A community needs assessment is a tool used by non-profits and government agencies to quantify the strengths and issues of a community, allowing them to allocate their resources better. Such approaches are transitioning towards leveraging social media conversations to analyze the needs of communities and the assets already present within them. However, manual analysis of exponentially increasing social media conversations is challenging. There is a gap in the present literature in computationally analyzing how community members discuss the strengths and needs of the community. To address this gap, we introduce the task of identifying, extracting, and categorizing community needs and assets from conversational data using sophisticated natural language processing methods. To facilitate this task, we introduce the first dataset about community needs and assets consisting of 3,511 conversations from Reddit, annotated using crowdsourced workers. Using this dataset, we evaluate an utterance-level classification model compared to sentiment classification and a popular large language model (in a zero-shot setting), where we find that our model outperforms both baselines at an F1 score of 94% compared to 49% and 61% respectively. Furthermore, we observe through our study that conversations about needs have negative sentiments and emotions, while conversations about assets focus on location and entities. The dataset is available at https://github.com/towhidabsar/CommunityNeeds.
The ability to generate sentiment-controlled feedback in response to multimodal inputs comprising text and images addresses a critical gap in human-computer interaction. This capability allows systems to provide empathetic, accurate, and engaging responses, with useful applications in education, healthcare, marketing, and customer service. To this end, we have constructed a large-scale Controllable Multimodal Feedback Synthesis (CMFeed) dataset and propose a controllable feedback synthesis system. The system features an encoder, decoder, and controllability block for textual and visual inputs. It extracts features using a transformer and Faster R-CNN networks, combining them to generate feedback. The CMFeed dataset includes images, texts, reactions to the posts, human comments with relevance scores, and reactions to these comments. These reactions train the model to produce feedback with specified sentiments, achieving a sentiment classification accuracy of 77.23\%, which is 18.82\% higher than the accuracy without controllability. The system also incorporates a similarity module for assessing feedback relevance through rank-based metrics and an interpretability technique to analyze the contributions of textual and visual features during feedback generation. Access to the CMFeed dataset and the system's code is available at https://github.com/MIntelligence-Group/CMFeed.
Recent work has shown the defense of 01 loss sign activation neural networks against image classification adversarial attacks. A public challenge to attack the models on CIFAR10 dataset remains undefeated. We ask the following question in this study: are 01 loss sign activation neural networks hard to deceive with a popular black box text adversarial attack program called TextFooler? We study this question on four popular text classification datasets: IMDB reviews, Yelp reviews, MR sentiment classification, and AG news classification. We find that our 01 loss sign activation network is much harder to attack with TextFooler compared to sigmoid activation cross entropy and binary neural networks. We also study a 01 loss sign activation convolutional neural network with a novel global pooling step specific to sign activation networks. With this new variation we see a significant gain in adversarial accuracy rendering TextFooler practically useless against it. We make our code freely available at \url{https://github.com/zero-one-loss/wordcnn01} and \url{https://github.com/xyzacademic/mlp01example}. Our work here suggests that 01 loss sign activation networks could be further developed to create fool proof models against text adversarial attacks.
Large Language Models (LLMs) have shown remarkable capabilities across a wide variety of Natural Language Processing (NLP) tasks and have attracted attention from multiple domains, including financial services. Despite the extensive research into general-domain LLMs, and their immense potential in finance, Financial LLM (FinLLM) research remains limited. This survey provides a comprehensive overview of FinLLMs, including their history, techniques, performance, and opportunities and challenges. Firstly, we present a chronological overview of general-domain Pre-trained Language Models (PLMs) through to current FinLLMs, including the GPT-series, selected open-source LLMs, and financial LMs. Secondly, we compare five techniques used across financial PLMs and FinLLMs, including training methods, training data, and fine-tuning methods. Thirdly, we summarize the performance evaluations of six benchmark tasks and datasets. In addition, we provide eight advanced financial NLP tasks and datasets for developing more sophisticated FinLLMs. Finally, we discuss the opportunities and the challenges facing FinLLMs, such as hallucination, privacy, and efficiency. To support AI research in finance, we compile a collection of accessible datasets and evaluation benchmarks on GitHub.
