Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.
Aspect-based sentiment classification (ASC) is an important task in fine-grained sentiment analysis.~Deep supervised ASC approaches typically model this task as a pair-wise classification task that takes an aspect and a sentence containing the aspect and outputs the polarity of the aspect in that sentence. However, we discovered that many existing approaches fail to learn an effective ASC classifier but more like a sentence-level sentiment classifier because they have difficulty to handle sentences with different polarities for different aspects.~This paper first demonstrates this problem using several state-of-the-art ASC models. It then proposes a novel and general adaptive re-weighting (ARW) scheme to adjust the training to dramatically improve ASC for such complex sentences. Experimental results show that the proposed framework is effective \footnote{The dataset and code are available at \url{https://github.com/howardhsu/ASC_failure}.}.
Learning exists in the context of data, yet notions of confidence typically focus on model predictions, not label quality. Confident learning (CL) is an alternative approach which focuses instead on label quality by characterizing and identifying label errors in datasets, based on the principles of pruning noisy data, counting with probabilistic thresholds to estimate noise, and ranking examples to train with confidence. Whereas numerous studies have developed these principles independently, here, we combine them, building on the assumption of a class-conditional noise process to directly estimate the joint distribution between noisy (given) labels and uncorrupted (unknown) labels. This results in a generalized CL which is provably consistent and experimentally performant. We present sufficient conditions where CL exactly finds label errors, and show CL performance exceeding seven recent competitive approaches for learning with noisy labels on the CIFAR dataset. Uniquely, the CL framework is not coupled to a specific data modality or model (e.g., we use CL to find several label errors in the presumed error-free MNIST dataset and improve sentiment classification on text data in Amazon Reviews). We also employ CL on ImageNet to quantify ontological class overlap (e.g., estimating 645 "missile" images are mislabeled as their parent class "projectile"), and moderately increase model accuracy (e.g., for ResNet) by cleaning data prior to training. These results are replicable using the open-source cleanlab release.
We present Mockingjay as a new speech representation learning approach, where bidirectional Transformer encoders are pre-trained on a large amount of unlabeled speech. Previous speech representation methods learn through conditioning on past frames and predicting information about future frames. Whereas Mockingjay is designed to predict the current frame through jointly conditioning on both past and future contexts. The Mockingjay representation improves performance for a wide range of downstream tasks, including phoneme classification, speaker recognition, and sentiment classification on spoken content, while outperforming other approaches. Mockingjay is empirically powerful and can be fine-tuned with downstream models, with only 2 epochs we further improve performance dramatically. In a low resource setting with only 0.1% of labeled data, we outperform the result of Mel-features that uses all 100% labeled data.
Selection of input features such as relevant pieces of text has become a common technique of highlighting how complex neural predictors operate. The selection can be optimized post-hoc for trained models or incorporated directly into the method itself (self-explaining). However, an overall selection does not properly capture the multi-faceted nature of useful rationales such as pros and cons for decisions. To this end, we propose a new game theoretic approach to class-dependent rationalization, where the method is specifically trained to highlight evidence supporting alternative conclusions. Each class involves three players set up competitively to find evidence for factual and counterfactual scenarios. We show theoretically in a simplified scenario how the game drives the solution towards meaningful class-dependent rationales. We evaluate the method in single- and multi-aspect sentiment classification tasks and demonstrate that the proposed method is able to identify both factual (justifying the ground truth label) and counterfactual (countering the ground truth label) rationales consistent with human rationalization. The code for our method is publicly available.
It has been widely accepted that Long Short-Term Memory (LSTM) network, coupled with attention mechanism and memory module, is useful for aspect-level sentiment classification. However, existing approaches largely rely on the modelling of semantic relatedness of an aspect with its context words, while to some extent ignore their syntactic dependencies within sentences. Consequently, this may lead to an undesirable result that the aspect attends on contextual words that are descriptive of other aspects. In this paper, we propose a proximity-weighted convolution network to offer an aspect-specific syntax-aware representation of contexts. In particular, two ways of determining proximity weight are explored, namely position proximity and dependency proximity. The representation is primarily abstracted by a bidirectional LSTM architecture and further enhanced by a proximity-weighted convolution. Experiments conducted on the SemEval 2014 benchmark demonstrate the effectiveness of our proposed approach compared with a range of state-of-the-art models.
