With the advent of foundation models, prompt tuning has positioned itself as an important technique for directing model behaviors and eliciting desired responses. Prompt tuning regards selecting appropriate keywords included into the input, thereby adapting to the downstream task without adjusting or fine-tuning the model parameters. There is a wide range of work in prompt tuning, from approaches that directly harness the backpropagated gradient signals from the model, to those employing black-box optimization such as reinforcement learning (RL) methods. Our primary focus is on RLPrompt, which aims to find optimal prompt tokens leveraging soft Q-learning. While the results show promise, we have observed that the prompts frequently appear unnatural, which impedes their interpretability. We address this limitation by using sparse Tsallis entropy regularization, a principled approach to filtering out unlikely tokens from consideration. We extensively evaluate our approach across various tasks, including few-shot text classification, unsupervised text style transfer, and textual inversion from images. The results indicate a notable improvement over baselines, highlighting the efficacy of our approach in addressing the challenges of prompt tuning. Moreover, we show that the prompts discovered using our method are more natural and interpretable compared to those from other baselines.
We study the problem of continual test-time adaption where the goal is to adapt a source pre-trained model to a sequence of unlabelled target domains at test time. Existing methods on test-time training suffer from several limitations: (1) Mismatch between the feature extractor and classifier; (2) Interference between the main and self-supervised tasks; (3) Lack of the ability to quickly adapt to the current distribution. In light of these challenges, we propose a cascading paradigm that simultaneously updates the feature extractor and classifier at test time, mitigating the mismatch between them and enabling long-term model adaptation. The pre-training of our model is structured within a meta-learning framework, thereby minimizing the interference between the main and self-supervised tasks and encouraging fast adaptation in the presence of limited unlabelled data. Additionally, we introduce innovative evaluation metrics, average accuracy and forward transfer, to effectively measure the model's adaptation capabilities in dynamic, real-world scenarios. Extensive experiments and ablation studies demonstrate the superiority of our approach in a range of tasks including image classification, text classification, and speech recognition.
We introduce NOVIC, an innovative real-time uNconstrained Open Vocabulary Image Classifier that uses an autoregressive transformer to generatively output classification labels as language. Leveraging the extensive knowledge of CLIP models, NOVIC harnesses the embedding space to enable zero-shot transfer from pure text to images. Traditional CLIP models, despite their ability for open vocabulary classification, require an exhaustive prompt of potential class labels, restricting their application to images of known content or context. To address this, we propose an "object decoder" model that is trained on a large-scale 92M-target dataset of templated object noun sets and LLM-generated captions to always output the object noun in question. This effectively inverts the CLIP text encoder and allows textual object labels from essentially the entire English language to be generated directly from image-derived embedding vectors, without requiring any a priori knowledge of the potential content of an image, and without any label biases. The trained decoders are tested on a mix of manually and web-curated datasets, as well as standard image classification benchmarks, and achieve fine-grained prompt-free prediction scores of up to 87.5%, a strong result considering the model must work for any conceivable image and without any contextual clues.
Average hold time is a concern for call centers because it affects customer satisfaction. Contact centers should instruct their agents to use special on-hold scripts to maintain positive interactions with clients. This study presents a natural language processing model that detects on-hold phrases in customer service calls transcribed by automatic speech recognition technology. The task of finding hold scripts in dialogue was formulated as a multiclass text classification problem with three mutually exclusive classes: scripts for putting a client on hold, scripts for returning to a client, and phrases irrelevant to on-hold scripts. We collected an in-house dataset of calls and labeled each dialogue turn in each call. We fine-tuned RuBERT on the dataset by exploring various hyperparameter sets and achieved high model performance. The developed model can help agent monitoring by providing a way to check whether an agent follows predefined on-hold scripts.
We study open-world multi-label text classification under extremely weak supervision (XWS), where the user only provides a brief description for classification objectives without any labels or ground-truth label space. Similar single-label XWS settings have been explored recently, however, these methods cannot be easily adapted for multi-label. We observe that (1) most documents have a dominant class covering the majority of content and (2) long-tail labels would appear in some documents as a dominant class. Therefore, we first utilize the user description to prompt a large language model (LLM) for dominant keyphrases of a subset of raw documents, and then construct a (initial) label space via clustering. We further apply a zero-shot multi-label classifier to locate the documents with small top predicted scores, so we can revisit their dominant keyphrases for more long-tail labels. We iterate this process to discover a comprehensive label space and construct a multi-label classifier as a novel method, X-MLClass. X-MLClass exhibits a remarkable increase in ground-truth label space coverage on various datasets, for example, a 40% improvement on the AAPD dataset over topic modeling and keyword extraction methods. Moreover, X-MLClass achieves the best end-to-end multi-label classification accuracy.