Understanding the importance of the inputs on the output is useful across many tasks. This work provides an information-theoretic framework to analyse the influence of inputs for text classification tasks. Natural language processing (NLP) tasks take either a single element input or multiple element inputs to predict an output variable, where an element is a block of text. Each text element has two components: an associated semantic meaning and a linguistic realization. Multiple-choice reading comprehension (MCRC) and sentiment classification (SC) are selected to showcase the framework. For MCRC, it is found that the context influence on the output compared to the question influence reduces on more challenging datasets. In particular, more challenging contexts allow a greater variation in complexity of questions. Hence, test creators need to carefully consider the choice of the context when designing multiple-choice questions for assessment. For SC, it is found the semantic meaning of the input text dominates (above 80\% for all datasets considered) compared to its linguistic realisation when determining the sentiment. The framework is made available at: https://github.com/WangLuran/nlp-element-influence
Fine-tuning large pre-trained language models (LLMs) on particular datasets is a commonly employed strategy in Natural Language Processing (NLP) classification tasks. However, this approach usually results in a loss of models generalizability. In this paper, we present a framework that allows for maintaining generalizability, and enhances the performance on the downstream task by utilizing task-specific context attribution. We show that a linear transformation of the text representation from any transformer model using the task-specific concept operator results in a projection onto the latent concept space, referred to as context attribution in this paper. The specific concept operator is optimized during the supervised learning stage via novel loss functions. The proposed framework demonstrates that context attribution of the text representation for each task objective can improve the capacity of the discriminator function and thus achieve better performance for the classification task. Experimental results on three datasets, namely HateXplain, IMDB reviews, and Social Media Attributions, illustrate that the proposed model attains superior accuracy and generalizability. Specifically, for the non-fine-tuned BERT on the HateXplain dataset, we observe 8% improvement in accuracy and 10% improvement in F1-score. Whereas for the IMDB dataset, fine-tuned state-of-the-art XLNet is outperformed by 1% for both accuracy and F1-score. Furthermore, in an out-of-domain cross-dataset test, DistilBERT fine-tuned on the IMDB dataset in conjunction with the proposed model improves the F1-score on the HateXplain dataset by 7%. For the Social Media Attributions dataset of YouTube comments, we observe 5.2% increase in F1-metric. The proposed framework is implemented with PyTorch and provided open-source on GitHub.
Instruction-tuned Large Language Models (LLMs) excel at many tasks and will even explain their reasoning, so-called self-explanations. However, convincing and wrong self-explanations can lead to unsupported confidence in LLMs, thus increasing risk. Therefore, it's important to measure if self-explanations truly reflect the model's behavior. Such a measure is called interpretability-faithfulness and is challenging to perform since the ground truth is inaccessible, and many LLMs only have an inference API. To address this, we propose employing self-consistency checks to measure faithfulness. For example, if an LLM says a set of words is important for making a prediction, then it should not be able to make its prediction without these words. While self-consistency checks are a common approach to faithfulness, they have not previously been successfully applied to LLM self-explanations for counterfactual, feature attribution, and redaction explanations. Our results demonstrate that faithfulness is explanation, model, and task-dependent, showing self-explanations should not be trusted in general. For example, with sentiment classification, counterfactuals are more faithful for Llama2, feature attribution for Mistral, and redaction for Falcon 40B.
