances one approach is better than the other. In this work we empirically compare hierarchical models and transfer learning for document-level sentiment classification. We show that non-trivial hierarchical models outperform previous baselines and transfer learning on document-level sentiment classification in five languages.
Domain-adapted sentiment classification refers to training on a labeled source domain to well infer document-level sentiment on an unlabeled target domain. Most existing relevant models involve a feature extractor and a sentiment classifier, where the feature extractor works towards learning domain-invariant features from both domains, and the sentiment classifier is trained only on the source domain to guide the feature extractor. As such, they lack a mechanism to use sentiment polarity lying in the target domain. To improve domain-adapted sentiment classification by learning sentiment from the target domain as well, we devise a novel deep adversarial mutual learning approach involving two groups of feature extractors, domain discriminators, sentiment classifiers, and label probers. The domain discriminators enable the feature extractors to obtain domain-invariant features. Meanwhile, the label prober in each group explores document sentiment polarity of the target domain through the sentiment prediction generated by the classifier in the peer group, and guides the learning of the feature extractor in its own group. The proposed approach achieves the mutual learning of the two groups in an end-to-end manner. Experiments on multiple public datasets indicate our method obtains the state-of-the-art performance, validating the effectiveness of mutual learning through label probers.
Aspect-Based Sentiment Analysis (ABSA) deals with the extraction of sentiments and their targets. Collecting labeled data for this task in order to help neural networks generalize better can be laborious and time-consuming. As an alternative, similar data to the real-world examples can be produced artificially through an adversarial process which is carried out in the embedding space. Although these examples are not real sentences, they have been shown to act as a regularization method which can make neural networks more robust. In this work, we apply adversarial training, which was put forward by Goodfellow et al. (2014), to the post-trained BERT (BERT-PT) language model proposed by Xu et al. (2019) on the two major tasks of Aspect Extraction and Aspect Sentiment Classification in sentiment analysis. After improving the results of post-trained BERT by an ablation study, we propose a novel architecture called BERT Adversarial Training (BAT) to utilize adversarial training in ABSA. The proposed model outperforms post-trained BERT in both tasks. To the best of our knowledge, this is the first study on the application of adversarial training in ABSA.
Nowadays, an abundance of short text is being generated that uses nonstandard writing styles influenced by regional languages. Such informal and code-switched content are under-resourced in terms of labeled datasets and language models even for popular tasks like sentiment classification. In this work, we (1) present a labeled dataset called MultiSenti for sentiment classification of code-switched informal short text, (2) explore the feasibility of adapting resources from a resource-rich language for an informal one, and (3) propose a deep learning-based model for sentiment classification of code-switched informal short text. We aim to achieve this without any lexical normalization, language translation, or code-switching indication. The performance of the proposed models is compared with three existing multilingual sentiment classification models. The results show that the proposed model performs better in general and adapting character-based embeddings yield equivalent performance while being computationally more efficient than training word-based domain-specific embeddings.