The COVID-19 pandemic exposed significant weaknesses in the healthcare information system. The overwhelming volume of misinformation on social media and other socioeconomic factors created extraordinary challenges to motivate people to take proper precautions and get vaccinated. In this context, our work explored a novel direction by analyzing an extensive dataset collected over two years, identifying the topics de/motivating the public about COVID-19 vaccination. We analyzed these topics based on time, geographic location, and political orientation. We noticed that while the motivating topics remain the same over time and geographic location, the demotivating topics change rapidly. We also identified that intrinsic motivation, rather than external mandate, is more advantageous to inspire the public. This study addresses scientific communication and public motivation in social media. It can help public health officials, policymakers, and social media platforms develop more effective messaging strategies to cut through the noise of misinformation and educate the public about scientific findings.
Spiking neural networks (SNNs) offer a promising pathway to implement deep neural networks (DNNs) in a more energy-efficient manner since their neurons are sparsely activated and inferences are event-driven. However, there have been very few works that have demonstrated the efficacy of SNNs in language tasks partially because it is non-trivial to represent words in the forms of spikes and to deal with variable-length texts by SNNs. This work presents a "conversion + fine-tuning" two-step method for training SNNs for text classification and proposes a simple but effective way to encode pre-trained word embeddings as spike trains. We show empirically that after fine-tuning with surrogate gradients, the converted SNNs achieve comparable results to their DNN counterparts with much less energy consumption across multiple datasets for both English and Chinese. We also show that such SNNs are more robust to adversarial attacks than DNNs.
Hierarchical text classification (HTC) is an important task with broad applications, while few-shot HTC has gained increasing interest recently. While in-context learning (ICL) with large language models (LLMs) has achieved significant success in few-shot learning, it is not as effective for HTC because of the expansive hierarchical label sets and extremely-ambiguous labels. In this work, we introduce the first ICL-based framework with LLM for few-shot HTC. We exploit a retrieval database to identify relevant demonstrations, and an iterative policy to manage multi-layer hierarchical labels. Particularly, we equip the retrieval database with HTC label-aware representations for the input texts, which is achieved by continual training on a pretrained language model with masked language modeling (MLM), layer-wise classification (CLS, specifically for HTC), and a novel divergent contrastive learning (DCL, mainly for adjacent semantically-similar labels) objective. Experimental results on three benchmark datasets demonstrate superior performance of our method, and we can achieve state-of-the-art results in few-shot HTC.
In the field of crisis/disaster informatics, social media is increasingly being used for improving situational awareness to inform response and relief efforts. Efficient and accurate text classification tools have been a focal area of investigation in crisis informatics. However, current methods mostly rely on single-label text classification models, which fails to capture different insights embedded in dynamic and multifaceted disaster-related social media data. This study introduces a novel approach to disaster text classification by enhancing a pre-trained Large Language Model (LLM) through instruction fine-tuning targeted for multi-label classification of disaster-related tweets. Our methodology involves creating a comprehensive instruction dataset from disaster-related tweets, which is then used to fine-tune an open-source LLM, thereby embedding it with disaster-specific knowledge. This fine-tuned model can classify multiple aspects of disaster-related information simultaneously, such as the type of event, informativeness, and involvement of human aid, significantly improving the utility of social media data for situational awareness in disasters. The results demonstrate that this approach enhances the categorization of critical information from social media posts, thereby facilitating a more effective deployment for situational awareness during emergencies. This research paves the way for more advanced, adaptable, and robust disaster management tools, leveraging the capabilities of LLMs to improve real-time situational awareness and response strategies in disaster scenarios.
Since the Transformer architecture emerged, language model development has grown, driven by their promising potential. Releasing these models into production requires properly understanding their behavior, particularly in sensitive domains like medicine. Despite this need, the medical literature still lacks practical assessment of pre-trained language models, which are especially valuable in settings where only consumer-grade computational resources are available. To address this gap, we have conducted a comprehensive survey of language models in the medical field and evaluated a subset of these for medical text classification and conditional text generation. The subset includes 53 models with 110 million to 13 billion parameters, spanning the Transformer-based model families and knowledge domains. Different approaches are employed for text classification, including zero-shot learning, enabling tuning without the need to train the model. These approaches are helpful in our target settings, where many users of language models find themselves. The results reveal remarkable performance across the tasks and datasets evaluated, underscoring the potential of certain models to contain medical knowledge, even without domain specialization. This study thus advocates for further exploration of model applications in medical contexts, particularly in computational resource-constrained settings, to benefit a wide range of users. The code is available on https://github.com/anpoc/Language-models-in-medicine.