Can a text classifier generalize well for datasets where the text length is different? For example, when short reviews are sentiment-labeled, can these transfer to predict the sentiment of long reviews (i.e., short to long transfer), or vice versa? While unsupervised transfer learning has been well-studied for cross domain/lingual transfer tasks, Cross Length Transfer (CLT) has not yet been explored. One reason is the assumption that length difference is trivially transferable in classification. We show that it is not, because short/long texts differ in context richness and word intensity. We devise new benchmark datasets from diverse domains and languages, and show that existing models from similar tasks cannot deal with the unique challenge of transferring across text lengths. We introduce a strong baseline model called BaggedCNN that treats long texts as bags containing short texts. We propose a state-of-the-art CLT model called Length Transfer Networks (LeTraNets) that introduces a two-way encoding scheme for short and long texts using multiple training mechanisms. We test our models and find that existing models perform worse than the BaggedCNN baseline, while LeTraNets outperforms all models.
Due to their inherent capability in semantic alignment of aspects and their context words, attention mechanism and Convolutional Neural Networks (CNNs) are widely applied for aspect-based sentiment classification. However, these models lack a mechanism to account for relevant syntactical constraints and long-range word dependencies, and hence may mistakenly recognize syntactically irrelevant contextual words as clues for judging aspect sentiment. To tackle this problem, we propose to build a Graph Convolutional Network (GCN) over the dependency tree of a sentence to exploit syntactical information and word dependencies. Based on it, a novel aspect-specific sentiment classification framework is raised. Experiments on three benchmarking collections illustrate that our proposed model has comparable effectiveness to a range of state-of-the-art models, and further demonstrate that both syntactical information and long-range word dependencies are properly captured by the graph convolution structure.
Deep learning systems thrive on abundance of labeled training data but such data is not always available, calling for alternative methods of supervision. One such method is expectation regularization (XR) (Mann and McCallum, 2007), where models are trained based on expected label proportions. We propose a novel application of the XR framework for transfer learning between related tasks, where knowing the labels of task A provides an estimation of the label proportion of task B. We then use a model trained for A to label a large corpus, and use this corpus with an XR loss to train a model for task B. To make the XR framework applicable to large-scale deep-learning setups, we propose a stochastic batched approximation procedure. We demonstrate the approach on the task of Aspect-based Sentiment classification, where we effectively use a sentence-level sentiment predictor to train accurate aspect-based predictor. The method improves upon fully supervised neural system trained on aspect-level data, and is also cumulative with LM-based pretraining, as we demonstrate by improving a BERT-based Aspect-based Sentiment model.
Aspect-Target Sentiment Classification (ATSC) is a subtask of Aspect-Based Sentiment Analysis (ABSA), which has many applications e.g. in e-commerce, where data and insights from reviews can be leveraged to create value for businesses and customers. Recently, deep transfer-learning methods have been applied successfully to a myriad of Natural Language Processing (NLP) tasks, including ATSC. Building on top of the prominent BERT language model, we approach ATSC using a two-step procedure: self-supervised domain-specific BERT language model finetuning, followed by supervised task-specific finetuning. Our findings on how to best exploit domain-specific language model finetuning enable us to produce new state-of-the-art performance on the SemEval 2014 Task 4 restaurants dataset. In addition, to explore the real-world robustness of our models, we perform cross-domain evaluation. We show that a cross-domain adapted BERT language model performs significantly better than strong baseline models like vanilla BERT-base and XLNet-base. Finally, we conduct a case study to interpret model prediction errors.