Turkish is one of the most popular languages in the world. Wide us of this language on social media platforms such as Twitter, Instagram, or Tiktok and strategic position of the country in the world politics makes it appealing for the social network researchers and industry. To address this need, we introduce TurkishBERTweet, the first large scale pre-trained language model for Turkish social media built using almost 900 million tweets. The model shares the same architecture as base BERT model with smaller input length, making TurkishBERTweet lighter than BERTurk and can have significantly lower inference time. We trained our model using the same approach for RoBERTa model and evaluated on two text classification tasks: Sentiment Classification and Hate Speech Detection. We demonstrate that TurkishBERTweet outperforms the other available alternatives on generalizability and its lower inference time gives significant advantage to process large-scale datasets. We also compared our models with the commercial OpenAI solutions in terms of cost and performance to demonstrate TurkishBERTweet is scalable and cost-effective solution. As part of our research, we released TurkishBERTweet and fine-tuned LoRA adapters for the mentioned tasks under the MIT License to facilitate future research and applications on Turkish social media. Our TurkishBERTweet model is available at: https://github.com/ViralLab/TurkishBERTweet
While performance of many text classification tasks has been recently improved due to Pre-trained Language Models (PLMs), in this paper we show that they still suffer from a performance gap when the underlying distribution of topics changes. For example, a genre classifier trained on \textit{political} topics often fails when tested on documents about \textit{sport} or \textit{medicine}. In this work, we quantify this phenomenon empirically with a large corpus and a large set of topics. Consequently, we verify that domain transfer remains challenging both for classic PLMs, such as BERT, and for modern large models, such as GPT-3. We also suggest and successfully test a possible remedy: after augmenting the training dataset with topically-controlled synthetic texts, the F1 score improves by up to 50\% for some topics, nearing on-topic training results, while others show little to no improvement. While our empirical results focus on genre classification, our methodology is applicable to other classification tasks such as gender, authorship, or sentiment classification. The code and data to replicate the experiments are available at https://github.com/dminus1/genre
We propose a causal interpretation of self-attention in the Transformer neural network architecture. We interpret self-attention as a mechanism that estimates a structural equation model for a given input sequence of symbols (tokens). The structural equation model can be interpreted, in turn, as a causal structure over the input symbols under the specific context of the input sequence. Importantly, this interpretation remains valid in the presence of latent confounders. Following this interpretation, we estimate conditional independence relations between input symbols by calculating partial correlations between their corresponding representations in the deepest attention layer. This enables learning the causal structure over an input sequence using existing constraint-based algorithms. In this sense, existing pre-trained Transformers can be utilized for zero-shot causal-discovery. We demonstrate this method by providing causal explanations for the outcomes of Transformers in two tasks: sentiment classification (NLP) and recommendation.
In the financial domain, conducting entity-level sentiment analysis is crucial for accurately assessing the sentiment directed toward a specific financial entity. To our knowledge, no publicly available dataset currently exists for this purpose. In this work, we introduce an entity-level sentiment classification dataset, called \textbf{FinEntity}, that annotates financial entity spans and their sentiment (positive, neutral, and negative) in financial news. We document the dataset construction process in the paper. Additionally, we benchmark several pre-trained models (BERT, FinBERT, etc.) and ChatGPT on entity-level sentiment classification. In a case study, we demonstrate the practical utility of using FinEntity in monitoring cryptocurrency markets. The data and code of FinEntity is available at \url{https://github.com/yixuantt/FinEntity}
Recently, Target-oriented Multimodal Sentiment Classification (TMSC) has gained significant attention among scholars. However, current multimodal models have reached a performance bottleneck. To investigate the causes of this problem, we perform extensive empirical evaluation and in-depth analysis of the datasets to answer the following questions: Q1: Are the modalities equally important for TMSC? Q2: Which multimodal fusion modules are more effective? Q3: Do existing datasets adequately support the research? Our experiments and analyses reveal that the current TMSC systems primarily rely on the textual modality, as most of targets' sentiments can be determined solely by text. Consequently, we point out several directions to work on for the TMSC task in terms of model design and dataset construction. The code and data can be found in https://github.com/Junjie-Ye/RethinkingTMSC.