The Wilson-Cowan model for metapopulation, a Neural Mass Network Model, treats different subcortical regions of the brain as connected nodes, with connections representing various types of structural, functional, or effective neuronal connectivity between these regions. Each region comprises interacting populations of excitatory and inhibitory cells, consistent with the standard Wilson-Cowan model. By incorporating stable attractors into such a metapopulation model's dynamics, we transform it into a learning algorithm capable of achieving high image and text classification accuracy. We test it on MNIST and Fashion MNIST, in combination with convolutional neural networks, on CIFAR-10 and TF-FLOWERS, and, in combination with a transformer architecture (BERT), on IMDB, always showing high classification accuracy. These numerical evaluations illustrate that minimal modifications to the Wilson-Cowan model for metapopulation can reveal unique and previously unobserved dynamics.
User Stories record what must be built in projects that use agile practices. User Stories serve both to estimate effort, generally measured in Story Points, and to plan what should be done in a Sprint. Therefore, it is essential to train software engineers on how to create simple, easily readable, and comprehensive User Stories. For that reason, we designed, implemented, applied, and evaluated a web application called User Story Tutor (UST). UST checks the description of a given User Story for readability, and if needed, recommends appropriate practices for improvement. UST also estimates a User Story effort in Story Points using Machine Learning techniques. As such UST may support the continuing education of agile development teams when writing and reviewing User Stories. UST's ease of use was evaluated by 40 agile practitioners according to the Technology Acceptance Model (TAM) and AttrakDiff. The TAM evaluation averages were good in almost all considered variables. Application of the AttrakDiff evaluation framework produced similar good results. Apparently, UST can be used with good reliability. Applying UST to assist in the construction of User Stories is a viable technique that, at the very least, can be used by agile developments to complement and enhance current User Story creation.
Zero-shot text learning enables text classifiers to handle unseen classes efficiently, alleviating the need for task-specific training data. A simple approach often relies on comparing embeddings of query (text) to those of potential classes. However, the embeddings of a simple query sometimes lack rich contextual information, which hinders the classification performance. Traditionally, this has been addressed by improving the embedding model with expensive training. We introduce QZero, a novel training-free knowledge augmentation approach that reformulates queries by retrieving supporting categories from Wikipedia to improve zero-shot text classification performance. Our experiments across six diverse datasets demonstrate that QZero enhances performance for state-of-the-art static and contextual embedding models without the need for retraining. Notably, in News and medical topic classification tasks, QZero improves the performance of even the largest OpenAI embedding model by at least 5% and 3%, respectively. Acting as a knowledge amplifier, QZero enables small word embedding models to achieve performance levels comparable to those of larger contextual models, offering the potential for significant computational savings. Additionally, QZero offers meaningful insights that illuminate query context and verify topic relevance, aiding in understanding model predictions. Overall, QZero improves embedding-based zero-shot classifiers while maintaining their simplicity. This makes it particularly valuable for resource-constrained environments and domains with constantly evolving information.
Recent evaluations of cross-domain text classification models aim to measure the ability of a model to obtain domain-invariant performance in a target domain given labeled samples in a source domain. The primary strategy for this evaluation relies on assumed differences between source domain samples and target domain samples in benchmark datasets. This evaluation strategy fails to account for the similarity between source and target domains, and may mask when models fail to transfer learning to specific target samples which are highly dissimilar from the source domain. We introduce Depth $F_1$, a novel cross-domain text classification performance metric. Designed to be complementary to existing classification metrics such as $F_1$, Depth $F_1$ measures how well a model performs on target samples which are dissimilar from the source domain. We motivate this metric using standard cross-domain text classification datasets and benchmark several recent cross-domain text classification models, with the goal of enabling in-depth evaluation of the semantic generalizability of cross-domain text classification models.
While fine-tuning of pre-trained language models generally helps to overcome the lack of labelled training samples, it also displays model performance instability. This instability mainly originates from randomness in initialisation or data shuffling. To address this, researchers either modify the training process or augment the available samples, which typically results in increased computational costs. We propose a new mitigation strategy, called Delayed Ensemble with Noisy Interpolation (DENI), that leverages the strengths of ensembling, noise regularisation and model interpolation, while retaining computational efficiency. We compare DENI with 9 representative mitigation strategies across 3 models, 4 tuning strategies and 7 text classification datasets. We show that: 1) DENI outperforms the best performing mitigation strategy (Ensemble), while using only a fraction of its cost; 2) the mitigation strategies are beneficial for parameter-efficient fine-tuning (PEFT) methods, outperforming full fine-tuning in specific cases; and 3) combining DENI with data augmentation often leads to even more effective instability mitigation.