Text attributes, such as user and product information in product reviews, have been used to improve the performance of sentiment classification models. The de facto standard method is to incorporate them as additional biases in the attention mechanism, and more performance gains are achieved by extending the model architecture. In this paper, we show that the above method is the least effective way to represent and inject attributes. To demonstrate this hypothesis, unlike previous models with complicated architectures, we limit our base model to a simple BiLSTM with attention classifier, and instead focus on how and where the attributes should be incorporated in the model. We propose to represent attributes as chunk-wise importance weight matrices and consider four locations in the model (i.e., embedding, encoding, attention, classifier) to inject attributes. Experiments show that our proposed method achieves significant improvements over the standard approach and that attention mechanism is the worst location to inject attributes, contradicting prior work. We also outperform the state-of-the-art despite our use of a simple base model. Finally, we show that these representations transfer well to other tasks. Model implementation and datasets are released here: https://github.com/rktamplayo/CHIM.
Neural models have been investigated for sentiment classification over constituent trees. They learn phrase composition automatically by encoding tree structures but do not explicitly model sentiment composition, which requires to encode sentiment class labels. To this end, we investigate two formalisms with deep sentiment representations that capture sentiment subtype expressions by latent variables and Gaussian mixture vectors, respectively. Experiments on Stanford Sentiment Treebank (SST) show the effectiveness of sentiment grammar over vanilla neural encoders. Using ELMo embeddings, our method gives the best results on this benchmark.
Neural methods for SA have led to quantitative improvements over previous approaches, but these advances are not always accompanied with a thorough analysis of the qualitative differences. Therefore, it is not clear what outstanding conceptual challenges for sentiment analysis remain. In this work, we attempt to discover what challenges still prove a problem for sentiment classifiers for English and to provide a challenging dataset. We collect the subset of sentences that an (oracle) ensemble of state-of-the-art sentiment classifiers misclassify and then annotate them for 18 linguistic and paralinguistic phenomena, such as negation, sarcasm, modality, etc. The dataset is available at https://github.com/ltgoslo/assessing_and_probing_sentiment. Finally, we provide a case study that demonstrates the usefulness of the dataset to probe the performance of a given sentiment classifier with respect to linguistic phenomena.
Aspect-level sentiment classification aims to distinguish the sentiment polarities over one or more aspect terms in a sentence. Existing approaches mostly model different aspects in one sentence independently, which ignore the sentiment dependencies between different aspects. However, we find such dependency information between different aspects can bring additional valuable information. In this paper, we propose a novel aspect-level sentiment classification model based on graph convolutional networks (GCN) which can effectively capture the sentiment dependencies between multi-aspects in one sentence. Our model firstly introduces bidirectional attention mechanism with position encoding to model aspect-specific representations between each aspect and its context words, then employs GCN over the attention mechanism to capture the sentiment dependencies between different aspects in one sentence. We evaluate the proposed approach on the SemEval 2014 datasets. Experiments show that our model outperforms the state-of-the-art methods. We also conduct experiments to evaluate the effectiveness of GCN module, which indicates that the dependencies between different aspects is highly helpful in aspect-level sentiment classification.
In aspect-level sentiment classification (ASC), it is prevalent to equip dominant neural models with attention mechanisms, for the sake of acquiring the importance of each context word on the given aspect. However, such a mechanism tends to excessively focus on a few frequent words with sentiment polarities, while ignoring infrequent ones. In this paper, we propose a progressive self-supervised attention learning approach for neural ASC models, which automatically mines useful attention supervision information from a training corpus to refine attention mechanisms. Specifically, we iteratively conduct sentiment predictions on all training instances. Particularly, at each iteration, the context word with the maximum attention weight is extracted as the one with active/misleading influence on the correct/incorrect prediction of every instance, and then the word itself is masked for subsequent iterations. Finally, we augment the conventional training objective with a regularization term, which enables ASC models to continue equally focusing on the extracted active context words while decreasing weights of those misleading ones. Experimental results on multiple datasets show that our proposed approach yields better attention mechanisms, leading to substantial improvements over the two state-of-the-art neural ASC models. Source code and trained models are available at https://github.com/DeepLearnXMU/PSSAttention.