As impact of COVID-19 pandemic winds down, both individuals and society gradually return to pre-pandemic activities. This study aims to explore how people's emotions have changed from the pre-pandemic during the pandemic to post-emergency period and whether it has returned to pre-pandemic level. We collected Reddit data in 2019 (pre-pandemic), 2020 (peak pandemic), 2021, and 2022 (late stages of pandemic, transitioning period to post-emergency period) from subreddits in 128 universities/colleges in the U.S., and a set of school-level characteristics. We predicted two sets of sentiments from a pre-trained Robustly Optimized BERT pre-training approach (RoBERTa) and graph attention network (GAT) that leverages both rich semantic and relational information among posted messages and then applied a logistic stacking method to obtain the final sentiment classification. After obtaining sentiment label for each message, we used a generalized linear mixed-effects model to estimate temporal trend in sentiment from 2019 to 2022 and how school-level factors may affect sentiment. Compared to the year 2019, the odds of negative sentiment in years 2020, 2021, and 2022 are 24%, 4.3%, and 10.3% higher, respectively, which are all statistically significant(adjusted $p$<0.05). Our study findings suggest a partial recovery in the sentiment composition in the post-pandemic-emergency era. The results align with common expectations and provide a detailed quantification of how sentiments have evolved from 2019 to 2022.
Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis challenges models to understand text holistically while also extracting nuanced information. With the rise of Large Language Models(LLMs), new avenues for sentiment analysis have opened. This paper proposes enhancing performance by leveraging the Mutual Reinforcement Effect(MRE) between individual words and the overall text. It delves into how word polarity influences the overarching sentiment of a passage. To support our research, we annotated four novel Sentiment Text Classification and Part of Speech(SCPOS) datasets, building upon existing sentiment classification datasets. Furthermore, we developed a Universal Sentiment Analysis(USA) model, with a 7-billion parameter size. Experimental results revealed that our model surpassed the performance of gpt-3.5-turbo across all four datasets, underscoring the significance of MRE in sentiment analysis.
Aspect-based sentiment classification is a crucial problem in fine-grained sentiment analysis, which aims to predict the sentiment polarity of the given aspect according to its context. Previous works have made remarkable progress in leveraging attention mechanism to extract opinion words for different aspects. However, a persistent challenge is the effective management of semantic mismatches, which stem from attention mechanisms that fall short in adequately aligning opinions words with their corresponding aspect in multi-aspect sentences. To address this issue, we propose a novel Aspect-oriented Opinion Alignment Network (AOAN) to capture the contextual association between opinion words and the corresponding aspect. Specifically, we first introduce a neighboring span enhanced module which highlights various compositions of neighboring words and given aspects. In addition, we design a multi-perspective attention mechanism that align relevant opinion information with respect to the given aspect. Extensive experiments on three benchmark datasets demonstrate that our model achieves state-of-the-art results. The source code is available at https://github.com/AONE-NLP/ABSA-AOAN.
Financial sentiment analysis plays a crucial role in decoding market trends and guiding strategic trading decisions. Despite the deployment of advanced deep learning techniques and language models to refine sentiment analysis in finance, this study breaks new ground by investigating the potential of large language models, particularly ChatGPT 3.5, in financial sentiment analysis, with a strong emphasis on the foreign exchange market (forex). Employing a zero-shot prompting approach, we examine multiple ChatGPT prompts on a meticulously curated dataset of forex-related news headlines, measuring performance using metrics such as precision, recall, f1-score, and Mean Absolute Error (MAE) of the sentiment class. Additionally, we probe the correlation between predicted sentiment and market returns as an additional evaluation approach. ChatGPT, compared to FinBERT, a well-established sentiment analysis model for financial texts, exhibited approximately 35\% enhanced performance in sentiment classification and a 36\% higher correlation with market returns. By underlining the significance of prompt engineering, particularly in zero-shot contexts, this study spotlights ChatGPT's potential to substantially boost sentiment analysis in financial applications. By sharing the utilized dataset, our intention is to stimulate further research and advancements in the field of financial services.
Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment of a piece of text (e.g., positive or negative), as well as identifying specific emotions or opinions expressed in the text, that involves the use of advanced machine and deep learning techniques. Recently, transformer-based language models make this task of human emotion analysis intuitive, thanks to the attention mechanism and parallel computation. These advantages make such models very powerful on linguistic tasks, unlike recurrent neural networks that spend a lot of time on sequential processing, making them prone to fail when it comes to processing long text. The scope of our paper aims to study the behaviour of the cutting-edge Transformer-based language models on opinion mining and provide a high-level comparison between them to highlight their key particularities. Additionally, our comparative study shows leads and paves the way for production engineers regarding the approach to focus on and is useful for researchers as it provides guidelines for future research subjects.
Pre-trained models for Czech Natural Language Processing are often evaluated on purely linguistic tasks (POS tagging, parsing, NER) and relatively simple classification tasks such as sentiment classification or article classification from a single news source. As an alternative, we present CZEch~NEws~Classification~dataset (CZE-NEC), one of the largest Czech classification datasets, composed of news articles from various sources spanning over twenty years, which allows a more rigorous evaluation of such models. We define four classification tasks: news source, news category, inferred author's gender, and day of the week. To verify the task difficulty, we conducted a human evaluation, which revealed that human performance lags behind strong machine-learning baselines built upon pre-trained transformer models. Furthermore, we show that language-specific pre-trained encoder analysis outperforms selected commercially available large-scale generative language models.
Multilingual pretrained language models (MPLMs) have demonstrated substantial performance improvements in zero-shot cross-lingual transfer across various natural language understanding tasks by finetuning MPLMs on task-specific labelled data of a source language (e.g. English) and evaluating on a wide range of target languages. Recent studies show that prompt-based finetuning surpasses regular finetuning in few-shot scenarios. However, the exploration of prompt-based learning in multilingual tasks remains limited. In this study, we propose the ProFiT pipeline to investigate the cross-lingual capabilities of Prompt-based Finetuning. We conduct comprehensive experiments on diverse cross-lingual language understanding tasks (sentiment classification, paraphrase identification, and natural language inference) and empirically analyze the variation trends of prompt-based finetuning performance in cross-lingual transfer across different few-shot and full-data settings. Our results reveal the effectiveness and versatility of prompt-based finetuning in cross-lingual language understanding. Our findings indicate that prompt-based finetuning outperforms vanilla finetuning in full-data scenarios and exhibits greater advantages in few-shot scenarios, with different performance patterns dependent on task types. Additionally, we analyze underlying factors such as language similarity and pretraining data size that impact the cross-lingual performance of prompt-based finetuning. Overall, our work provides valuable insights into the cross-lingual prowess of prompt-based finetuning.
Introduction: Microblogging websites have massed rich data sources for sentiment analysis and opinion mining. In this regard, sentiment classification has frequently proven inefficient because microblog posts typically lack syntactically consistent terms and representatives since users on these social networks do not like to write lengthy statements. Also, there are some limitations to low-resource languages. The Persian language has exceptional characteristics and demands unique annotated data and models for the sentiment analysis task, which are distinctive from text features within the English dialect. Method: This paper first constructs a user opinion dataset called ITRC-Opinion in a collaborative environment and insource way. Our dataset contains 60,000 informal and colloquial Persian texts from social microblogs such as Twitter and Instagram. Second, this study proposes a new architecture based on the convolutional neural network (CNN) model for more effective sentiment analysis of colloquial text in social microblog posts. The constructed datasets are used to evaluate the presented architecture. Furthermore, some models, such as LSTM, CNN-RNN, BiLSTM, and BiGRU with different word embeddings, including Fasttext, Glove, and Word2vec, investigated our dataset and evaluated the results. Results: The results demonstrate the benefit of our dataset and the proposed model (72% accuracy), displaying meaningful improvement in sentiment classification performance.