Large Language Models (LLMs) changed the way we design and interact with software systems. Their ability to process and extract information from text has drastically improved productivity in a number of routine tasks. Developers that want to include these models in their software stack, however, face a dreadful challenge: debugging LLMs' inconsistent behavior across minor variations of the prompt. We therefore introduce two metrics for classification tasks, namely sensitivity and consistency, which are complementary to task performance. First, sensitivity measures changes of predictions across rephrasings of the prompt, and does not require access to ground truth labels. Instead, consistency measures how predictions vary across rephrasings for elements of the same class. We perform an empirical comparison of these metrics on text classification tasks, using them as guideline for understanding failure modes of the LLM. Our hope is that sensitivity and consistency will be helpful to guide prompt engineering and obtain LLMs that balance robustness with performance.
Mixture-of-Experts (MoE) has been demonstrated as an efficient method to scale up models. By dynamically and sparsely selecting activated experts, MoE can effectively reduce computational costs. Despite the success, we observe that many tokens in the MoE models have uncertain routing results. These tokens have nearly equal scores for choosing each expert, and we demonstrate that this uncertainty can lead to incorrect selections. Inspired by the Global Workspace Theory (GWT), we propose a new fine-tuning method, GW-MoE, to address this issue. The core idea is to broadcast the uncertain tokens across experts during fine-tuning. Therefore, these tokens can acquire the necessary knowledge from any expert during inference and become less sensitive to the choice. GW-MoE does not introduce additional inference overhead. We validate that GW can mitigate the uncertain problem and consistently improve in different tasks (text classification, question answering, summarization, code generation, and mathematical problem solving) and model sizes (650M and 8B parameters).
In the context of text classification, the financial burden of annotation exercises for creating training data is a critical issue. Active learning techniques, particularly those rooted in uncertainty sampling, offer a cost-effective solution by pinpointing the most instructive samples for manual annotation. Similarly, Large Language Models (LLMs) such as GPT-3.5 provide an alternative for automated annotation but come with concerns regarding their reliability. This study introduces a novel methodology that integrates human annotators and LLMs within an Active Learning framework. We conducted evaluations on three public datasets. IMDB for sentiment analysis, a Fake News dataset for authenticity discernment, and a Movie Genres dataset for multi-label classification.The proposed framework integrates human annotation with the output of LLMs, depending on the model uncertainty levels. This strategy achieves an optimal balance between cost efficiency and classification performance. The empirical results show a substantial decrease in the costs associated with data annotation while either maintaining or improving model accuracy.
The widespread popularity of Large Language Models (LLMs), partly due to their unique ability to perform in-context learning, has also brought to light the importance of ethical and safety considerations when deploying these pre-trained models. In this work, we focus on investigating machine unlearning for LLMs motivated by data protection regulations. In contrast to the growing literature on fine-tuning methods to achieve unlearning, we focus on a comparatively lightweight alternative called soft prompting to realize the unlearning of a subset of training data. With losses designed to enforce forgetting as well as utility preservation, our framework \textbf{S}oft \textbf{P}rompting for \textbf{U}n\textbf{l}earning (SPUL) learns prompt tokens that can be appended to an arbitrary query to induce unlearning of specific examples at inference time without updating LLM parameters. We conduct a rigorous evaluation of the proposed method and our results indicate that SPUL can significantly improve the trade-off between utility and forgetting in the context of text classification and question answering with LLMs. We further validate our method using multiple LLMs to highlight the scalability of our framework and provide detailed insights into the choice of hyperparameters and the influence of the size of unlearning data. Our implementation is available at \url{https://github.com/karuna-bhaila/llm_unlearning}.
For extremely weak-supervised text classification, pioneer research generates pseudo labels by mining texts similar to the class names from the raw corpus, which may end up with very limited or even no samples for the minority classes. Recent works have started to generate the relevant texts by prompting LLMs using the class names or definitions; however, there is a high risk that LLMs cannot generate in-distribution (i.e., similar to the corpus where the text classifier will be applied) data, leading to ungeneralizable classifiers. In this paper, we combine the advantages of these two approaches and propose to bridge the gap via a novel framework, \emph{text grafting}, which aims to obtain clean and near-distribution weak supervision for minority classes. Specifically, we first use LLM-based logits to mine masked templates from the raw corpus, which have a high potential for data synthesis into the target minority class. Then, the templates are filled by state-of-the-art LLMs to synthesize near-distribution texts falling into minority classes. Text grafting shows significant improvement over direct mining or synthesis on minority classes. We also use analysis and case studies to comprehend the property of text grafting.