\emph{Sentiment Quantification} (i.e., the task of estimating the relative frequency of sentiment-related classes -- such as \textsf{Positive} and \textsf{Negative} -- in a set of unlabelled documents) is an important topic in sentiment analysis, as the study of sentiment-related quantities and trends across a population is often of higher interest than the analysis of individual instances. In this work we propose a method for \emph{Cross-Lingual Sentiment Quantification}, the task of performing sentiment quantification when training documents are available for a source language $\mathcal{S}$ but not for the target language $\mathcal{T}$ for which sentiment quantification needs to be performed. Cross-lingual sentiment quantification (and cross-lingual \emph{text} quantification in general) has never been discussed before in the literature; we establish baseline results for the binary case by combining state-of-the-art quantification methods with methods capable of generating cross-lingual vectorial representations of the source and target documents involved. We present experimental results obtained on publicly available datasets for cross-lingual sentiment classification; the results show that the presented methods can perform cross-lingual sentiment quantification with a surprising level of accuracy.
In this paper, we propose a variational approach to weakly supervised document-level multi-aspect sentiment classification. Instead of using user-generated ratings or annotations provided by domain experts, we use target-opinion word pairs as "supervision." These word pairs can be extracted by using dependency parsers and simple rules. Our objective is to predict an opinion word given a target word while our ultimate goal is to learn a sentiment polarity classifier to predict the sentiment polarity of each aspect given a document. By introducing a latent variable, i.e., the sentiment polarity, to the objective function, we can inject the sentiment polarity classifier to the objective via the variational lower bound. We can learn a sentiment polarity classifier by optimizing the lower bound. We show that our method can outperform weakly supervised baselines on TripAdvisor and BeerAdvocate datasets and can be comparable to the state-of-the-art supervised method with hundreds of labels per aspect.
Existing Machine Learning techniques yield close to human performance on text-based classification tasks. However, the presence of multi-modal noise in chat data such as emoticons, slang, spelling mistakes, code-mixed data, etc. makes existing deep-learning solutions perform poorly. The inability of deep-learning systems to robustly capture these covariates puts a cap on their performance. We propose NELEC: Neural and Lexical Combiner, a system which elegantly combines textual and deep-learning based methods for sentiment classification. We evaluate our system as part of the third task of 'Contextual Emotion Detection in Text' as part of SemEval-2019. Our system performs significantly better than the baseline, as well as our deep-learning model benchmarks. It achieved a micro-averaged F1 score of 0.7765, ranking 3rd on the test-set leader-board. Our code is available at https://github.com/iamgroot42/nelec
Sentiment classification typically relies on a large amount of labeled data. In practice, the availability of labels is highly imbalanced among different languages, e.g., more English texts are labeled than texts in any other languages, which creates a considerable inequality in the quality of related information services received by users speaking different languages. To tackle this problem, cross-lingual sentiment classification approaches aim to transfer knowledge learned from one language that has abundant labeled examples (i.e., the source language, usually English) to another language with fewer labels (i.e., the target language). The source and the target languages are usually bridged through off-the-shelf machine translation tools. Through such a channel, cross-language sentiment patterns can be successfully learned from English and transferred into the target languages. This approach, however, often fails to capture sentiment knowledge specific to the target language, and thus compromises the accuracy of the downstream classification task. In this paper, we employ emojis, which are widely available in many languages, as a new channel to learn both the cross-language and the language-specific sentiment patterns. We propose a novel representation learning method that uses emoji prediction as an instrument to learn respective sentiment-aware representations for each language. The learned representations are then integrated to facilitate cross-lingual sentiment classification. The proposed method demonstrates state-of-the-art performance on benchmark datasets, which is sustained even when sentiment labels are scarce.
Targeted sentiment classification aims at determining the sentimental tendency towards specific targets. Most of the previous approaches model context and target words with RNN and attention. However, RNNs are difficult to parallelize and truncated backpropagation through time brings difficulty in remembering long-term patterns. To address this issue, this paper proposes an Attentional Encoder Network (AEN) which eschews recurrence and employs attention based encoders for the modeling between context and target. We raise the label unreliability issue and introduce label smoothing regularization. We also apply pre-trained BERT to this task and obtain new state-of-the-art results. Experiments and analysis demonstrate the effectiveness and lightweight of our model.